Tried all of the products. Cost me me alot of money but Unfortunetly they wasn’t for me. When I phoned up today they wouldn’t even give me 25% back of my money. Disgraceful really to not do anything a... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I have used several different cbd sellers and I find VSAVI the best, you get the right product and you get a good price too, in the past I have spent around £20 more per bottle on the same oil with ot... Voir plus
L'entreprise a répondu
Amazing service from Vsavi! Ordered my goods at 12-53pm Tuesday with normal free delivery, got email at 14-13pm saying goods were dispatched and they were delivered this morning Wednesday at 10-45am!... Voir plus
L'entreprise a répondu
I wanted to find a 'healthier' option than using disposable vape. The liquids that Vsavi sell appealed to me as the ingredients are natural and I can choose the nicotine level I want. I had no idea wh... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de vitamines et compléments alimentaires
- aussi dans
- Magasin de cigarettes électroniques
- Magasin de vaporiseurs
Écrit par l'entreprise
Vsavi is a UK vaping brand and online store selling our own Vsavi e-liquids, along with vape kits, pods, coils and accessories, to adult smokers and vapers. For over 18s only. Our Story Vsavi started with one person's switch. Our founder, Greg, moved from smoking to vaping in 2012 and launched the Vsavi brand that same year, built around quality e-liquids and products he'd want to use himself. The company was incorporated in 2015, and Vsavi is still a family business today, run day to day by a small UK team. Our Mission We want vaping to feel like a considered choice, not a compromise. That means carefully developed e-liquids, well-made hardware and clear, honest product information. Whether you're switching from smoking or you've been vaping for years, our team is happy to help you find the right flavour, nicotine strength or device. What We Offer Our own-brand e-liquid ranges include: - Vsavi Platinum: available in 10ml, 30ml and 50ml packs, with 10ml strengths of 1.8%, 1.2%, 0.6% and 0% nicotine, in a choice of tobacco, menthol, fruit, dessert and drinks-inspired flavours - Vsavi 100% VG: a high VG range in 10ml, 30ml and 50ml packs - Nicotine salts: a dedicated nic salt e-liquid range - Shortfills and nicotine shots: larger bottles you can mix with a nicotine shot to reach your preferred strength Alongside our e-liquids, we stock vape kits, cartridges, coils and accessories, including products from worldwide brands such as Aspire, IVG, Vaporesso and Smok. Important Information Our products are intended for adult smokers and existing vapers aged 18 and over. Many of our products contain nicotine, which is a highly addictive substance. Vaping products are not recommended for non-smokers. Get in Touch Call: 01733 555 555 Email: help@vsavi.co.uk Website: https://vsavi.co.uk
Coordonnées de contact
54 Broadway, PE1 1SB, Peterborough, Royaume-Uni
- 01733 555555
- help@vsavi.co.uk
- vsavi.co.uk
4,1
Bien
304 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Excellent customer service and quality…
Excellent customer service and quality products. Will shop here again 👍
1 novembre 2022
Avis spontané
Réponse de VSAVI
Hi thanks for taking the time to write your review. We are glad you are happy with our products and the service we provided.
All good no fault whatsoever.
4 octobre 2022
Réponse de VSAVI
Thank you for taking the time to write your review Gary your comments are very much appreciated.
Réponse de VSAVI
Hi Leonie
Thanks for taking the time to write you review. we appreciate your comments.
Haven't been using the cbd vape for…
Haven't been using the cbd vape for long but so far so good
17 septembre 2022
Réponse de VSAVI
Hi Dean
Thanks you for taking the time to write your review. It is very much appreciated.
No item
Order confirmed on 27/08/22 with 48hrs delivery. It is 02/09/22 and no item arrived. Royal Mail has no information about item.
27 août 2022
Réponse de VSAVI
Thanks for taking the time to write your review...Your order was placed on Sunday 27th...we will contact you regarding your parcel.
Awesome product and flavour
22 août 2022
Réponse de VSAVI
Hi David
Thank you for taking the time to write your review. Your comments are very much appreciated.
Réponse de VSAVI
Thank you for taking the time to write your review
Very pleased with my products I have…
Very pleased with my products I have recommended to my friend great delivery service
24 juin 2022
Réponse de VSAVI
Hi Christine thanks for taking the time to write your review we appreciate your comments.
always a good service and new things to…
always a good service and new things to try, i really enjoyed the new cbd disposable vapes will definatley be buying more
1 juin 2022
Réponse de VSAVI
Hi Susan thanks for taking the time to write your review. We are glad that you like our product and service provided.
