I have been very impressed by the service given. Very informative, a single point of contact who is easy to get hold of and very quick responses. No stress, no frustration, just easy, start to finish.... Voir plus
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Kirsty is extremely efficient at responding to every query. I am never kept waiting for a response, which is gladly appreciated.
Tara at Warranty Admin Services was wonderful. She was very helpful and friendly. Nothing was ever too much trouble and I feel she always went the extra mile to ensure a super smooth process. She h... Voir plus
Tara and Matt have been outstanding in helping me navigate how to make a claim on my warranty; how the process works and how I will get reimbursed. Up until this point they could not have been more he... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Warranty Administration Services Ltd are the experts in self-funded warranty, service plans, and consumer motoring retail products to the leading franchised motor dealers since 1984.
Coordonnées de contact
Allenby Business Village, LN3 4NL, Lincoln, Royaume-Uni
- wasadmin@warrantyadmin.co.uk
- warrantyadmin.co.uk
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A répondu à 100 % de ses avis négatifs
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easy process and quick replies
easy process and quick replies from Tara who made my experience great
Awesome service, and Kudos to Tara
After an initial mess around because of incorrect details provided by the car reseller (no fault of the warranty company), i managed to get through to Tara. SHe has been exemplary on both the warranty claims I have had to make claims for.
She is prompt efficient and always ready to help.
Excellent service
Excellent service. Professional and highly efficient. Tara is a STAR and it is a real pity there are not more like her in this world!!
Great service
Great service, very helpful, they answer the phone very quickly, couldn’t ask for more from them.
Tara the magnificent!
As soon as I spoke to Tara, she was magnificent!! spoke to both the supplier and garage and arranged full payment!! The supplier of the vehicle only wanted to pay for certain parts, however Tara sorted it all out!! Would highly recommend Tara, as she was professional, courteous and on the ball, Thanks for all your help!
Excellent service
Excellent service
Quick and easy to use
Great customer service
As soon as I called they were on the case !!
The moment I called with an issue with my car, it was dealt with swiftly and professionally. No issues at all, a special thank you to Tara, what an asset to the company, her customer service is absolutely superb. If I could award 10 out of 10 I would, and would highly recommend this company.
ONE NAME TO TRUST TARA PAULSON
Great experience with this company especially with Tara I bought a Tesla from Henry's had a few problems BUT ALWAYS THERE TO HELP ON THE OTHER SIDE was Tara always so fast in replying to call AND emails EXCELLENT!! she will never let me down if this could give a 10 star I would.
This is the second time I have used…
This is the second time I have used crystal clear warranty and Tara the lovely lady on the phone has been very helpful with my claim and gone the extra mile to settle it . Very good experience
Excellent experience (providing a warranty…)
This company (providing a warranty under the name of Crystal Clear) was used by a dealer when selling me a car. Within the default 6 months I had to call on them for 2 separate issues. Having never dealt with warranty companies before, I called to discuss 'how it all works' and I have to say that the help on the phone, the email communications and the overall handling was perfect. Immediate, clear and sufficiently detailed in answers and work all the administration of dealing with the claims. A special thank you to Tara who was the main contact for me (a credit to 'Customer Service' which is very important to me).
Great communication and personal touch…
Great communication and personal touch from Tara at Warranty Admin in connection with a claim
Excellent service from start to finish
Excellent service from start to finish. Prompt at replying with any questions or issues dealt with. Would 100% recommend.
Positive service with a 'lets get this sorted' attitude
It is rare to deal with a company where they try right at the start to help and to resolve issues as opposed to saying no and being difficult.
Whilst I have not had cause to deal with them too many times (as one would hope with a warranty) the few times I have (including very recently) were very positive. I would. not hesitate to recommend this company to anyone
Great comms throughout and resolved…
Great comms throughout and resolved very quickly
I needed to make a warranty claim…
I needed to make a warranty claim recently for a faulty TPMS sensor. The service department in my local dealership told me that it was all very straightforward getting the repair authorised. I phoned up Warranty Admin Services afterwards to check how I claimed back the cost of the work and a very helpful person told me where to email the receipt etc. My email was responded to very quickly and I now await the refund from Hendy themselves.
I am very happy with the service provided so far.
Excellent service given to negotiate a refund.
Excellent service given to negotiate a query with the car firm after requiring repair work on my car. This resulted in money refunded after a down payment was requested for exploring the problem which should have been covered under the warranty.
Professional and excellent customer service by Tara who mediated with the car firm!
5 star service
Tara has been so helpful throughout the whole process and was so understanding for each parties needs. Thank you
Tara and W.A.S. very helpful !!!
Our warranty did not cover the unit which went wrong in our car leaving us facing a substantial bill , only 32 days after buying a second hand Astra . This was something which could not have been forseen and rather stressful ,
Fortunately, Tara from WAS quickly and without being prompted negotiated a goodwill payment from the dealership which covered 80% of the bill .
A great result and many thanks to Tara and WAS .
Very warm and dedicated approach! Amazing
We’ve been facing a huge bill from BMW to get my car fixed. It was extremely stressful experience to say least… all until I phoned and spoke to Tara! What an amazing lady she is. She helped me to relax and explained that we will get reimbursed in full as all was authorised. After talking to her I stressed no more and indeed we received all amount we paid first back into our account! Highly recommended!
Tara provides fantastic customer service! Thank you once again!
I have had a really hassel free…
I have had a really hassel free expereience when using WAS. Always prompt with comunucation and great customer service would highly recommend.
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