Wahed.com is a one stop shop for Shariah compliant investing and finance, backed by a stellar team. Wahed platform and setup is super user-friendly. As a first time investor I had questions pertaini... Voir plus
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I had a great experience with Deosa from Wahed. They were professional, knowledgeable, and took the time to explain everything clearly. I really appreciated their patience and willingness to answer al... Voir plus
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I recently set up an SIPP with Wahed. Surprisingly, contrary to what I had heard about them the Customer Service Team were excellent! I felt they're concerns were genuine and in some emails the sup... Voir plus
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Absolutely cannot be trusted. You can add funds very seamlessly but withdrawing funds is a nightmare. two members of our family had identical experience when withdrawing funds. Customer service is hor... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Wahed is a financial investment company that aims to advance financial inclusion through accessible, affordable, and values-based investing. The company has made significant in-roads in the world of ethical and halal investing by creating an easy-to-use digital investment platform. Wahed’s services have already attracted over 300,000 customers in the US, UK, Malaysia, UAE and beyond through its mobile app.
Coordonnées de contact
87-89 Baker Street, W1U 6RJ, London, Royaume-Uni
- +44 808 169 6662
- uksupport@wahedinvest.com
- wahed.com
4,4
Excellent
225 avis
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The worst investment opportunity
The worst investment opportunity. Been with them since 2020 in a moderate portfolio, 3 years and almost 10k of funds later, my earnings are £160!
They need to reprogram their robo advisor. In comparison, a cash isa with gatehouse bank (shariah compliant) would give me 4.72% return.
They seem to be spending all their money or marketing, celeb endorsements etc. But no substance.
I feel like they're taking advantage of those who need to invest in shariah compliant investments.
13 juillet 2023
Avis spontané
Réponse de Wahed
Thank you for your review
I'm sorry to hear that there are certain aspects of our service that you are not completely happy with.
If you would like to discuss this further Please do give us a call on 0808 1696 662 or alternatively, email us on uksupport@wahedinvest.com, stating the best telephone number and a convenient time to call so we can get in touch with you.
Take care
Very disappointing, false advertising
Very disappointing. I was recommended this app by a number of my muslim friends and I used the referral link to receive the bonus incentive.
I have met all the conditions and still have not received the incentive...its been over a month. I have been strung along by the 'customer' service, lied to on 3 separate occasions.
Wahed is simply disingenuous by advertising their incentive scheme. I've withdrawn my investment and would encourage others to do the same.
Stay away from this company.
26 mai 2023
Avis spontané
Réponse de Wahed
Dear Joe,
Thank you for your feedback.
I'm sorry to hear that there are certain aspects of our service that you are not completely happy with.
Our customer support team will be happy to look into why there is a delay in getting your bonus payment over to you.
Please do give us a call on 0808 1696 662 or alternatively, email us on uksupport@wahedinvest.com, stating the best telephone number and a convenient time to call so we can get in touch with you and investigate further.
Best Wishes
Wahed Team
I've been investing with Wahed since 2018
I've been investing with Wahed since 2018 and even invest in their funds within Robinhood as well. Great seamless app and the performance is great
8 mai 2023
Avis spontané
Réponse de Wahed
Hey Omar,
Thank you for your feedback.
Best Wishes
Wahed Team
Highly recommend
Amazing place for Muslims, and even non-Muslims, to invest their money. Wahed does the work for you. You put in whatever amount you’re comfortable with and Wahed does the rest.
9 mai 2023
Avis spontané
Réponse de Wahed
Salaam Sara,
Thank you for your feedback.
Best Wishes
Wahed Team
Amazing organisation for the Muslims
28 février 2023
Avis spontané
Réponse de Wahed
Hey Rahim Assalamu 'Alaykum Thank you for your feedback Take care Wahed Team
Great concept
Great concept. May there be barakah in it. Throughout my time using it (1 year+), the app has been buggy however.
I have been at loss over 11 months of the 13 or so. I am currently also sitting at a loss. Maybe wrong time to invest. Maybe poor decisions on their part. Who knows.
28 février 2023
Avis spontané
Réponse de Wahed
Dear Junaid,
Assalamu 'Alaykum
Thank you for taking the time to share your experience.
At Wahed we aim to give all our clients an unparallel level of service.We are sorry to hear that you are having issues with the app.
We kindly ask you to please reach out to us on uksupport@wahedinvest.com and our team will be happy to have this resolved soonest possible In Sha Allah.
Wahed Team
I love that I can keep my savings away from banks...
I love that I can keep my savings away from banks and park them in a low-volatility portfolio. Although my capital is at risk, I can keep the returns I make because they're halal, unlike interest from banks!
27 février 2023
Avis spontané
Réponse de Wahed
Hey Tanvir,
Assalamu 'Alaykum
Thank you for your feedback
Wahed Team
Halal Investing made simple
App tells me how I've invested and the performance. I get a breakdown of what I'm invested in and most importantly, I have control of my money (can access anytime) and know its being used in a shariah compliant manner.
19 février 2023
Avis spontané
Réponse de Wahed
Dear Saleh,
Assalamu 'Alaykum
Thank you for taking the time to share your experience
Wahed Team
It's great to be provided a halal…
It's great to be provided a halal alternative to investing! With the branch launch and Khabib co-signing.. I'm excited to see what's to come!
17 février 2023
Avis spontané
Réponse de Wahed
Salaam Sadiq,
Thank you for taking the time to share your feedback with us.
Best Wishes
Wahed
Dangerous company for Muslims
I was about investing with you guys, then I figured out a horrible fact.
You state that you fight Riba-Interest but at the same time you invest in non halal companies using the 30% rule.
Brothers and sisters, be aware that putting your money in Wahed, you're empowering the conventional system based on Riba.
And Wahed Team, please, stop saying that you're fighting Riba, stop confusing the Ummah.
You can easily focus on halal Market without putting our money in non Muslim companies, but you're more concerned about generating profit than serving the Ummah.
--------------------------------------------
Answer to your answer (Hopefully you will not edit your answer again):
When you say:
"It may be challenging to find companies that are 100% halal or Muslim-owned. By limiting non-halal revenue streams to 30% or less, the ‘30% rule’ allows for a reasonable and practical approach to investing in Shariah-compliant companies".
For me it sounds: Ok guys! It's difficult to find 100% halal companies (which is not true) and we can't skip opportunities to invest in Tesla, Google,..etc. Solution: Let's Halalize that by following a 30% rules, a rules which is ijtihad from unknown scholars.
My question is: If there prophet saws is among us, would you be brave enough to invite him to invest in a 0,1% Haram company?
Anyway, my comment is based on:
And what you're doing is Munkar. من رأى منكم منكرا فليغيره
18 février 2022
Avis spontané
Réponse de Wahed
Dear Aaron,
Assalamu 'Alaykum
We understand that the concept of the ‘30% rule’ in Islamic finance can be confusing and raise questions about whether a company is truly Shariah-compliant, but we want to assure you that it is based on sound Shariah principles and is a widely accepted benchmark for Shariah compliance and that we take our commitment to Shariah-compliance investing very seriously.
The ‘30% rule’ is a practical guideline used to assess the overall Shariah-compliance of a company. It takes into account the fact that in today’s globalised economy, it may be challenging to find companies that are 100% halal or Muslim-owned. By limiting non-halal revenue streams to 30% or less, the ‘30% rule’ allows for a reasonable and practical approach to investing in Shariah-compliant companies.
The ‘30% rule’ was introduced in the 1990s in the context of widespread interest-based economic systems with the Islamic financial economy in its early days. It was almost impossible to avoid some level of exposure to unlawful gain in the financial markets. As a result, scholars researched for an indicator in Shariah to differentiate between excessive and minor exposure in scenarios where exposure is beyond one’s control and power. One-third was adopted as a benchmark for excessiveness based on a prophetic narration which proposes it as excessive (Sahih Al-Bukhari - Volume 7, Book 64, Number 266).
If we rationalise the one-third, it is the minority against the majority of two-thirds. Therefore, the ‘30% rule’ was introduced to allow Muslim investors to invest in the equity markets while avoiding excessive exposure to Riba.
