Web Exploride Avis 47

We worked with WEB EXPLORIDE on a custom software solution, and the experience was genuinely positive. Ralph explained technical things in a way that made sense and kept us updated at every stage. The final product works exactly as discussed, and any post-launch tweaks were handled quickly. It’s rare to find a team that balances technical skill with clear communication.

WEB EXPLORIDE helped us with both development and marketing, and the consistency across services was impressive. Every person we interacted with, from Cody to Mark, knew what they were doing. Deadlines were respected, feedback was taken seriously, and nothing felt rushed or careless. We’ll definitely continue working with them

What stood out the most about WEB EXPLORIDE wasn’t just the website quality, it was the support afterward. John was incredibly responsive whenever we needed updates or fixes. No long waiting times, no excuses. Just straightforward help. Our site has been running smoothly ever since.

After trying multiple agencies, Web Exploride was the first one that actually listened to our goals. Mark helped us revamp our social media strategy, and the difference was noticeable within week. Better engagement, better messaging, and content that actually reflects our brand. Communication was clear and honest throughout, no false promises!!

We hired WEB EXPLORIDE for a complete website redesign, and honestly, the process was way smoother than we expected. Cody was our main point of contact and stayed on top of everything, even small changes we requested last minute. The design feels modern, loads fast, and actually converts visitors into leads. It didn’t feel like we were dealing with a “vendor”, more like an in-house team.

Well back again

I’ll admit I have not been the best customer , I did stop answering my phone once requests were made and not fulfilled after reserving a poor product that was just templates and very unprofessionally put together. I will admit we did have some harsh words exchanged but it’s good to have all my requests in email and I will wrap this up at the end of the review.

Much like other have posted after my hosting expired Webexploride is trying to get me to pay for more hosting to transfer my domain.

Ironic how this comes about after multiple times asking for it while hosting was active .

Tonight I had a 1 hour conversation about how I’m there lowest paying customer and how they have done more then what I have paid for , ironic how he didn’t even have my invoice yet have it available to him when I asked him the details.

These guys are very unprofessional and beat around the bush always trying to make an extra bucks. If you are one of the company’s spending 250k a year with these guys I feel bad for you.

Yes I’m a small fish in the sea but 5k on a website in year one of my business should still deserve a full fulfillment of contract and not to be met with poor time lines and excuses , these guys have used my original review as a battening tool to constantly ask me to take it down but at the same time they said they don’t care that I’m making this one .

So ya I was a crappy customer when it got to the point I couldent trust them , at the start I was there top priority and now we are here

Small fish signing off .

Btw they may have my company name but I still have my company :)

Do not use this company. They are by far the most unprofessional company I have ever dealt with. I have been a witness throughout this engagement and have observed the communications and overall process.
Based on what I am witnessing, there are repeated missed deadlines, constant excuses, demands for additional money beyond what was originally agreed, and a failure to follow a signed contract. Control of the website domain is being withheld, and concerns are dismissed rather than addressed.
Communication is beyond frustrating — they talk over you, do not let you speak, and appear far more interested in hearing their own voice than resolving issues. I could go on, but they have already taken up enough of everyone’s time.

This company is a joke. First, they lied saying they were based in Toronto - they are not. They claim to be in California, but from the quality of the calls I have had with them (people coughing in the background, whispers to the caller, delays, fails, etc) I doubt it. Their whole social media is fake, if you do a simple search, you will understand. I wish I was more attentive to that, and less genuine, because all they did was take advantage of my kindness. On top of the that, let's talk about their attitude: entitled, unprofessional, disrespectful, greedy for money, almost looking like they were the client - not me. They will only treat you nicely when they have your money on their hands. If you complain or show you are unsatisfied with something, they will "kindly neglect your opinion" showing you all the reasons why your complaint isn't legit and, therefore, won't address it.
I could be here for hours mentioning point by point of how horrible this whole experience with Web Exploride has been, but I will save my words and simply end this review with the most absurd and illegal point of all: THEY ARE GATEKEEPING MY HOSTING SERVER AND DOMAIN FROM ME. Yes, I do not own my website hosting server nor domain. Mind you, they signed a contract that CLEARLY said the full ownership of my website should be transferred to me once completed - also, isn't that obvious? I hired their service, but the website of my company is MINE. (Yes, I got to the point where I had to write a contract, believing that would save me from being scammed - it did not). They won't transfer it to me, unless, guess what? I pay them more money.
At this point, I am not even interested in getting anything else from them - I just want to warn others as I wish someone has done with me.

