Reported broken boiler Wednesday morning 48hrs later no contact made at all not to mention having an engineer booked. So with no joy water since Tuesday and no light of having this fixed anytime. noon... Voir plus
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Lisez les avis des autres
First time using this company to install a new boiler. Shopped around and did a lot of research with other companies. Absolutely great service, team were spot on, from the initial interest through... Voir plus
L'entreprise a répondu
Absolutely fantastic company with amazing customer service , they could not help enough , seamless from start to finish , hassle free and had my home nice and warm again, Would never use anyone el... Voir plus
L'entreprise a répondu
Highly recommended. Ordering was easy online and really prompt installation. The installation was fantastic with nothing too much trouble. Really neat install although the boiler was moved to th... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Fournisseur de chaudières
- Borne de recharge pour véhicules électriques
- Ingénieur gaz
- Service d'installation du gaz
- Gazier
- Fournisseur de chauffage
À propos de WarmZilla
Écrit par l'entreprise
Click, pick, and we fit your perfect boiler!
Manufacturer's Guarantee
Get up to 10 years guarantee on your new boiler for added peace of mind.
Workmanship Guarantee
As well as getting a manufacturer's guarantee of up to 10 years, we also offer a 1-year workmanship guarantee on your installation.
Choice of Brands
We supply and fit models of Worcester Bosch, Ideal, Alpha, Viessmann and Vaillant boilers.
Do you need a new boiler? If yes, then please click the 'Get Boiler Quote' button above to get your quote within a couple of minutes.
We can supply and fit boilers, EV chargers and smart home products. We can also provide home covers for peace of mind.
The price we quote is FIXED and NOT an estimate which is not subject to change. No small print, no hidden extras - only great value for money.
Once you’ve chosen your product, you can then choose an installation date that suits you.
Buy your new home heating or smart home products easier and cheaper with WarmZilla. We are the UK's leading experts.
Best Price Guarantee
We won't be beaten on price
If you find a cheaper price on a like-for-like installation elsewhere, we guarantee to beat the price and take an extra £50 off your order.
Coordonnées de contact
Capital Tower, Greyfriars Road, CF10 3AG, Cardiff, Royaume-Uni
- 02921 684 432
- ask@warmzilla.co.uk
- warmzilla.co.uk
4,5
Excellent
2 k avis
A répondu à 90 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Thank you Warmzilla!!!
I was kept informed every step of the way by the warmzilla team from the beginning to the day my boiler was fitted.
Although there was a little hiccup with the scheduled date for the boiler installation, it was worth the wait and the gentleman who came to install the boiler was very polite and professional, cleaned up afterwards and left us in a very good mood. I will definitely use them again and will strongly recommend their products and services😊.
14 novembre 2025
Réponse de WarmZilla
Hi Juliet,
Thank you so much for your thoughtful feedback!
We’re delighted to hear that, despite the slight scheduling hiccup, your experience with our team and the installation went smoothly. It’s wonderful to know our engineer left such a positive impression and that you’re happy with your new boiler.
We really appreciate your recommendation and look forward to working with you again in the future!
Excellent service provided.
Excellent service provided by this company when installing a new boiler.
Questions were replied to very quickly via emails with Josh.
Excellent communications before and after the install.
Day of install went perfectly, with no issues. Highly recommended.
7 novembre 2025
Avis spontané
Réponse de WarmZilla
Hi John,
Thank you so much for your kind review!
We’re delighted to hear that you were happy with the service, communication, and smooth installation process. Josh and the team really appreciate your feedback. It was a pleasure completing your boiler install, and we’re thrilled to have earned your recommendation.
If you ever need anything in the future, we’re always here to help.
After contacting worcester bosch fast…
After contacting worcester bosch fast track for a new boiler. Warmzilla got in touch to arrange installation. Engineer was brilliant, arrived on time and left no mess
11 novembre 2025
Réponse de WarmZilla
Hi,
Thank you for taking the time to share your experience!
We’re glad the process from purchase through to our installation went smoothly. It’s great to hear your engineer arrived on time and kept everything clean — we’ll be sure to pass on your kind words.
If you need anything in the future, we’re always here to help!
New Boiler
Ordered a new oil boiler from WarmZilla. Absolutely great company to deal with. Great communication throughout the process & a brilliant professional job installing the New boiler from Kevin the engineer. 1st class service all round. Would highly recommend WarmZilla if you’re looking for a new Boiler.
