The web site is easy to navigate. Payment is straightforward. I was given a courtesy call as the shipment was running a little late, but I through the delivery time was very reasonable. The wine is sa... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I enjoyed some champagne at an 80th birthday party. I'm not usually keen on champagne, but this make was delicious. I had to search the web to find out where I could buy some. Waterside Wines were ex... Voir plus
L'entreprise a répondu
What a gem of a find waterside wines is! I was looking for something special for a birthday gift. Andrew phoned me and guided me knowlegably towards my choice. He was so warm and personable, it was... Voir plus
L'entreprise a répondu
First time using Waterside, thought I'd give them a try as it supplied one(or two) if my favourites. Really impressed!! great comms from Andrew who rang me to confirm a delivery day along with an... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Waterside Wines believes in old fashioned business values. We hope our trust pilot reviews speak for themselves. We source great wines from all the best wine growing areas around the world at the most competitive prices without compromising quality. Please check out our website ,find the wines you like and make your selection and send us your order. Www.watersidewines.com We offer 5% discount for a case of 6 wines ( can be mixed) and 10% for a case of 12. You will receive your wines promptly in safe eco packaging. We can offer wine advice or assistance anytime , please do not hesitate to contact us with your questions or enquiries. Whether you are interested in Australian bold red Cabernet Sauvignons or New Zealand Sauvignon Blanc. Argentinian Malbecs or Italian Primativo we have in stock. ( take a look at our Premium French Wine selection) Someone once said life is to short not to drink great wines, i think it well might have been me . Cheers Andrew Niven Owner
Coordonnées de contact
Unit 6 GP Centre Yeoman Rd Ringwood Hants, BH24 3FF, Ringwood, Royaume-Uni
- +442381550173
- sales@watersidewines.com
- watersidewines.com
4,9
Excellent
198 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Hard to say which is the better discovery, Waterside Wines or the Cab Sav!.
I discovered Big Beltie Cabernet Sauvignon, when visiting a restaurant in Sherborne and really loved it. Then came the search to find a supplier, whereupon I found Andrew at Waterside Wines.
Andrew was extremely helpful and his prices were not bad, too boot! Fortunately, he is relatively close to us in Ringwood, so I arranged to collect a case of the Beltie and then looked at his others wines. After further discussion with Andrew, we decided to order a second case of various wines, which we are now working our way through.
So far all have been delicious, especially the Big Beltie Sauvignon Blanc, which is almost as good as the red.
All in all, it's hard to say which is the better discovery, Waterside Wines or the Cab Sav!
17 septembre 2025
Avis spontané
Réponse de Waterside Wines
Hi Brian
Thank you for your kind review and glad you enjoying your wines.
We are getting a lot of interest in southern italian primitivo wines and have put a sample case together which you may want to try.
Similiar to cab savs
Hope to hear from you again when you need restocking
Regards
Andrew
Awesome service and professional advice…
Awesome service and professional advice provided throughout. Really pleased
16 septembre 2025
Réponse de Waterside Wines
Hi Paddy , thank you for your great review and hope you enjoy the brilliant wines you ordered . We hope to hear from you again in the near future
Perfect service and lovely products
Great service. I bought 6 bottles of rosé which arrived very quickly. They were well packaged and a very nice product. I highly recommend.
16 septembre 2025
Réponse de Waterside Wines
Hi Sharon , thank you for your great review . We hope to hear and help you again in the future.
Regards
Andrew Niven
Director
Really pleased with Waterside Wines
Really pleased with Waterside Wines. They stock a wine I particularly like but difficult to find.
Received a courtesy call from Andrew which gave a personal touch and the opportunity of talking about wines that I might like in regard to my order. Delivery was prompt and exceedingly well packaged. I am now looking forward to placing another order to try some of their other wines.
20 septembre 2025
Avis spontané
Réponse de Waterside Wines
Hi Gloria , thank you for your kind review , it was great chatting with you and hope you try some of our suggestions soon.