Moreover, many prominent Islamic finance scholars and institutions recognise the ‘30% rule’ as a valid and necessary guideline. For example, the Accounting and Auditing Organisation for Islamic Financial Institutions (AAOIFI) has issued guidelines on Shariah-compliant investing that include the ‘30% rule’. It is worth noting that different Shariah boards and scholars may have variations in the Shariah screening criteria. However, the AAOIFI Shariah screening criteria have been widely adopted and provide a standardised framework for screening the Shariah compliance of equities.
We would like to clarify that at Wahed, we strive to adhere to Islamic principles and values in all our investment activities, including avoiding Riba. The ‘30% rule’ is one of the many guidelines we use to determine the Shariah-compliance of a company, and it is intended to help us make informed Shariah compliant investment decisions. And as a trusted Shariah Compliant financial entity, it is our responsibility to ensure we follow the best market practices in providing the best returns to our clients while upholding and adhering to Islamic values, all while continuing our fight against Riba.
We appreciate you reaching out to us on this matter, and please feel free to contact us for any further assistance or clarification on this.
جزاكم الله خيرًا
Kind Regards
My halal Investment journey genuinely made simple!
Great experience so far. The app is very easy use and made investing into a portfolio of halal funds super simple. Great insight and information available on different portfolios through the app as well as ACTUAL human support available through the branch in London.
9 décembre 2022
Avis spontané
Réponse de Wahed
Hey Fiza,
Salaam
Thank you for your feedback
Kind Regards
Wahed Team
I cant sign up because you dont have…
I cant sign up because you dont have Somalia as one of the eligible countries
19 janvier 2023
Avis spontané
Réponse de Wahed
Hey Muna Mustafa Thank you for taking the time to share your feedback with us. I am sorry to hear that you have been unable to sign up. May I kindly ask you to send us an email to uksupport@wahedinvest.com and we will look into this for you. Kind Regards Wahed Team
Not impressed, not paying out for referrals
Not impressed, I've signed up and referred friends to this service and am awaiting payment which should have been completed two months ago. I've been made numerous promises that it will be paid "next week or within the week" but hasn't arrived. I don't have much faith that it will be resolved given the number of broken assurances.
29 octobre 2022
Avis spontané
Réponse de Wahed
Hello Alex, we appreciate your efforts in inviting your friends and family to the platform and we are sorry to hear about the delay in posting your bonus. This has been escalated to the head of our support team and you should receive an update shortly. Looking forward to resolving this for you and serving you better!
Very easy to set up
Very easy to set up. Received great support with issues. Hoping to see some returns soon Insha Allah.
24 novembre 2022
Avis spontané
Réponse de Wahed
We appreciate you for sharing your seamless onboarding experience here. May you achieve your financial goals with Wahed Insha'Allah. Happy investing!
Alhamdulillah for this halal alternative :)
Smooth. So far so good. Need to remember it is a long term commitment so I will be patient insha Allah. I’m impressed with the halal aspect Alhamdulillah!
16 novembre 2022
Avis spontané
Réponse de Wahed
Thank you for sharing your feedback, Mohammed! JazakAllah Khair for your kind words. It is indeed important to remember that platform is suited for long-term investing to avoid misconceptions and for better investment decisions. Happy investing!
Fraudsters - Just Read SEC Filings
Fraudsters. Do not invest your money with them.
They’re the typical money managers that tell you they’ve invested your funds showing you simulated returns via an app, but in reality there’s no telling whether your money has actually been invested - potential scam/fraud on a wide scale. God only knows what they do with your money. The SEC filing against them from February 2022 proves their fraud. It’s all on Google just have a read before you decide to go for them.
When I asked for my funds to be withdrawn (on the app it clearly stated they haven’t even received the funds yet) they got back to me saying they received the funds and already invested it. When I asked for proof of buy orders including a time for when this was done, all I got was spam calls from Wahed trying to talk to me via the phone. I was at work and therefore could not pick up which I did tell them via WhatsApp customer service. The blatant lies are another reason why I recommend to stay away. You can see from their replies to negative reviews that their language is just corporate wishy washy bs rather than concrete, concise and with proof.