I had the absolute pleasure of working with Clifford & Jonathan and the team at Web Exploride, and I couldn’t be happier with the results. From day one, they understood my vision and went above and beyond to bring it to life. They developed a website that perfectly reflects my brand’s identity. Additionally, they assisted with branding strategy, ensuring every detail was consistent and impactful. What really stood out was their clear communication, creativity, and attention to detail. The process was smooth, collaborative, and genuinely enjoyable. They listened to my ideas, offered expert guidance, and delivered everything on time without compromising quality.

Working with Web Exploride on making my website ADA compliant has been an incredible experience. Accessibility is very important for my business, and Jonathan Clarke and his team took the time to explain every step of the process in simple terms, ensuring I understood how the changes would benefit all of my visitors. They conducted a thorough audit, identified accessibility gaps, and implemented solutions that aligned with WCAG standards, from text readability and color contrast adjustments to keyboard navigation and screen reader compatibility. Not only does my website now meet ADA guidelines, but it’s also more user-friendly for everyone. I would highly recommend Web Exploride to others who want to achieve full accessibility compliance without sacrificing design or performance.

from start to finish. Their consultant was not only professional and knowledgeable but also genuinely interested in helping me grow my business online. During our website development project, they brought fresh ideas and thoughtful recommendations to the table, including layout improvements, ADA compliance implementation, and engaging features tailored to my industry. The collaboration felt more like a partnership than just a service. I also opted for their digital marketing package, and it turned out to be a game-changer. They helped me set up a clear SEO strategy, improved my website's performance, and assisted with marketing content that aligned with my goals. The creativity and dedication from the entire Web Exploride team made this project both successful and enjoyable. I’d gladly work with them again and recommend them to anyone looking for a serious, professional web and marketing partner.

I hired Web-Exploride to create a professional website for my real estate business, and from the very beginning, the experience was exceptional. Cody from their team was my main point of contact. He was incredibly responsive, took the time to truly understand my vision, and ensured that all my requirements were carefully considered. The website they delivered not only had a clean, modern design but also included full ADA compliance, which was very important for accessibility and inclusivity.

What impressed me even more was their post-launchsupport. Cody and the team didn't just stop at development, they helped me with digital marketing services as well. From SEO to Social Media strategy, they guided me in building an online presence that started bringing in results. I'm extremely satisfied with the work, the communication, and the overall professionalism. A big thank you to Cody and the WebExploride team. Highly Recommend!

Son excelentes profesionales cuidan cada detalle del sitio . Los recomiendo al 100 %. Y seguiré trabajando con ustedes. Muchas gracias!!!!

Working with Webexploride was an absolute pleasure from start to finish. They not only delivered a beautifully designed, responsive website, but truly listened to what I needed and brought my vision to life with precision and creativity.

What impressed me the most was their professionalism, attention to detail, and ability to translate vague ideas into a clean, functional, and visually stunning site. Communication was clear and timely at every step, and deadlines were not just met—they were often exceeded. They even went the extra mile by suggesting features and optimizations I hadn’t thought of, which made the final product even better than I imagined.

If you're looking for someone who combines technical skill with an intuitive understanding of branding and user experience, I couldn't recommend Webexploride more highly. I’ve already received glowing feedback from my clients and visitors!

I reached out to Web Exploride for a logo design and worked with Kevin throughout the process. He really took the time to understand what I wanted, even when I wasn’t sure myself. The end result was clean, memorable, and fit my brand perfectly.

Web Exploride and Ralph did an amazing job on our website. clean, fast, and exactly what we needed. Super easy to work with and delivered ahead of schedule. Highly recommend!

I had the pleasure of working with Web Exploride for our company's website redesign. Jonathan Clarke led the project with exceptional skill, ensuring every aspect met our requirements. His ability to translate our ideas into a functional and pleasing website was impressive. The support team was always available to address our concerns promptly. I highly recommend their services to anyone seeking top-notch web development.

I strongly recommend Web Exploride's marketing services to any business seeking to enhance their digital presence. Cody's professionalism and proficiency have made a significant impact on our operations, and I look forward to hiring them on future projects.

I worked with Web Exploride for my video editing needs, and Alex Wilson was my main contact. He was friendly, professional, and always quick to respond. The videos turned out exactly how I wanted clean, sharp, and delivered on time. I highly recommend Web Exploride if you're looking for quality video editing service.

Web Exploride's response: This is their first response of communication with making things right, by writing a bad review on our business profile.

Unprofessional and unethical behavior.

We worked with EBB for several months, providing them with marketing services, including numerous revisions as requested. Once the project reached the final stage after a lot of time and effort on our part, they suddenly demanded a refund, which they were not eligible for under the terms.

When we professionally informed them of this, they retaliated by posting false negative reviews from multiple accounts in an attempt to defame our business. This is not how professional collaborations should work.

WE CAUTION ANY SERVICE PROVIDERS CONSIDERING WORKING WITH THEM, PROTECT YOUR TIME, ENERGY, AND REPUTATION.