Wagg Avis 14

Asked a question regarding a foreign object I found in a packet of Wagg treats. This was on 23-02-26 and I am still waiting for a response as to what it is. I have been told a refund has been issued (which I did not ask for) which has still to be received, I have been offered a prepaid package to return the foreign object which has still to arrive. I was asked to send photo's and proof of purchase which I did, emailed advisors and spoke to advisers over the phone and still nothing. One simple question I would like to ask Wagg is what happens if I had accidentally fed this object to my dog and it had caused any harm to her? I think this company are not interested in their customers given the lack of action from them so my advice to future customers is think twice before buying their products and if you do check the contents carefully before you give them to your pet. I Wagg would care to contact me to discuss then their reference is ticket ID #372522

My 7month old German Shepherd, has just went on to Wagg, as to be truthful, moneys tight, and Pedigree Chum, is what all our Pups , have been fed on. He s not greatly fussed on Pedigree Chum, and lately its been hard to get , fewer places are selling it. So after much searching , we re trying Wagg, it seems to have everything we want and need for our growing Shepherd, so we hope we ve made a good decision!!!!

A 20kg bag of dry dog food full of mould when opened.

Absolutely disgusting and it is taking their customer service team far too long to resolve it.

Now involving environmental health.

Edited from 1 star to 3 stars after refund received

Contacted wagg customer service about a packaging query and received a reply from Rina that same day. Very helpful and polite , I was pleased with the response time and the response. My dogs enjoy the treats a lot and I feel they help with training and for additional treats. Thank you wagg team

We started off using Wagg Complete Puppy food on our 6 month old dog, as he had been on it before. He was underweight and didn't seem able to put it on with this and his poos were loose.
He really liked the taste; we liked that it was a reasonable price. The vet said all complete puppy foods have the correct nutrients, but we then looked for one with more protein to help him gain condition. So if your pup is at ideal weight and their poos are ok and they like Wagg, then yes, it's great value. But for us it wasn't the right food.

I know Wagg treats have their drawbacks, especially when it comes to ingredients. Given that Toast's main meals are of high quality, I've made an exception for Wagg treats as an affordable, occasional snack. However, my recent experience with Steaklets has left me dismayed. Upon closer inspection, I found plastic-like fibers in the treats. Regrettably, this was not the first time, as I previously encountered the same issue with the low-fat turkey treats. Although I took pictures, they cannot be attached here. The fact that such treats are available for purchase is nothing short of disgraceful.

I have a very fussy eater border terrier. She absolutely loves any sort of these treats. We noticed when giving them to her she was more fussy than usual and would go through periods of shaking. For 2 months we stopped giving them, her appetite improved and we offered natural treats ie chicken.
Yesterday she was given wagg steaklet treats and she has the shakes again and is off her food and very lethargic

Wagg complete puppy food.
Our pup (6 months) is thriving on this food. We kept her on it as breeder was feeding it, she has a pedigree pouch with each meal too and she is shining like a new penny.

I Purchased some Wagg dog treats for the use of using in my training school. when I came to open 1 bag it was all damp and stank of ammonia.
Contacted there customer services and to get a refund ONLY they wanted proof of purchase I think they thought I stole them so therefore calling me a THIEF.
I will NEVER use Wagg dog treats again and have told my classes to stop using them as well as the customer services don't give a dam about there customers or the products they send out.
Its MONEY MOMEY MONEY

My dog is constantly itching since using these past few months & he doesn't have fleas

I bought this wagg dog food wheat free for a dog that has an easily upset stomach. At the moment he is on half raw dog food and half wagg. Hoping to eventually, completley switch to wagg. So far so good.

These are awful for dogs. The main ingredient is wheat which most dogs are intolerant to. My dog was very ill after eating these.

Not bad, reasonable price. Keeps our girl's bowels consistent

Wow !! Why haven't you tried wagg for your dog ! It is amazing food my boy was so fussy with his food I had tried several brands he would eat for abit then turn his nose up. Something really good in this food lots flavours including a wheat free variety my dog loves it !! He recently had a big operation with not much appetite but wagg saved the day again he has had this food since March with some wet food mixed in. Poo's all good with no tummy issues thanks wagg you have saved me a fortune. I had a subscription with tails.com the food came each month my boy was bored by the flavours had to have recipe altered several times became quite expensive ranging from £60 /70 per month alot of people I know have changed over to wagg too so we'll done wagg thankyou 👍