WasteOnline Avis 

1 291
•
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Excellent service. Prompt delivery by a really nice guy. He asked where I wanted the skip and was careful to place it in a way not to bother the neighbours. Collection was prompt and on time. The enti... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The 8 yard skip was delivered first thing in the morning so I could maximise the time I had to complete the task from Day 1 and was promptly collected on the agreed date. The driver was patient wh... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

Skip didn't arrive till after 3pm which when you only have a 2 day hire means that a whole day was completely wasted. Special access had to be arranged for delivery and collection but despite checking... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I ordered a skip, first time online. The communication via email throughout the process was clear. Email contact was fine, arrived and collected as expected. Will use this company again.

L'entreprise a répondu

À propos de l'entreprise

  1. Service de gestion des déchets
  2. aussi dans
  3. Service de collecte d'ordures ménagères
  4. Service de débarras de maison

À propos de WasteOnline

Écrit par l'entreprise

WasteOnline is a market leading skip and waste management company, servicing the whole of the UK. We have designed a quick and easy way to hire a skip, or man in van, services with a focus on the end user experience to ensure you have a simple, and efficient, process from start to finish when looking for "skip hire near me". If you need to rent a skip in the UK, such as Edinburgh, Bristol, Leeds, Birmingham, Manchester or London, WasteOnline provides online skip hire and rubbish removal nationwide, with our 20+ years of experience and the use of 2000+ trusted, local suppliers available at competitive prices. WasteOnline is committed to the responsible handling of your waste as we strive forward to recycle more waste streams, including domestic, green, construction, commercial and more. For affordable skip hire, book a skip online today with WasteOnline! ---------------------------------------------------- Why Choose us? ✔️ Choice of skip hire or van rubbish removals ✔️ Instant online pricing and booking system ✔️ Dedicated on-hand customer service team ✔️ Registered licensed waste carriers ✔️ Competitive prices, nationwide ✔️ Klarna now available.

Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,5

Tous les avis

(1 291)

210 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Skip arrived on time and early in the…

Skip arrived on time and early in the morning. Kept informed at all times. Would defo use again

7 mai 2026
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Réponse de WasteOnline

Thank you for taking the time to leave us a review, we're pleased hear you were happy with the service. 💙

Noté 5 sur 5 étoiles

A good relisble service

A good relaible service - great driver, very helpful and delivered and collected when they said they would. And at a very competitiveprice. Highly recommended,

7 mai 2026
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Réponse de WasteOnline

Thank you so much for your review and placing your order through WasteOnline. It’s great to hear you were happy with our services. 💙

Noté 5 sur 5 étoiles

Very Helpful Service

Very helpful service, all went very smoothly. Thank you team.

7 mai 2026
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Réponse de WasteOnline

Thank you for taking the time to leave us a review, we're delighted to hear you were happy with the service. 💙

Noté 1 sur 5 étoiles

late for pick up of skip was told there…

late for pick up of skip was told there is no rush for pickup and takes up to 7 days its now day 10 as of making this review still no confirmation of pickup

3 mai 2026
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Réponse de WasteOnline

Thank you for taking the time to share your feedback. We’re very sorry to hear about your experience and that we didn’t meet your expectations on this occasion, this is certainly not the level of service we aim to provide.
I’ve looked into your order and can see that yesterday marked the 5th working day for collection, which we do advise at the point of booking may be required. That said, we understand how important timely collection is and apologise for the delay.
I’ve escalated this as a priority, and your skip is now scheduled to be removed by the end of the day tomorrow.
If there is anything further we can assist you with, please don’t hesitate to contact us directly at contactus@wasteonline.uk. We apologise again for any inconvenience caused and appreciate your patience. 💙

Noté 5 sur 5 étoiles

Skip was delivered on time and picked…

Skip was delivered on time and picked up on time , very respectful towards my property, I will use again

6 mai 2026
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Réponse de WasteOnline

Thank you so much for your review and placing your order through WasteOnline. It’s great to hear you were happy with our services. We look forward to working with you again soon! 💙

Noté 5 sur 5 étoiles

Really helpful

Really helpful, quick and efficient. Couldn't have been better

6 mai 2026
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Réponse de WasteOnline

Thank you so much for leaving a review. It’s great to hear you were happy with our services. 💙

Noté 5 sur 5 étoiles

Easy and competitive skip hire

Very clear online information on skip sizes and competitive and clear pricing. Easy booking and payment processes. Clear instructions and options to add delivery information. Helpline available and online account to follow the order. Friendly drop off.

