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Waxman Ceramics Avis 

48
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Wouldn’t buy my tiles from anywhere else, the quality and variety of products speak for themselves but the service is what keeps me coming back. Rich and the team are super friendly and have been a g... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Amazing customer service . We was overwhelmed with the most beautiful collection of tiles but the staff helped us decide and our bathrooms are now 5 star quality. Can’t thankyou enough from coming i... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Aimee was very helpful. Order arrived to Northern Ireland well packaged.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent company to deal with. The showroom is very impressive. They have a fantastic selection of high-quality tiles at competitive prices, and the customer service was outstanding from start to fin... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de carrelage
  2. Rénovateur de salle de bains
  3. Magasin d'articles de salle de bains
  4. Grossiste en céramiques
  5. Magasin de revêtements de sol
  6. Prestataire de réaménagement de cuisine

Écrit par l'entreprise

Waxman Ceramics is a family-run tile supplier with over 40 years of experience in the tile industry, now in its third generation. Based in West Yorkshire, we are one of the UK's leading suppliers of ceramic tiles, porcelain tiles, wall tiles and floor tiles, serving trade, retail, and commercial customers across the country. Through long-standing relationships with some of the world's most reputable tile manufacturers, we offer an extensive range of ceramic and porcelain tiles for bathrooms, kitchens, floors and walls. Explore our collection of high-quality tiles online or in-store, and discover why UK homeowners, designers, and trade professionals trust Waxman Ceramics for exceptional service, unbeatable choice, and decades of industry expertise.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

48 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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4,8

Tous les avis

(48)

41 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent customer service

Excellent customer service, will return for my next project

21 juillet 2026
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Réponse de Waxman Ceramics

So pleased to hear this, Samantha! Thank you for taking the time to share.

Noté 5 sur 5 étoiles

Samples sent speedly

6 juillet 2026
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Réponse de Waxman Ceramics

Thanks so much, Rebecca! We're glad the samples reached you speedily - hopefully that made choosing the right tile a bit easier. Really appreciate your review.

Noté 5 sur 5 étoiles

Very helpful in helping me

Very helpful in helping me decide what colour tile trim and grout to choose for my tiles in the washroom they were spot on thank you

14 juillet 2026
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Réponse de Waxman Ceramics

Thank you for the kind words! Our team works hard to make sure every customer has a great experience, so this really means a lot. We're so glad we could help.

Noté 5 sur 5 étoiles

Beautiful tiles

Beautiful tiles. I requested 4 samples and they arrived within about three days. Good communication and fabulous quality of products

14 juillet 2026
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Réponse de Waxman Ceramics

Thank you so much for the fantastic review! We're thrilled you're happy with your samples. Hope your project goes well!

Noté 5 sur 5 étoiles

Delivered on time

Delivered on time, beautiful mosaics and revised option for delivery led to a refund made in the same week. This is my first review this year the service was that good.

13 juillet 2026
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Réponse de Waxman Ceramics

We really appreciate the kind words, Edwin! Getting your order to you quickly and safely is exactly what we aim for, so it's great to hear it made a difference. Thanks again for choosing Waxman Ceramics.

Noté 5 sur 5 étoiles

Excellent

Excellent customer service on the phone, friendly & efficient. Very fast delivery of samples. Great quality product.

10 juillet 2026
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Réponse de Waxman Ceramics

Thank you for your positive feedback! We're delighted to hear you had a great experience with us, and we look forward to serving you again in the future.

Noté 5 sur 5 étoiles
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Réponse de Waxman Ceramics

Thank you for your review! We're so pleased you love your purchase. We appreciate you mentioning the delivery charge - it's something we regularly review to make sure we're offering the best value alongside safe, careful delivery. Thanks again for your feedback!

Noté 5 sur 5 étoiles

The only tile store you need!

Wouldn’t buy my tiles from anywhere else, the quality and variety of products speak for themselves but the service is what keeps me coming back. Rich and the team are super friendly and have been a great help throughout.
The displays in store provide great inspiration with everything finished to a very high standard, can’t recommend Waxman enough!

13 juillet 2026
Avis spontané
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Réponse de Waxman Ceramics

Thank you for coming back to us again and for the lovely review! Customers like you are why we love what we do. See you next time!

