Riley Avis 833

TrustScore 4.5 sur 5

4,6

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Riley products have been amazing for me, I always struggled with getting reactions to period products but Riley is 100% cotton so I don’t get a reaction and also I can now use a period product that wo... Voir plus

Noté 2 sur 5 étoiles

I’ve ordered from Riley previously and had been very happy with the product but the latest version of the sanitary towels are poorly constructed, the internal absorbent layer is lumpy and in mounds wi... Voir plus

Noté 5 sur 5 étoiles

I find Riley products really good, they are not irritating my skin like other brands. I've been using them for a few months now & couldn't be happier. Delivery is fast as well. I would highly recommen... Voir plus

Noté 5 sur 5 étoiles

I was really quite surprised how different using Riley pads would be to the ones I've been using previously. A lot more comfortable, non-irritating and much less odour. They don't feel as dry when a... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Boutique d'articles de toilette

À propos de Riley

Écrit par l'entreprise

Sustainable period products delivered straight to your door when you need them. Our products contain ZERO bleach, toxins or other harmful chemicals and are made with 100% certified organic cotton.

Customise the perfect period subscription box to suit your flow. Subscribe for a healthier period today.

€1 from every box is donated to fighting period poverty. Click here to find out more. GET STARTED HOW IT WORKS Riley

Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

833 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 60 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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Noté 2 sur 5 étoiles

I’ve ordered from Riley previously and…

I’ve ordered from Riley previously and had been very happy with the product but the latest version of the sanitary towels are poorly constructed, the internal absorbent layer is lumpy and in mounds within the pads and the outter leaf is closed with what seems to be glue dots. I’m surprised and disappointed

11 mars 2026
Noté 5 sur 5 étoiles

Riley products have been amazing for…

Riley products have been amazing for me, I always struggled with getting reactions to period products but Riley is 100% cotton so I don’t get a reaction and also I can now use a period product that won’t mess with my hormones!! I have the subscription every 3 months and it’s so handy because you can change it at any time too! Also the packaging is so fab!

15 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

I find Riley products really good

I find Riley products really good, they are not irritating my skin like other brands. I've been using them for a few months now & couldn't be happier. Delivery is fast as well. I would highly recommend.

1 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Riley

Such amazing products. High quality. Fairly priced. Love the subscription idea - allows peace of mind knowing the items will be delivered every 3 or 6 months. Would 100% recommend to everyone! Best menstrual products I have ever tried.

26 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Safe and Handy

Order arrived quickly. The pads are soo comfortable with absolutely no irritation, nor leaking. Love they're packed individually for days out.

2 juin 2026
Avis spontané
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Réponse de Riley

Hi Fiona,

Music to our ears that you find our products so comfy. Thank you so much for sharing!

Lauren
Team Riley x

Noté 5 sur 5 étoiles

I love Riley

I love Riley! I never have to worry about having a supply of pads and I love the sustainability element of the company.

9 décembre 2025
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Réponse de Riley

Hi Rebecca,

Thanks a million for sharing such lovely feedback. We love to support our customers with the ease of a subscription model! Enjoy the products

Lauren
Team Riley x

Noté 5 sur 5 étoiles

My teenage daughters find them really good.

I bought these products for my teenage daughters. They find them great and I’m happy that they are using safe products. Thank you.

26 avril 2026
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Réponse de Riley

We love to hear that you are supporting your girls with our products Fidelma! They are lucky to have you looking out for them.

Lauren
Team Riley x

Noté 1 sur 5 étoiles

Overhyped, Too expensive and not the only 100% cotton brand out there.

Very basic period products work just fine but quadruple the price to other period “non Toxic brand” such as Natracare which has been around longer since the 1980s founded by women. I think period products should be more affordable and not turns into a money hungry profiteering scheme with heavy marketing. 8 euro for a box a pads + shipping? 6.50 for tampons? It’s not cheap and it’s a hyped brand. Won’t be buying again found other 100% cotton brand that’s more affordable, less branding BS.

23 avril 2026
Avis spontané
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Réponse de Riley

Hi,

Thank you for giving Riley a try and for sharing your honest feedback.

We absolutely agree that period care should be accessible, and we know that affordability plays a huge role in the choices people make. We're genuinely glad there are more organic and natural options on the market than ever before, that's a win for everyone.

We did want to share a little context on what goes into our pricing:
Riley uses 100% organic cotton in both the topsheet and the core of our pads. Some brands use organic cotton on the topsheet only, with a conventional or alternative core, which can bring costs down but does mean the materials in closest contact with your body throughout your cycle aren't fully organic.