6 mai 2026
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Réponse de WasteOnline

Thank you so much for your review and placing your order through WasteOnline. I will pass on your positive feedback to the team. 💙

Noté 5 sur 5 étoiles

Excellent service and very reasonably…

Excellent service and very reasonably priced.
Dropped off and collected as arranged.
Driver was very polite and helpful.
Will definitely use again

6 mai 2026
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Réponse de WasteOnline

Thank you so much for your review and placing your order through WasteOnline. It’s great to hear you were happy with our services. We look forward to working with you again soon! 💙

Noté 5 sur 5 étoiles

The cost was reasonable as compared to…

The cost was reasonable as compared to other providers. The arrangement for delivery and pick up was straightforward. It was easy to arrange amendment to the delivery date and I was happy to speak to a real person and not AI or a machine

5 mai 2026
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Réponse de WasteOnline

Thank you so much for your review and placing your order through WasteOnline. It’s great to hear you were happy with our services. 💙

Noté 5 sur 5 étoiles

Delivered on time and placed exactly…

Delivered on time and placed exactly where I wanted it. Collected on date I asked for. Cheerful and friendly delivery driver.

4 mai 2026
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Réponse de WasteOnline

Thank you so much for your review and placing your order through WasteOnline. It's great to hear you were happy with the service, I will pass on your positive feedback to the team. 💙

Noté 5 sur 5 étoiles

Super efficient

Super efficient. Nothing to complain about. Would highly recommend.

3 mai 2026
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Réponse de WasteOnline

Thank you for taking the time to leave us a review, we're pleased hear you were happy with the service. 💙

Noté 5 sur 5 étoiles

It was a very efficient delivery and collection.

It was a very efficient delivery and collection Service. It was handled quickly with respect for our drive.

2 mai 2026
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Réponse de WasteOnline

Thank you so much for your review and placing your order through WasteOnline. I will pass on your positive feedback to the team. 💙

Noté 5 sur 5 étoiles

Great service with skip order

We ordered a skip from this company and the service was flawless; we weren’t sure on things such as permits and the people we spoke to on the phone were super helpful and walked us through everything so it was all clear. Everything was delivered and collected on time and I was updated with texts and emails along the way. Would recommend and would use them again!

29 avril 2026
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Réponse de WasteOnline

Thank you so much for your review and placing your order through WasteOnline. It’s great to hear you were happy with our services. We look forward to working with you again soon! 💙

Noté 5 sur 5 étoiles

Very good and efficient

Very good and efficient

29 avril 2026
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Réponse de WasteOnline

Thank you so much for leaving a review. It’s great to hear you were happy with our services. 💙

Noté 1 sur 5 étoiles

I ordered a skip online 6 yard

I ordered a skip online 6 yard
Got an email a couple of days later saying there was an issue with the system online and they may not be able to get me the skip
However, they did email back saying the skip would be coming
However, it was a 5 yard
I still got charged the same price
Communication was poor

29 avril 2026
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Réponse de WasteOnline

Hi, thank you for your feedback. Our website rates are reflective of the skip size you received and we was clear with communication regarding the change in size. If you wish to discuss this further, please email us at contactus@wasteonline.uk 💙

Noté 5 sur 5 étoiles

It was easy to sort which skip I needed…

It was easy to sort which skip I needed and was very prompt with delivery and collection
Well done

28 avril 2026
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Réponse de WasteOnline

We really appreciate you leaving us a review, thank you for placing your order through Waste Online 💙

Noté 1 sur 5 étoiles

One of the worst companies I’ve ever…

One of the worst companies I’ve ever used. Ordered a skip to arrive on Wednesday morning failed to deliver promised to deliver Thursday failed to deliver. I’m waiting to see what happens on Friday they’ve promised to deliver before 10 absolutely appalling. I’ve had to pay builders to do nothing because they’re waiting on a skip.

30 avril 2026
Avis spontané
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Réponse de WasteOnline

Thank you for your feedback, and we are truly sorry for the frustration and disruption this caused.
Unfortunately, your delivery was impacted by unpredictable operational circumstances that were outside of our immediate control. We completely understand how this affected your project, especially with builders waiting on-site, and we sincerely apologise for the inconvenience and additional stress this created.
We’re pleased to confirm that your skip has now been delivered, and we appreciate your patience while we worked to resolve the issue. Situations like this are not reflective of the level of service we aim to provide.
If there is anything further we can do to support you, please don’t hesitate to get in touch directly.💙

Noté 2 sur 5 étoiles

Extra charges you don’t get with other companies.

While the service was quick, I couldn’t believe that we were charged extra for keeping the skip a few more days. And then they left it on our drive for several days! I will never use them again - back to a local firm that just pick up without an extra charge once you’re done.

18 avril 2026
Avis spontané
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Réponse de WasteOnline

Hi, thank you for ordering through Waste Online. I apoligies you were unhappy with addiitonal charges, this is why booking upfront on the website only allows you to select upto 2 weeks hire as this is the hire time included in the charge💙

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