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Lisez les avis des autres

Noté 5 sur 5 étoiles

Fantastic product. Been using them for at least a couple of years. Never a problem, toilet rolls are excellent quality and simply fabulous all round. They also last a lot longer than supermarket bough... Voir plus

Noté 5 sur 5 étoiles

I am very impressed with this firm’s toilet paper. It is softer and smoother than Andrex and also than my usual tissues. I prefer it for blowing my nose with if I have a cold. It is also strong.... Voir plus

Noté 5 sur 5 étoiles

Love their ethics, and animal wraps, my only problem is as I live on my own it takes me a while to get through a box! Works out a good price though and I don't have to load up the shopping bags with... Voir plus

Noté 5 sur 5 étoiles

I ordered some kitchen rolls and washing sheets. Unfortunately the washing sheets went missing from the delivery during transit. The staff at Bazoo were both understanding and efficient with replacing... Voir plus

À propos de l'entreprise

  1. Magasin d'articles de salle de bains

Écrit par l'entreprise

The UK’s most sustainable household products, made with the planet in mind. Our bathroom and cleaning range has expanded quickly as our customers enjoy our high quality products which help reduce plastic and safeguard our planet. We are a small UK based company and help protect 100 m2 of endangered habitat for every box sold. Thank you for your support!


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

690 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 83 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Love their ethics

Love their ethics, and animal wraps, my only problem is as I live on my own it takes me a while to get through a box! Works out a good price though and I don't have to load up the shopping bags with loo rolls etc.

19 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Fantastic product

Fantastic product. Been using them for at least a couple of years. Never a problem, toilet rolls are excellent quality and simply fabulous all round. They also last a lot longer than supermarket bought products and therefore a great saving not just for the environment but also my purse.

18 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Fantastic company

Fantastic company - great products. Your personal account is really easy to navigate on the website, which makes ordering, postponing orders and skipping orders so easy.

16 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Excellent toilet paper and kitchen paper

I am very impressed with this firm’s toilet paper. It is softer and smoother than Andrex and also than my usual tissues. I prefer it for blowing my nose with if I have a cold. It is also strong.

I am very happy that producing this toilet paper causes less CO2 emissions than producing ordinary toilet paper, and also puts no fertiliser into the water table.

The price is very reasonable at 25p per 100 sheets.

The kitchen paper is also strong and smooth.

15 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Great quality

Great quality, good customer service and very reasonable.
It’s also nice having it delivered, and on time with the ability to adjust frequency, should you need.

15 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

I ordered some kitchen rolls and…

I ordered some kitchen rolls and washing sheets. Unfortunately the washing sheets went missing from the delivery during transit. The staff at Bazoo were both understanding and efficient with replacing the lost items. A great company to deal with with great products.

5 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Missing item

Bazoo sent an item to me twice but did not recieve the item on both occasions.On the 3rd try they sent the item by royal mail and tracked.Recieved my item today.

6 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Great products and customer service

I have been using Bazoo bamboo toilet paper for over 2 years, and they last a lot more than other options.
Their laundry sheets are also very efficient and I don't see myself going back to using other laundry products. Their customer service is very friendly, quick to respond and personalised.

6 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Good service,

Good service,, Very responsive and innovative products Iike sheets of laundry detergent.

6 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Great UK based company!

Bazoo are an excellent company to deal with. I don’t often sign up for subscriptions, as they can be difficult to adjust when circumstances change—but that’s not the case with Bazoo. They offer complete flexibility, allowing you to pause or delay your orders whenever needed, which I find incredibly useful.

It’s also reassuring to support a UK-based business that contributes to our economy and is mindful of the wider climate challenge—something Bazoo clearly takes seriously.

I would highly recommend giving them a try.

3 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

So disappointed

So disappointed. Although the website states that they use Royal Mail 48hr delivery, they don't, they use Evri. I emailed to let them know my tracking had not updated in 6 days & there's a bank holiday weekend coming up & asked if they could chase it up. Evri had already successfully delivered two other, separate items, from different websites (ordered after I placed this one) I was asked to wait until the following day & if they did not arrive, they'd look into it.
So, nothing... I emailed & submitted an online query. The only thing that changed is the tracking page for Evri, no longer recognises my postcode!
I'll be raising a dispute with my bank after the Easter holidays. Such a shame, I really hoped this would be a positive experience.

2 avril 2026
Avis spontané
Logo de Bazoo

Réponse : Bazoo

Thank you for your feedback, and we’re really sorry to hear about your experience.

To clarify, while we do aim to use other couriers where possible, we may also use alternative couriers such as Evri, depending on operational requirements. We are always looking to improve, and we are already working to offer a wide range of couriers in the future.

In situations like this, when a parcel appears delayed or potentially lost, we do have a process we’re required to follow. Couriers often experience delays during peak periods such as Easter, and they ask us to allow a short timeframe before we can formally raise an investigation. This is why we initially asked you to wait until the following day — not to delay things, but to ensure we follow the correct procedure and give the parcel a chance to arrive.

That said, we never leave issues unresolved. If a parcel is confirmed lost or continues to show no movement, we always step in with a solution — whether that’s a replacement or alternative delivery option.

We’ve since responded to your latest query and arranged for a replacement to be sent as quickly as possible, including using a faster next-day delivery service to avoid any further inconvenience, as that is who we are as a business - we always aim to solve all problems for our beloved customers.

We’re here to make sure this is resolved for you.

Noté 5 sur 5 étoiles

Love the packaging, great delivery

Very nice product love the packaging I'm glad it is a sustainable product and hopefully helping the planet. Good delivery to the channel islands and if any problems can always contact customer service and a real person replies.

1 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Great quality products and excellent customer service

Great quality products consistently with each subscription and the communication and customer service is excellent with quick response times and support available for any queries. Would definitely recommend to others and have expanded the types of products as new ones come on line.

27 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Great product and ethics

Great product and ethics. Loo rolls are super good quality. We have tried 'who gives a crap' but Bazoo came out the winners for product quality.

22 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

The best ever!

The best, hands down, toilet paper I've ever had the absolute pleasure of using! Way better than those other brands, even the bamboo ones. Love it.

20 mars 2026
Avis spontané

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