Water Babies - Wales South West Avis 

Having just had a conversation with a very close relative, I thought that this cannot go unanswered.
A man tries to take his daughter swimming, the lessons had been prepaid, only to find there were no appropriate changing facilities to change his daughter who is 18 months old. Having informed the venue at the time the reply was oh well. You can change her in the gentleman’s changing rooms or in the toilet. At no point should this have been an option. It is degrading for the child to have to go through a situation like this.
Who in their right mind would change their daughter, no matter what age in front of them of unknown strange men. This again should never be an option,
When taking this up with a female manager, today, the attitude of this female manager leaves a lot to be desired. Even going so far as to say that there are not that many men taking their daughters swimming any, so they don’t need to allow for this situation.
The whole attitude of this situation stinks
Head office has been sent an email, the reply beggers belief, they couldn’t care less that this has happened. Needless to say they will never be recommended to anyone who I come in contact with.
If it were possible to leave a minus star I would have
Avoid like the plague
This happened at the Llanelli venue

Went to take my little girl to swimming lessons in the everlast gym in Llanelli. I don’t like to get her changed in the men’s changing room for obvious reason and I usually use the single baby changing facility they have available to men to get her ready. Baby change was out of order. So my options were to change her in the men’s locker room where there’s no cover or to change her on the floor of the toilet. Absolutely disgraceful. £175 a term for swimming lessons and almost no accommodation for dads with little girls. My little girl was very upset. How can something like this be allowed. If you’re going to host swimming lessons for baby’s and toddlers then you need to have the correct facilities in place.

We called water babies to inform them of the situation and to let them know that the manager of the gym said it had been broken for a few weeks and that he didn’t know when it was going to be fixed. He also said that “it’s not usually an issue because the mums usually take the kids to swimming lessons” which is a crazy thing to say. Obviously this venue was no longer an option for us. We were unfortunately met with a complete lack of understanding from the lady we spoke to at waterbabies. She suggested that it was fine for me to change my little girl in the men’s changing room with no cover because she’s only a little girl and not an adult…. dumbfounded by this. You’d think that a company that deals with toddlers and babies would be more sensitive to these kinds of issues and situations but no. Anything to not give a refund so that we can afford to take her to a more suitable location for her lessons. What a shame.

The lessons are fantastic and our little one is so water confident already! Jordan is a great teacher

I started swim babies with my little one as she didn't like the bath, we have been going for a few months now and at 7 months old she loves it now! Enjoying learning the safety skills and watching her gain confidence every week. Instructors are all fabulous and the pool is lovely.

Fantastic lessons, it's the highlight of my week taking my son here. Instructors are brilliant, supportive, encouraging and excellent at breaking down the steps in the lessons. Really recommend!

Waterbabies lessons are unmatched!
We absolutely love coming to our lessons.
Jordan has been amazing, we thoroughly enjoy her lessons every week!

Our daughter started water babies at 3 months old and within her first year has learnt skills that will keep her safe in the water whilst also having so much fun !! Would definitely recommend !!’

Really enjoyed the underwater photoshoot, it was very relaxed incorporating song the babies are used to from their lessons. Had lots of gorgeous images to choose from. Thank you - I’ll treasure these!

Amazing instructor, good progression through the weeks.

The teachers are fantastic, the lessons are just the right balance of time in the water and learning new skills that also help strengthen my baby outside the water. I 1000% recommend water babies to anyone with a newborn. It’s worth every penny. I’ve watched my oldest progress so much in 4 years now watching my twins start and enjoy it is so rewarding. I can’t wait to watch them grow with water babies.

We absolutely love waterbabies, the online portal is amazing, the badges are great! The teachers are very professional and make the lessons fun!

Absolutely amazing company me and my little one really enjoy our lessons with water babies, i have great confidence with him being in the water and going underwater also is great for them also has built my confidence to take him swimming also. Our lessons are great and very fun also learning new skills every time. We really enjoy water babies!