Vortexair Avis 1 828

TrustScore 4.5 sur 5

4,4

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Arrived as scheduled on time. Didn’t knock or ring door bell unfortunately. Parcel could have been stolen had I not gone looking after being advised of time of arrival. Packaging was protective,... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I was really sceptical about this product, after reading mixed reviews but everyone is different. I can only tell you what I feel and to me it does exactly what I bought it for , it soon warms the roo... Voir plus

Noté 3 sur 5 étoiles

Delivery was confusing as I was given an expected date that was confirmed by DX Live chat but didn't happen. Delivery was completed the following day. The fan is louder than expected even on a low set... Voir plus

Noté 5 sur 5 étoiles

The Vortex air fan is really good and is as advertised, it will make a huge difference to my bedroom in the winter. My only comment the instructions are fairly good bud the print is a little small f... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Entreprise d'électronique

Écrit par l'entreprise

Vortex Air is the UK’s bladeless fan specialist. Heating, cooling and purifying features. It’s available in 11 different colours to suit your unique home interior. 2 year warranty and arrives with UK next day delivery.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 23 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

Happy with the fan

Happy with the fan. Have the desktop halo one but could not work out how to do the timer. Nothing on fan with led on to show, tried remote but with out a led on fan not sure how to set it. Fan looks amazing though l.

14 avril 2026
Avis spontané
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Réponse de Vortexair

Hi Amanda, please email us support@vortexair.co.uk with your order number and we can assist you

Noté 5 sur 5 étoiles

Quick deliver

Quick deliver, easy assembly, great product. Might get another one!

13 avril 2026
Avis spontané
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Réponse de Vortexair

Thanks for shopping with us — we look forward to serving you again

Noté 5 sur 5 étoiles

Quick delivery

Quick delivery. Simple to set up. Only quibble is User Manual. I had to employ a bright light an a magnifying glass to read the instructions for its operations.

6 avril 2026
Avis spontané
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Réponse de Vortexair

Thank you for your comments regarding the user manual. I will pass these to the development team. We can email you a PDF version if you would like? Please email us on support@vortexair.co.uk with your order number and we can get one sent.

Noté 5 sur 5 étoiles

Great product

Great product, and personal service from the team with updates along the way. Really good for the price compared to the market!

7 avril 2026
Avis spontané
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Réponse de Vortexair

Thanks so much for the lovely review — it means a lot to us

Noté 4 sur 5 étoiles

Very pleased with my product

Very pleased with my product.
Despite some views on line that the fans looks cheap. It doesn’t it’s a fan made from plastic.
I haven’t had much chance to use , but appears easy to use.

14 avril 2026
Avis spontané
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Réponse de Vortexair

Thank you for taking the time to leave a review

Noté 1 sur 5 étoiles

Vortex Air BUT poor DELIVERY

Was really looking forward to my delivery...British Made etc...all smooth...THEN delivery due today
Slot 7 am until 9 pm...no updates, van never moved on map, 6pm untraceable, no delivery..arranged the day to be here waste of time. ...reviews of the delivery company
are awful...so disappointing as was hopeful of a good product..I no longer want this...but do want a response...4 tracking /delivery emails..all.pointless

I HAVE TO SAY THE COMPANY HAVE GONE ABOVE AND BEYOND TO HELP AND SORT THIS FOR ME AND I VERY GRATEFUL.

13 avril 2026
Avis spontané
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Réponse de Vortexair

Hi Caroline, I am sorry to hear that our delivery partner has let us down. I have now emailed you with a resolution. Apologies for the inconvenience caused

Noté 5 sur 5 étoiles

My vortex had stopped blowing hot air…

My vortex had stopped blowing hot air it's about 18 months old. I contacted vortex and after a couple of exchanges. I was sent a replacement with no hassle. Thank you Ross

6 avril 2026
Avis spontané
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Réponse de Vortexair

Thank you Steven for the feedback, so glad to hear the team could help.

Noté 5 sur 5 étoiles

All received as ordered

All received as ordered - one minor postal issue which was fixed very quickly through Vortexair’s outstanding customer service via one quick email. Follow up comms to check we were happy was also excellent. The fans themselves are brilliant - the cooling function is a game changer for keeping bedrooms cool. Our summers will be much more pleasant now. I’m a very happy customer!

6 avril 2026
Avis spontané
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Réponse de Vortexair

Thank you for the feedback

Noté 5 sur 5 étoiles

Very pleased with my purchase

Very pleased with my purchase. Was surprised how qwick it heated my bedroom, the cooler air setting was great. Thanks for a good product.

10 avril 2026
Avis spontané
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Réponse de Vortexair

Thanks for the amazing review — we really appreciate your support.

Noté 5 sur 5 étoiles

Very prompt efficient service

Very prompt efficient service. We like the look of our purchase but haven’t used them yet. Bought in anticipation of a hot summer having moved into a bungalow so wouldn’t want windows open at night. They will also be very useful in the winter if we need a top up of heat

13 avril 2026
Avis spontané
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Réponse de Vortexair

Thank you for your kind words about our service.

Noté 5 sur 5 étoiles

Great product at a great price

Great product at a great price! And super fast delivery too.

13 avril 2026
Avis spontané
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Réponse de Vortexair

Thanks for your feedback — great to know the item met your expectations.

Noté 5 sur 5 étoiles

Excellent service and product

Excellent service, product great value and very effective. Great delivery experience too

10 avril 2026
Avis spontané
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Réponse de Vortexair

Thanks for the amazing review Nicki— we really appreciate your support.

Noté 5 sur 5 étoiles

Bought two of the vortex air pro…

Bought two of the vortex air pro machines and they have been game changers for my house. The products are very easy to set up and use and to have the benefit of hot and cold air is brilliant. The products were delivered very quick and efficiently. I also then bought a dehumidifier and again brilliant. I wouldn’t use any other company and have gladly recommended these to family and friends
Well done to a great family business

13 avril 2026
Avis spontané
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Réponse de Vortexair

We’re happy to hear everything went well with your order and thank you for recommending us :)

Noté 5 sur 5 étoiles

Great bits of kit now have 3 hot cold…

Great bits of kit now have 3 hot cold fans Used for a few summers and winters definitely worth it. Good customer care. Really affordable.

13 avril 2026
Avis spontané
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Réponse de Vortexair

Thank you Philip.
We appreciate your feedback and your continued support.

Noté 5 sur 5 étoiles

I love these fans

I love these fans. So easy to Order and can pay in instalments if needed. Very stylish. I know my pets are safe around them. I Use them all year round due to heating function. Have 2 will be ordering more

12 avril 2026
Avis spontané
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Réponse de Vortexair

We’re pleased you were happy with your purchase — thank you.

Noté 5 sur 5 étoiles

As advertised

Fast delivery well packaged good tracking info

8 avril 2026
Avis spontané
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Réponse de Vortexair

We’re happy to hear everything went well with your order.

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