10 novembre 2025
Avis spontané
Réponse de WarmZilla
Hi,
Thank you so much for your fantastic review!
We’re delighted to hear that you found the process smooth and communication clear from start to finish. Kevin will be thrilled to know his installation work made such a positive impression. We truly appreciate your recommendation and are glad you’re happy with your new oil boiler.
If you ever need anything in the future, we’re always here to help.
Roland went above and beyond on my uk…
Roland went above and beyond on my uk radiator installation. Roland was very thorough in his work ethics, very knowledgeable, and did a fantastic install, thank you very much. I would highly recommend
6 novembre 2025
Avis spontané
Réponse de WarmZilla
Hi,
Thank you so much for your wonderful feedback!
We’re thrilled to hear that Roland went above and beyond during your radiator installation. His thorough approach, knowledge, and high-quality workmanship are exactly what we aim to deliver. We’ll make sure he receives your kind comments.
We truly appreciate the recommendation and are always here if you need anything in the future.
Réponse de WarmZilla
Hi Bianca,
Thank you for your review!
We’re glad you were happy with the pricing, quick delivery, and professional service from our engineer.
We appreciate your feedback and look forward to helping you again in the future.
AVOID WARMZILLA FOR BOILER SERVICING. YOU HAVE BEEN WARNED.
I took out a contract with Warmzilla for boiler cover - servicing and repair. I was told I had to wait 2 weeks before my annual boiler service could be done. So, that was fine and understandable. So after 2 weeks I contacted Warmzilla to arrange the boiler service. A date - a Monday - was fixed but the engineer phoned up at nearly 5pm that day to say he could not make it and he would contact me later to get another appointment later that week. By 4pm that Friday NO CALL from the engineer. So I contacted Warmzilla direct. They made lots of excuses basically saying that they employ contractors to do the servicing and repair work, have little control over which jobs such contractors prioritise and contractors would obviously prioritise more lucrative boiler breakdown work. Anyhow I was promised that a new date would be arranged. BUT NO SUCH DATE WAS ARRANGED even a month later. I therefore cancelled the contract. AVOID WARMZILLA FOR BOILER SERVICING!
UPFATE: OK. So a few minutes after my review went live I received a personal phone call from the Operations Director (and also one of the company's founders) of Warmzilla apologising for the service I had received. He also said that the information about contractors deprioritising service work was incorrect and he would follow up internally with the staff members concerned and look at customer service training. He did accept, however, that my experience is true and was a failure in this instance. So. I am grateful the Ops Director himself followed this up and it shows they obviously do care about service. But I cannot deny whst my experience was.
7 novembre 2025
Avis spontané
Réponse de WarmZilla
Hi,
Thank you for sharing your experience.
We sincerely apologise for the delays and the poor communication you experienced with your boiler service. We fully acknowledge that your experience fell short of the standard we aim to provide.
We’re committed to ensuring that incidents like this are addressed internally and do not happen again. Your feedback is invaluable in helping us improve our service, and we’re sorry that it impacted your trust in us.
Recommended service.
Arrived on time. Very polite and nice to talk to. Knew what he was doing and explained everything. Recommended.
7 novembre 2025
Réponse de WarmZilla
Hi Mr Walsh,
Thank you for your kind words!
We’re delighted to hear our engineer was polite, knowledgeable, and able to explain everything clearly.
We really appreciate your recommendation!
Réponse de WarmZilla
Hi
Thank you for your feedback!
We’re glad to hear you were happy with the service and communication. We really appreciate you taking the time to share your experience!
If you need anything in the future, please do let us know.
Great comunicación with Josh
Great comunicación with Josh. He found me an appoitment despite this being their busiest period, regularly reminded me of timing and even phoned me back within 10 mins of sending a query.
5 novembre 2025
Réponse de WarmZilla
Hi Simon,
Thank you so much for your lovely feedback!
We’re so pleased to hear that Josh was able to find you an appointment during such a busy period and kept you updated throughout. Providing prompt and clear communication is something we really value, and it’s great to know Josh delivered that for you. We’ll be sure to share your kind words with him!
Thanks again for choosing us!
Fast efficient service
Everything was quick delivery fast installation fast the engineer guy was simply great very efficient and works tirelessly hard thanks for everything 100%
29 octobre 2025
Réponse de WarmZilla
Hi Colin,
Thank you so much for your fantastic review!
