Watches of Australia Avis 

94
•
TrustScore 2 sur 5

1,9

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

Don’t buy Blessington watches !! You’re lucky if they’ll exchange it let alone refund your money as everyone else does . Stupid butterfly clasp and band that is absolutely MASSIVE , can’t see the dial... Voir plus

Noté 1 sur 5 étoiles

The band on the watch lasted four wears ( six weeks) before it broke. They claim their guarantee doesn’t cover broken watch bands and won’t replace it. Now any normal company would have immediately... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

I ordered a watch with the website and after a search i done, i came to know with exactly same website setup 2 different companies is operating. How Come? One is this company and the other company's n... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

Ordered on the 5th June, websites states 5-10 days to receive order- I STILL DONT HAVE IT. Emailed company they said it would be here before the weekend, that also didn’t happen. This was suppose to... Voir plus

L'entreprise a répondu

À propos de l'entreprise


Coordonnées de contact

1,9

Bas

TrustScore 2 sur 5

94 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 33 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

1,9

Tous les avis

(94)

14 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Support Lied To Me

I bought three of the unisex watches on accident when I wanted to get three men's watches. I contacted support and they said that they have sent three mens watches. Once I finally got the watches, they were quite obviously female watches. I have been contacting airport since to get it replaced because they lied to me and it still has not been resolved.

7 juillet 2023
Noté 1 sur 5 étoiles

The savings are not worth it.

The watches are not in Australia and imported. The business is not Australian. Trying to communicate and resolve an issue was impossible. It was not until I started commenting on the social pages that I got a response.

They were able to resolve the issue eventually after a long slow process. I know it costs more but just buy a watch from a local retailer.
(You will notice they have no place for Facebook reviews and Google reviews)

9 juin 2023
Noté 1 sur 5 étoiles

Poor customer service

They did not send the purchase and slod me something that is not available. I purchased a photo and was refunded weeks after keeping asking for it.

20 mai 2023
Noté 3 sur 5 étoiles

Battery only lasted 4 months

Watch arrived on time looked beautiful however the battery had to be changed after 4 months which to me is unsatisfactory.

29 mars 2023
Logo de Watches of Australia

Réponse de Watches of Australia

Hi Dee, thank you for taking the time to leave us a review. I am glad you liked the watch and I am sorry to hear about the battery issue. All watches on our website are brand-new, but since some of the watches remains unsold for 1-2 years, the battery can run out during that time.

Happy to offer you a good discount for your next purchase with us to make up for the inconvenience caused :)

Thank you,
Salma

Noté 5 sur 5 étoiles

Package arrived fast

The best price possible,Package arrived fast, and the customer service is excellent! Highly recommend watches of Australia, will definitely purchase again. 5/5

12 juillet 2023
Avis spontané
Noté 5 sur 5 étoiles

Great online shopping experience

I'm very happy with my new watch! The best price possible, beautiful box, high quality and works like a charm. Package arrived fast, and the customer service is excellent! Highly recommend watches of Australia, will definitely purchase again. 5/5

21 août 2023
Avis spontané
Noté 1 sur 5 étoiles

DO NOT BUY FROM THIS COMPANY

DO NOT BUY FROM THIS COMPANY
- I suspect yiu buying counterfeit watches from overseas.
- I bought a fossil watch thinking it was genuine. I now know I was ripped off and the materials are cheap. Watch glass is scratched from one day wearing while watching movies and playing some computer games. I have never had a fossil watch scratch so easy. This is my second Fossil watch.
- when I questioned them they didn’t care.
- just spend the money extra an buy from a local shop.

** update since the below reply from watches of australia**

-my watch is faulty and confirmed by the a local jeweller. I have emailed, sent a message via whats app and message on their Facebook page. Only one message response reply via email.
- Their watches are parallel imported which is noted in fine print on their website and warranty is not linked to local distributors of the brand.
- watch was worn around the house watching a movie and playing a computer game. It was not an abused. It scratched with half a day or wearing.
- company has turned of Facebook reviews.
- can’t give it google reviews
Hopefully this indicates the type of company it is.

18 août 2023
Avis spontané
Logo de Watches of Australia

Réponse de Watches of Australia

Hi Scott, thank you for sharing your feedback and I am sorry to hear that you are not satisfied with your experience. Your review is based on false information and I would like to address couple of things:

We would like to clarify that we only sell authentic products from reputable brands. We are not associated with counterfeit items.

After a thorough review of your case, it appears that the damage to the watch, including the 'scratches' on the glass, is a result of accidents, poor care, and normal wear and tear. You did mention on the email it was for your son and he wears it to school. It is very important to consider the environment in which a watch is worn to avoid accidental damage. Activities that could lead to impact or damage might not be the best fit for wearing a watch. We suggest being cautious to prevent unintended damages.

Regards,
Salma

Noté 1 sur 5 étoiles

Fake

Purchased a Nixon watch in July
Seized by ABV as it is a counterfeit and they don’t have the authority to sell the trademark name. Tried to contact numerous times and they just ignore.
Beware do not buy anything as it comes from Dubai not Australia. Very disappointing fake watches. Have to forfeit the watch to ABV where they will destroy the item.
BEWARE DO NOT BUY

14 juillet 2023
Avis spontané
Logo de Watches of Australia

Réponse de Watches of Australia

Hi Denise, I am sorry to hear that and I apologies for the frustration. Your feedback is valuable to us, and we take all concerns seriously. We are investigating this matter thoroughly to ensure that such incidents do not happen in the future.

To address this matter, we are taking immediate action and we will be issuing a full refund for your purchase.

Again, I am very sorry for the inconvenience caused and I 100% understand the frustration and appreciate your understanding as we work to improve our processes.

Thank you,
Salma

Noté 5 sur 5 étoiles

Maserati gold watch

Bought the Maserati watch for my husband and he loves it. Shipping was very fast and good customer service. Thank you

2 juillet 2023
Avis spontané
Logo de Watches of Australia

Réponse de Watches of Australia

Hi Candice! Thank you for your lovely feedback and we are glad that your husband loved the Maserati watch :) We would love to offer you further discount for your next purchase with us.

Thank you,
Salma

Noté 1 sur 5 étoiles

Purchased a guess watch

Purchased a guess watch, when I received it the watch wasn’t working! Tried emailing numerous times with no response!

21 juillet 2023
Avis spontané
Logo de Watches of Australia

Réponse de Watches of Australia

Hi Freddy, we can't find your details on our system. Please send us an email at info@watchesofaustralia.com.au so we can assist you better.

Thank you,
Salma

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus