Arrived as scheduled on time. Didn’t knock or ring door bell unfortunately. Parcel could have been stolen had I not gone looking after being advised of time of arrival. Packaging was protective,... Voir plus
L'entreprise a répondu
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Arrived as scheduled on time. Didn’t knock or ring door bell unfortunately. Parcel could have been stolen had I not gone looking after being advised of time of arrival. Packaging was protective,... Voir plus
L'entreprise a répondu
I was really sceptical about this product, after reading mixed reviews but everyone is different. I can only tell you what I feel and to me it does exactly what I bought it for , it soon warms the roo... Voir plus
Delivery was confusing as I was given an expected date that was confirmed by DX Live chat but didn't happen. Delivery was completed the following day. The fan is louder than expected even on a low set... Voir plus
The Vortex air fan is really good and is as advertised, it will make a huge difference to my bedroom in the winter. My only comment the instructions are fairly good bud the print is a little small f... Voir plus
L'entreprise a répondu
Vortex Air is the UK’s bladeless fan specialist. Heating, cooling and purifying features. It’s available in 11 different colours to suit your unique home interior. 2 year warranty and arrives with UK next day delivery.
Vortex Air, Burnham Business Park, CM0 8TE, Burnham-On-Crouch, Royaume-Uni
A répondu à 23 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
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Happy with the fan. Have the desktop halo one but could not work out how to do the timer. Nothing on fan with led on to show, tried remote but with out a led on fan not sure how to set it. Fan looks amazing though l.

Réponse de Vortexair
Excellent product and customer service. Highly recommend 👍

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Quick deliver, easy assembly, great product. Might get another one!

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Quick delivery. Simple to set up. Only quibble is User Manual. I had to employ a bright light an a magnifying glass to read the instructions for its operations.

Réponse de Vortexair
Great product, and personal service from the team with updates along the way. Really good for the price compared to the market!

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Very pleased with my product.
Despite some views on line that the fans looks cheap. It doesn’t it’s a fan made from plastic.
I haven’t had much chance to use , but appears easy to use.

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Was really looking forward to my delivery...British Made etc...all smooth...THEN delivery due today
Slot 7 am until 9 pm...no updates, van never moved on map, 6pm untraceable, no delivery..arranged the day to be here waste of time. ...reviews of the delivery company
are awful...so disappointing as was hopeful of a good product..I no longer want this...but do want a response...4 tracking /delivery emails..all.pointless
I HAVE TO SAY THE COMPANY HAVE GONE ABOVE AND BEYOND TO HELP AND SORT THIS FOR ME AND I VERY GRATEFUL.

Réponse de Vortexair
My vortex had stopped blowing hot air it's about 18 months old. I contacted vortex and after a couple of exchanges. I was sent a replacement with no hassle. Thank you Ross

Réponse de Vortexair
All received as ordered - one minor postal issue which was fixed very quickly through Vortexair’s outstanding customer service via one quick email. Follow up comms to check we were happy was also excellent. The fans themselves are brilliant - the cooling function is a game changer for keeping bedrooms cool. Our summers will be much more pleasant now. I’m a very happy customer!

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Very pleased with my purchase. Was surprised how qwick it heated my bedroom, the cooler air setting was great. Thanks for a good product.

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Very prompt efficient service. We like the look of our purchase but haven’t used them yet. Bought in anticipation of a hot summer having moved into a bungalow so wouldn’t want windows open at night. They will also be very useful in the winter if we need a top up of heat

Réponse de Vortexair
Great product at a great price! And super fast delivery too.

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Excellent service, product great value and very effective. Great delivery experience too

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Bought two of the vortex air pro machines and they have been game changers for my house. The products are very easy to set up and use and to have the benefit of hot and cold air is brilliant. The products were delivered very quick and efficiently. I also then bought a dehumidifier and again brilliant. I wouldn’t use any other company and have gladly recommended these to family and friends
Well done to a great family business

Réponse de Vortexair
Great bits of kit now have 3 hot cold fans Used for a few summers and winters definitely worth it. Good customer care. Really affordable.

Réponse de Vortexair
I love these fans. So easy to Order and can pay in instalments if needed. Very stylish. I know my pets are safe around them. I Use them all year round due to heating function. Have 2 will be ordering more

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Great versatile product delivered on time.

Réponse de Vortexair
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