Great customer service.
12 mai 2022
Réponse de VSAVI
Hi Hannah thanks for taking the time to write your review. We are glad you are happy with the service we provided.
Absolutely Brill
Must admit after searching for a few weeks and reading countless reviews on CBD Vapes I went for the VSAVI one. I'm delighted with it. One of the best, if not THE best, vapes I've ever had.
I'd recommend this to anyone looking to buy one
12 mai 2022
Réponse de VSAVI
Hi Matt thanks for taking the time to write your review we are glad you are happy with the products we very much appreciate your comments.
Amazing service from Vsavi
Amazing service from Vsavi! Ordered my goods at 12-53pm Tuesday with normal free delivery, got email at 14-13pm saying goods were dispatched and they were delivered this morning Wednesday at 10-45am! Very Impressed! Been buying from Vsavi for a good few years now, products are good and reasonably priced and as you see the delivery service is impeccable 👌 Would highly recommend this company.
11 mai 2022
Avis spontané
Réponse de VSAVI
Hi Kim thanks for taking the time to write your review. We are glad you are happy with the service we provide. Your comments are very much appreciated.
Product seems good
Product seems good, I asked for the 3rd party testing they claim to have benn they never replied
18 avril 2022
Réponse de VSAVI
Hi Thanks for taking the time to write your review. Customer service will be happy to answer any query you have.
Best cbd on the market.
7 avril 2022
Réponse de VSAVI
Hi Igor thanks for takaing the time to write your review. Your comments are very much appreciated.
Great product
Great product, attractively priced. Very quick delivery will be using again.
15 mars 2022
Réponse de VSAVI
Hi Leanne
Thanks for taking the time to write your review. We are glad you are happy with our products and service provided.
Love this company
Love this company. There products are outstanding and always arrive on time
3 mars 2022
Réponse de VSAVI
Hi Thanks for taking the time to write your review. We are please that you are happy with the service we provide. Your comments are very much appreciated.
False advertising on their site.
False advertising on their site.
I purchased the green mood cartridge and in the description, there is a link to a vape that is recommended:
For use with batteries with a standard 510 thread like the XEO Clearomizer Kit, these versatile disposable cartridges are perfect for vaping CBD oil on the go.
I bought the vape that the link directs the user to.
The vape does not work with this cartridge.
I then went on to contact cust services and the responses had no empathy and were very short.
I was told to return any unopened items however, If I have bought on VSAVI recomendation I opened the items to test.
I then asked if one of their products on their site works with the Green Mood Cartridge:
Does the below work with the green mood cartridges See attached
Vsavi reply: Hi No it does not.
I then ask in another email: Which one on your website does then?
Vsavi reply:
We doo not have any product in stock at the moment.
I find it shocking that I am having to drive the convesration in asking what product in would work with - I would have thought VSAVI would want to have recurring customers and help/suggest products that will work.
I am genuinely baffled at the responses from VSAVI and very disappointed with their customer services replies, lack of empathy, and lack of suggestions for products that would work with the green mood cartridges even after their false advertinsing.
21 février 2022
Réponse de VSAVI
Thanks for taking the time to write the review. We are sorry you were not happy with the response for customer service. The product you were referring to was not compatible with the product you were asking about however we did inform you that the product could be use with batteries with standard 510 thread.
Very quick delivery
18 février 2022
Réponse de VSAVI
Hi Gemma
Thanks for taking the time to write your review.
I spent close to £100 on the…
I spent close to £100 on the e-cigarette and numerous e-liquids and to be brutally honest there was no real flavour to any of the products! Just a mild hint of flavour. I also bought 4 different heads so there was no chance of the one being faulty. I will see how their customer service handles my complaint as this product does not match the description.
17 février 2022
Réponse de VSAVI
Hi Philip
Thanks for taking the time to write your review. Customer service will be happy to deal with your complaint when they receive it.
tried to buy it on line said it was…
tried to buy it on line said it was unsafe ,so rang up to buy over phone they said no record of buying on line ,so canceled phone order and on line order arrived.
16 février 2022
Réponse de VSAVI
Hi Geoff
Thank you for taking the time to write your review.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.