We believe full organic cotton construction is worth it, but we completely understand it's not the right fit for every budget, and we respect that.

We're grateful you gave us a chance and appreciate you taking the time to share your thoughts. If you ever want to chat more about what goes into our products, we're always happy to talk, just give us an email at hello@weareriley.com

Lauren
Team Riley x

Noté 1 sur 5 étoiles

Abysmal communication - avoid

I placed an order nearly a month ago now but have not received anything from Riley other than their newsletter. No info re delivery, tracking etc has been sent beyond the initial order confirmation. I've followed up with hello@riley three times to enquire as to the status and haven't received a response. I then resorted to writing a comment on their instagram as they seem to be very active on that platform. They interacted with comments etc made on their page after I left my comment but have not acknowledged mine. Bizarre. I can't comment on the quality of the product but wouldn't recommend due to their abysmal customer service.

29 mai 2026
Avis spontané
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Réponse de Riley

Hi,

Thank you for taking the time to share your feedback. We're so sorry for the frustration and disappointment caused by this experience.

This is not the level of service we strive to provide, and we completely understand your concerns. We're grateful that we were able to connect with you directly, discuss what happened, and reach a resolution.

We appreciate your honest feedback, as it helps us identify where we need to do better and improve the experience for all of our customers.

Wishing you all the best,

Lauren
Riley Team x

Noté 5 sur 5 étoiles

Enlightened

I was really quite surprised how different using Riley pads would be to the ones I've been using previously. A lot more comfortable, non-irritating and much less odour.
They don't feel as dry when absorbing though so that is taking a bit of time to get used to; but the way I felt after my period is worth that slight discomfort.

25 avril 2026
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Réponse de Riley

Hi Edel,

Thank you so much for sharing this!

You're definitely not alone in feeling that way. Because our products are made from 100% cotton, they can feel a little different to the conventional products many of us have used for years, and that can take a bit of getting used to.

We're so happy to hear that the way you felt after your period made that adjustment worthwhile. That's exactly why we do what we do, and it means so much to hear feedback like this.

Thanks again for giving Riley a try.

Lauren
Team Riley x

Noté 5 sur 5 étoiles

Great products

Great products. Easy to use. Packaged really well. Delivery is quick.

17 avril 2026
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Réponse de Riley

Hi Orla,

Thank you so much for sharing such kind words. it truly means the world to us!

Lauren
Team Riley x

Noté 5 sur 5 étoiles

Great product, highly reccomend!

Ordered the Super size Tampons from Riley with the reusable applicator and honestly I'm so impressed!! They are great products, even for my heavy period they withstand it, which I had issues with that before. Really comfortable as well, I reccomend it to all my friends! 🤎

23 avril 2026
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Réponse de Riley

Hi Aleks,

We love to impress so this is music to our ears! So delighted to hear the products are holding up well and you find such comfort. Thank you for sharing.

Lauren
Team Riley x

Noté 5 sur 5 étoiles

Order for Work

Order for Work - the website was very easy to use and communication great. Order arrived quickly - staff happy - will use again :)

23 avril 2026
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Réponse de Riley

Hi Leonora,

This is music to our ears! Thank you so much for sharing such kind words.

Lauren
Team Riley x

Noté 3 sur 5 étoiles

Packing and applicator is flimsy

Packing and applicator is flimsy. I had so much hope for this product but I was disappointed. If you improve this I will definitely return as a customer

21 avril 2026
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Réponse de Riley

Hi Danielle,

Thank you so much for taking the time to share your feedback, and I’m really sorry to hear about your experience with the packaging and applicator.

We completely understand how disappointing that must have been, especially when you were hopeful about the product.

I’m going to reach out to you via email separately, as we’d really appreciate the opportunity to understand a little more about your experience and where things fell short. Feedback like this is incredibly valuable for us as we continue to improve.

Thank you again for being so open with us, we really appreciate it.

Lauren
Team Riley x

Noté 1 sur 5 étoiles

I did not receive any of my purchased…

I did not receive any of my purchased goods

21 avril 2026
Logo de Riley

Réponse de Riley

Hi Louise,

Thank you so much for taking the time to leave a review, and I’m really sorry again that you didn’t receive your order.

It was lovely chatting with you over email and getting a bit more detail so we could look into what may have happened with your delivery.

We really appreciate you bringing this to our attention, and we’re glad we were able to connect with you directly to help get it resolved. If there’s anything else you or your girls need, please don’t hesitate to reach out.

Lauren
Team Riley x

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