First time using this company to install a new boiler. Shopped around and did a lot of research with other companies. Absolutely great service, team were spot on, from the initial interest through... Voir plus
L'entreprise a répondu
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First time using this company to install a new boiler. Shopped around and did a lot of research with other companies. Absolutely great service, team were spot on, from the initial interest through... Voir plus
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Absolutely fantastic company with amazing customer service , they could not help enough , seamless from start to finish , hassle free and had my home nice and warm again, Would never use anyone el... Voir plus
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I have used this company before and even recommended them to friends, but I deeply regret it now. Their service standards have dropped significantly. The booking process for my recent service was a... Voir plus
Highly recommended. Ordering was easy online and really prompt installation. The installation was fantastic with nothing too much trouble. Really neat install although the boiler was moved to th... Voir plus
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Écrit par l'entreprise
We won't be beaten on price
Capital Tower, Greyfriars Road, CF10 3AG, Cardiff, Royaume-Uni
A répondu à 90 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Great customer service from Josh Day. Keen understand if the situation and very effective and empathetic resolution of the situation.

Réponse de WarmZilla
From start to finish the Warmzilla experience has been top class. The initial on line survey to choose which boiler would be most suitable was straightforward and user friendly. The phone contact I had with the Warmzill office was clear and helpful. I was amazed at how quickly they could deliver and install. On the installation day both delivery and engineer arrival were well inside the window stated. The delivery men were helpful and friendly, the engineer was excellent. He did a very good job (10/10) and explained everything about the paperwork and operation of the boiler. Thank you Warmzilla, I will definitely use your services in the future and will happily recommend you to anyone in need of your services.

Réponse de WarmZilla
Genuinely might be the best boiler company in the country. I had 10+ people tell me the job wasn’t possible due to a flue issue. Warmzilla came up with a solution instantly and fit it basically no time later. I’m still in shock by how smooth things went. 100% recommend

Réponse de WarmZilla

Réponse de WarmZilla
Fantastic service,kept me informed at all stages, and the plumbers who fitted the boiler were very polite and helpful. Thank you so much!

Réponse de WarmZilla
Just had it done today. Great Job - very swift and professional. Great price. I am very pleased.

Réponse de WarmZilla
Claudiu demonstrated professionalism in everything he did.
I definitely recommend him.

Réponse de WarmZilla
Have had Boiler cover with different providers for the past 40 years. I can honestly say this first service with Warmzills was the most thorough and best service of all. The Servicing Engineer Kabir Ahmed Tahir was very good, knowledgeable and most helpful. I would recommend both Warmzills and the Service Engineer.

Réponse de WarmZilla
Engineers very friendly work done to a high standard cleaned all there mess up took away all rubbish

Réponse de WarmZilla
Excellent service and kept abreast of all arrangements.. Liam was super helpful. Boiler installed on the agr ed date, the engineer was considerate and ensured everything went smoothly, a nice chap and once he finished showed us all the controls etc and cleared up after the job. A very delightful experience and everything is up and running as it should.
Recommend highly, with different options to pay and Warmzilla are a truly competitive company with great customer service.

Réponse de WarmZilla
Fantastic service from initial contact to boiler installation, thank you to Liam i enquired with a few companies online and he was the only person to follow up the enquiry with a polite phone call, explained the process fully with no pressure to go with WarmZilla.
The new boiler was fitted on the arranged day without any problem, a huge thank you to Scott who installed the boiler ably assisted by his college on the day. All the work was carried out in a very caring and professional manner.
I would have no hesitation recommending WarmZilla absolutely top class.

Réponse de WarmZilla
Fantastic work team and fast work clean and polite

Réponse de WarmZilla
We had outdated gas piping in our house whch meant delaying the installation until we had arranged for builders to make a channel in concrete for the new gas pipe. Warmzilla liased with us while we conducted the work. The Warmzilla gas fitter had given us clear instructions on creating the concrete channel. On completion of the building work Warmzilla promptly scheduled a fitting date for the new boiler. The boiler itself is a Worcester Bosch Greenstar and the whole package was very good value for money. I had previously contacted other companies , Boxt and Heatable and I am very glad that I chose Warmzilla over them.

Réponse de WarmZilla
Quick and easy layout on website and easy to upload photos for installer, engineer was great guy very professional and workmanship was immaculate no mess left behind a credit to the company. From order to install 3 days would recommend and use again

Réponse de WarmZilla
Highly recommend Warmzilla, they are professional, reliable, helpful, they call back when they say they will, they employ competent engineers who also turn up when they say they will.

Réponse de WarmZilla
I had a new boiler installed by them recently, the filling loop (which is a simple fix) broke within a few months. After alerting them that it needs repaired and the boiler has been flashing warnings, they have neglected to send someone to repair it stating that “the engineer was on holiday for months”. 🤯 As if it’s not possible to find another contractor?? Now it’s been over a month with a broken boiler and no hot water. Abhorrent neglectful service, avoid at all costs.

Réponse de WarmZilla
Very friendly and helpful staff, gave me plenty of information and always replied back with half an hour. Fitter was really nice and showed me how to work the boiler.

Réponse de WarmZilla
The process was smooth, easy and quick. Prices are reasonable, installation is excellent.

Réponse de WarmZilla
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