We’re delighted to hear that your delivery and installation were quick and efficient, and that our engineer made such a great impression. We’ll be sure to pass along your kind words to the team — they’ll be thrilled to know their hard work is appreciated.
Thanks again for choosing us!
Very poor service on all levels.
Failed to turn up for 3 different half day appointments. No notification that this may happen on each occasion. I had to chase up on each occasion. Boiler cabinet left dirty - grubby fingers all over white paint and not put back in place correctly. Wedges of what looks like thick card used to hold in place. Screws not utilised. No comment from service engineer to say it was an issue. No paperwork left or any notification to say it would be emailed. Very unsatisfactory. Unfortunately can't give 0 stars or would have. Customer service very good at saying they're sorry.
5 novembre 2025
Réponse de WarmZilla
Hi,
We’re very sorry to hear about your experience and sincerely apologise for the inconvenience caused. This is not the standard of service we aim to provide. We understand how frustrating it must have been with the missed appointments and issues with the boiler cabinet. We take your feedback seriously and will be reviewing this with our team.
Easy contact
Easy contact, quick respond to questions. Lovely customer service and engineer. Whole process was quick and smooth.
Availability to spread the costs with 0% interest.
3 novembre 2025
Réponse de WarmZilla
Hi Anna,
Thank you so much for your wonderful feedback!
We’re thrilled to hear that you found our team easy to contact and responsive, and that both our customer service and engineer made the process smooth for you. We’re also glad the 0% interest payment option helped make things easier. We really appreciate you taking the time to share your experience!
Please let us know if you need any assistance.
Excellent service
Josh made this rather complicated experience seem so smooth. He ensured I was kept up to date at all times and communicate with great understanding and timely responses. Juggling between myself, state agent and tenant. 10/10 service Thank you Josh.
23 octobre 2025
Réponse de WarmZilla
Hi Anita,
Thank you so much for your kind words!
We’re delighted to hear that Josh made the process smooth and stress-free for you. Clear communication and excellent service are top priorities for us, and it’s great to know Josh delivered on both. We’ll be sure to share your feedback with him — he’ll really appreciate it!
If you require anything, please do let us know.
Efficient service..
Efficient service... friendly and and professional from start to installation...I was made to feel a valued customer.. well done 👍
22 octobre 2025
Réponse de WarmZilla
Hi,
Thank you so much for your wonderful feedback!
We’re delighted to hear you had such a positive experience from start to finish. Our team takes great pride in providing friendly, professional service and making every customer feel valued.
We truly appreciate your support and look forward to helping you again in the future.
Had my boiler installed over 17 months…
Had my boiler installed over 17 months ago. Recently had a problem with my remote and was provided excellent Customer Services (Caryl) who sorted my problem over the phone. Plus even followed up next day by Josh.
28 octobre 2025
Avis spontané
Réponse de WarmZilla
Hi,
Thank you so much for taking the time to share your experience!
We’re really pleased to hear that Caryl was able to resolve your issue so efficiently and that Josh followed up to make sure everything was running smoothly. It’s great to know your boiler is still serving you well after 17 months!
We truly appreciate your kind words and continued trust in our service.
Réponse de WarmZilla
Hi,
Thanks for your feedback!
Please let us know if you need any assistance.
Excellent 👍
The service was excellent and the engineer was great and done the job to the highest standard a big thankyou to kev
28 octobre 2025
Réponse de WarmZilla
Hi Diane,
Thank you so much for your kind words!
We’re delighted to hear you were pleased with the service and that Kevin provided such excellent work. We’ll be sure to pass your thanks on to him — he’ll really appreciate it!
If you need any assistance, please do let me know.
Does what it says on the tin
Everything went to plan and as promised. Easy process and the new boiler is brilliant. Our engineer was friendly and efficient. Would use warmzilla again.
21 octobre 2025
Réponse de WarmZilla
Hi Mark,
Thanks so much for your lovely feedback!
We’re really happy to hear everything went smoothly and that you’re enjoying your new boiler. It’s great to know your engineer made a positive impression too.
We’d be delighted to help you again in the future!
Quick and nice solution
Quick and nice solution for the problem. I'm absolutely satisfied.
24 octobre 2025
Réponse de WarmZilla
Hi,
Thanks so much for your kind words!
We're delighted to hear that we could provide a quick solution and that you’re completely satisfied.
We really appreciate your feedback!
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