Noté 5 sur 5 étoiles

Absolutely first class in service and…

Absolutely first class in service and quality I’ve dealt with this company for many years even though my properties are in Manchester the travel over to the factory to get the expertise advice of Richard and a coffee is absolutely key to finish a renovation or just simply update on a budget utilising the clearance warehouse …..the quality is outstanding 👌

6 juillet 2026
Avis spontané
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Réponse de Waxman Ceramics

Thank you, Julie! We always aim to offer great quality without the big price tag, so it's fantastic to hear that came through. Really appreciate the review.

Noté 5 sur 5 étoiles

Would recommend

Very happy with my order, the quality is great and they look even better now they’re fitted, I would definitely recommend. The staff are really helpful too, thank you!

4 avril 2026
Avis spontané
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Réponse de Waxman Ceramics

Thank you for the nice words, Jodie! So happy to hear this - we appreciate you taking the time to leave a review.

Noté 5 sur 5 étoiles

Amazing customer service

Amazing customer service . We was overwhelmed with the most beautiful collection of tiles but the staff helped us decide and our bathrooms are now 5 star quality. Can’t thankyou enough from coming into the showroom to the delivery . We will be recommending you and look forward to seeing you for the next renovations .

Hannah Madden

1 juin 2026
Avis spontané
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Réponse de Waxman Ceramics

Thank you for your positive feedback, Hannah. We're delighted to hear you had a great experience with us and our team, and we look forward to serving you again in the future.

Noté 5 sur 5 étoiles

Excellent company to deal with

Excellent company to deal with. The showroom is very impressive. They have a fantastic selection of high-quality tiles at competitive prices, and the customer service was outstanding from start to finish. Shout out to Richard! The team were knowledgeable, helpful, and made it easy to find exactly what I needed. They held my tiles for when I was ready, and then planned a delivery in for when was convenient for me. I would definitely highly recommend Waxman’s. Thanks to the whole team! ⭐️

3 juin 2026
Avis spontané
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Réponse de Waxman Ceramics

Thank you for taking the time to mention this, Chelsea. We'll be sure to pass your kind words on to the team. It's feedback like this that keeps us motivated!

Noté 5 sur 5 étoiles

Always a speedy

Always a speedy, friendly response. great business!!

17 juin 2026
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Réponse de Waxman Ceramics

Thank you so much, Michael! Friendly, helpful service is something we really pride ourselves on, so it's wonderful to hear that's the experience you had. We'll be sure to share this with the team.

Noté 5 sur 5 étoiles

Lovely staff/tiles

Everyone was so lovely and helpful. Purchased some beautiful tiles for a great price. Cannot recommend enough. Thank-you!

4 juillet 2026
Avis spontané
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Réponse de Waxman Ceramics

Thank you for your positive feedback, Susie! So glad you're happy with your new tiles.

Noté 5 sur 5 étoiles

Happy customer 🙂

I have visited and purchased numerous times here and the staff, all of them, have never been anything but super helpful and friendly.
Cannot recommend them highly enough.

The range of tiles is great with good size samples and displays.

The clearance area can be a treasure trove at bargain prices too.

29 juin 2026
Avis spontané
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Réponse de Waxman Ceramics

Thank you, Vicky! So glad the service was helpful and friendly - that's what we're always going for. Really appreciate the review!

Noté 4 sur 5 étoiles

Aimee was very helpful

Aimee was very helpful. Order arrived to Northern Ireland well packaged.

22 juin 2026
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Réponse de Waxman Ceramics

Thank you so much for the review! We're delighted to hear Aimee was so helpful - we'll be sure to pass your kind words on to her. Thanks again for choosing Waxman Ceramics!

Noté 5 sur 5 étoiles

Absolutely amazing service and…

Absolutely amazing service and products! They have amazing stock from high end to affordable! Each member of staff is so helpful and friendly you know you’re buying from a good place! I cannot recommend them enough I’ve used them multiple times now and recommend them to friends and family!

26 juin 2026
Avis spontané
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Réponse de Waxman Ceramics

Thank you, Harriet! Great selection of tiles and a friendly experience are exactly what we aim for, so we're delighted to hear we hit the mark on both. We appreciate you taking the time to leave this review.

Noté 5 sur 5 étoiles

At last a company that listens to trustpilot great experience

I received a email from Waxman after my first review and they had refunded my £19.00 delivery charge without me prompting them. They explained what had gone wrong with my delivery, apologized and as I say refunded my delivery charges. In the end a great experience

18 juin 2026
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Réponse de Waxman Ceramics

Thanks so much for this, Andy! We always try to get back to customers as quickly as possible and sort any issues that may arise, so it's great to know that made a difference. Glad we could help.

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