Kind regards
Andrew Niven
Director
Amazing customer service
Recieved a personal phone call from a senior member of the company 20 minutes after placing the online order and was offered an alternative wine as the wine I had ordered was out of stock. Was advised when it would be in stock again and was happy to wait. This company are the only company in the UK I could source the wine I was after. Great personal service, amazing quality of wines.
31 août 2025
Réponse de Waterside Wines
Thank you for the five star review. Hope we can help you again in the future
“If it were possible to give six stars
“If it were possible to give six stars, I gladly would. Andrew and his team provided outstanding service, and the prosecco is of exceptional quality. I will certainly be returning for more.
Kind regards,
Debbie”
19 août 2025
Avis spontané
Usual excellent service
Usual excellent service, great comms keeping me informed about a minor delay in delivery. My 'go to' supplier for alcohol free wine!
22 juillet 2025
Absolutely superb personal service as…
Absolutely superb personal service as always. The team at Waterside Wines can never ever do enough to make your experience of buying fantastic wine such a pleasurable experience. Introduced us to so many lovely alcohol free wines. The best.
18 juillet 2025
Réponse de Waterside Wines
Thank you for your kind review. We value our customers very much and hope to be able to assist you again soon Darren
Regards
Waterside Wines Team
Answered a query very promptly before I…
Answered a query very promptly before I ordered the wine.
Wine delivered speedily and very well packaged.
Loved the le Clive prosecco!
14 juin 2025
Réponse de Waterside Wines
Thank you for your kind review , we are always available for any advise or help
Réponse de Waterside Wines
Thank you for your kind review Maria. Hope you enjoy your wines and look forward to hearing from you again soon
Réponse de Waterside Wines
Thank you for your kind review Simon. Excellent choice of wines that will be delivered on the date you requested
Andrew Niven
Director
Delivered to wrong address
Delivered to wrong address.
However, once Waterside were aware of this they responded immediately, over the weekend, to discover what had gone wrong and to apologise.
Their real concern, and speedy response is appreciated at a time when many companies behave badly.
18 mai 2025
Réponse de Waterside Wines
Hi David
We have now spoken via e mail and evidently the courier delivered next door . You were happy with our prompt response and very kindly upgraded your one star review but on the google platform and not trust pilot.
We value our trust pilot reviews and have had very few below 4 or 5 stars. We would very much appreciate your reappraisal on this platform as you were happy with your wines , packaging and everything else regarding our service and company.
This would really be much appreciated and we hope to supply you again in the future
Andrew Niven
Director
Réponse de Waterside Wines
Thank you for your kind review. We hope you will order through us again in the future
Réponse de Waterside Wines
Thank you for your kind review ann . We hope you will order with us again soon
Your carriage charge is exorbitant &…
Your carriage charge is exorbitant & you have not unsubscribed me as requested
6 mars 2025
Réponse de Waterside Wines
Good Afternoon Tim
You requested to be unsubscribed from our newsletter which happens automatically and we have checked and can confirm that has happened.
We already subsidise the shipping costs which sadly these days is an expensive business with all the courier companies putting up their costs along with most things sadly these days.
You could have received 12 bottles as per your original order for almost the same shipping cost but chose if you remember to stick with 6 bottles.
We have only ever received a one star rating once before which turned out to be a false rating so we are obviously disappointed especially as it has nothing to do with our wines but rather a logistics situation which is beyond our control.
We hope you enjoy your wines
Andrew Niven
Director
Réponse de Waterside Wines
Thank you for your kind review . We hope you enjoy your wines
Highly recommend
Great wines and personal service; won’t buy my alcohol free wines anywhere else
21 février 2025
Réponse de Waterside Wines
Many thanks for your kind review
Excellent
Excellent service, excellent wine. The Farfalle Pinot Grigio is really worth trying. Nice to talk to, good company that think about the customer
12 février 2025
Avis spontané
Réponse de Waterside Wines
Thank you for your kind review and thrilled that you are enjoying your wines
Réponse de Waterside Wines
Thank you for your kind review and glad you love the wine and great pricing
Excellent wine and prompt delivery well…
Excellent wine and prompt delivery well packaged. First class.
14 janvier 2025
Réponse de Waterside Wines
Thank you for your kind review John, hope to hear from you again soon.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.