11 octobre 2022
Avis spontané
Good support service and easy to use
Good support service and easy to use. Thanks
16 septembre 2022
Avis spontané
Very simple, very convenient
This app is so easy to use. Very simple and very convenient. Easy to view portfolio performance and a seamless registration process
20 mai 2022
Avis spontané
Réponse de Wahed
Thanks for the review, Ryan. We're working on optimising the app even further, so look out for updates and features coming soon!
wahed invest Global is totally…
wahed invest Global is totally unethical. in investment there will be no issue, however subsequently there will be many issues, my redemption requests were canceled 6-8 times on different occasions if one request for redemptionof investment, then they will wait for 3-4 days that if the market goes down then they will cancel the redemption request without investor consent with remarks that insufficient balance, however if one submit redeemption request and subsequently market goes up ( in 4-5 days) then they will process the redeemption at the old price ( at time on request mean 4-5 old prices) and whatever additionally capital gain they are getting will not be distributed or disclosed to investor . poor customer services. and 5% investment amount they will always keep as cash ( no return on those 5%) , there are many other issues with this company
2 avril 2022
Avis spontané
Very poor platform.
Very poor platform.
Wahed migrated to the app - and (listen to this) is asking everyone to create a new account with new documentation etc. to register on the app. It is not a migation, it is a new account creation. And then you tell them your new account credentials and they migrate the account for you. Honestly, not much value in their offering, you can buy all the equity funds they invest in on HL or other platforms, and the gold you buy a physical ETF, as well as sukuk fund on HL. Oh and half the world countries are not available as places of birth on their app, so they ask you to fasify your country of birth as the UK to be able to register.
Oh - and you know that very basic feature of knowing how much your profolio has made or lost, in percentage or monetary terms? Not available (desktop online version) - you only have to do the math yourself, go the transactions, pull everything you have put in, look at the total value of the porfolio and calculate the return.
Complete shambles.
17 décembre 2021
Avis spontané
Réponse de Wahed
Dear O sharabi,
Your review seems to be misunderstandings which our Client Experience Team would have been more than happy to have helped you with. The majority of our users appreciate the service we have brought to the market and our path towards building a world class service in line with our vision of making ethical investing accessible to people across the world.
When we launched in the UK we were fortunate to have been assisted by a custodian and given ‘Authorised Representative’ status to offer our services to the retail market whilst our regulatory permissions were being reviewed. This meant the website service was managed and controlled by the custodian and all users will have provided identity documentation and details in full in order to be onboarded.
Now that we have received the necessary licenses to operate a direct service for our customers we are required by the regulators to do certain client checks ourselves before we can onboard them. The website version - which you refer to as the desktop online version - did not provide the features we wanted to offer our clients whereas our app does. It is surprising that you’ve taken issue with this given our encouragement to clients to migrate for this reason. Our app is richer in features and shows users their portfolio performance at a glance.
We are delighted to say that we have built a proprietary platform which allows us to roll out our future product suite, ranging from ethical personal pensions and Takaful insurance to other exciting areas. We wrote about the reasons of our move to the app on our blog at https://journal.wahedinvest.com/why-we-launched-an-app-and-what-it-means-for-you
Concerning the number of countries of birth available to select during registration through our app, there are 249 countries and territories. This covers every country in the world with the exception of two. Any client migrating from the website to the app will have provided their registered information through the website platform.
Finally we do believe our investment offerings represent an excellent option to investors. Whilst the funds themselves can be purchased elsewhere, the funds which Wahed buys belong to an institutional share class and not the retail share class that most DIY investors access through retail brokers. This potentially means savings when investing with Wahed. Our service also includes rebalancing the investment in line with the risk portfolio chosen by our clients (ongoing management of the investment), continuous monitoring of the Shari’ah status of each asset we invest in and providing each client with a yearly Purification Report which informs them of any inadvertent exposure to interest, empowering them to ‘purify’ any income if they so choose. This is all included within our simple fee structure which amounts to either £36 per year for accounts under £10,000 in value or 0.49% per year for accounts above.
We have kept the pricing non-prohibitive by design so that our service can be accessible to the many who appreciate the vision we are working towards and the products we have brought to the market.
Kind regards,
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