Voyage Collections Australia Avis 

Ordered product on 9th December still waiting almost a month later. Item didn't even get sent till 11 days after order was placed. Despite following it up numerous times still have not received. Tracking now says another delay of 4 days. Would not order again this was supposed to be a Christmas present.

This website seems to be a scam. After driving to the physical store listed, I found it doesn’t even exist!
After trying to call (straight to voicemail) for a ‘new’ address & emailing them, I got a message on FB saying that they don’t have a physical store, just a warehouse, for which they refuse to provide an address. Looking at other online reviews; buyer beware! DO NOT buy from here!

Less than 1 star!
The most horrendous experience I have ever had. Took my money and didn’t deliver the goods I ordered and refused to reply to my messages following it up. Do not trust them!

I bought product that they said was in stock. Paid the extra money for fast shipment. Two days later, I had to inquire as to where my product was then the next day they get back to me and saying they don’t have any in stock. They should’ve said this straight away after I had bought the product we needed it for a function for the next week, so they have totally stuffed us around. Will never purchase from here again poor service, care factor zero.

After reading reviews was worried wouldn't arrive. Shipping on Shop app said "Ready to Ship" and didn't change. Item arrived Friday after ordering Wednesday arvo on express. Half day after delivery still says Ready to ship.
Would order again

Supremely great service. Sam was super helpful and assisted with instructions to instal my Robot Vaccum

Ordered item and when I enquired if it has been shipped I was told it was "out of stock" and a "refund" issued. Checked my cc statement and no refund issued.
Contacted re refund and no reply.
Contacted cc company and disputed transaction
Definetly looks like they "sell" non existent items and issue fake refunds

Ordered knife sharpening tool kit. Pretty happy with customer service team and product is amazing. Just dint receive an email with tracking, but besides that fantastic company.

Received my guitar - very good and quick delivery! Will shop again

Had ordered twice and both time good service. Bit slow in communication but for sure legit.

Avoid this business like the plague. Firstly, ordered my son an electric guitar for his birthday, paid protection and express post. Over a week still no guitar, they do not answer the phone, do not answer emails. Then I get some half cooked excuse the issue is logistics. Mind you never received a tracking code, so the item never left their "warehouse". Then today, someone finally picks up a phone, and I get told I am being refunded, then I get an email the order is cancelled and that I have not been refunded. Seriously, whatever shonky buisness this is... it's run like a circus with far too many monkeys. Keep your money, cause these jokers certainly will.

Never received product
Unable to contact company