Webuycycle Avis 

Just sold my bike - great service, prompt, friendly and helpful. Gave me a very fair price and kept me fully informed throughout. The recommended couriers were also great. All round a very positive experience and would definitely recommend.

I’ve purchased 2 bikes from WeBuyCycle and on both occasions collected from them. The team are second to none. Incredibly helpful and knowledgeable. I would highly recommend them and their stock represents excellent value for money.

I sold two of my bikes to We Buy Cycle.
The process was really simple and within 24 hours I had a purchase valuation on both bikes.
The value for both bikes was totally realistic and took all the hassle out of advertising and having to answer endless emails.
Once I had accepted the offers I organised an appointment to drop them off at their depot and the sale was done.
At all times I had great communication and will definitely use them again.
Great service all round.

NT

It was a simple as filling in the required form online and submitting it for a quote. Quote came in within a couple of hours and I found it to be a fair price. The quote was valid for 2 weeks which gave me plenty of time to box my bike up and post it off to them.
Once they received my bike they let me know by email and then they carried out an inspection of the bike checking it over for any damage that might not be seen in the pictures I sent them.
Once both parties were satisfied the money was transferred into my bank account straightaway.
All in all it was a fantastic experience and I would highly recommend these guys to sell your bike with.

Ok, so I wanted to treat myself and came across my dream bike (Cannondale Scalpel) on the Webuycycle website (after noting on the ebay listing that the price was cheaper there). A dropped a cheeky wee request and Paul was quick to reply and indulge me. Swift, polite and personal comms are underrated these days and so to feel like I was actually of interest to them made a big difference (and not just because of the money). All questions answered I bought the bike and they were supportive in arranging an appropriate delivery date and, when it arrived (always a worrying point), it was so well packed and protected. Having ridden it now I can only give them a top rating on everything, from the description and photos in the listing, to the comms and the delivery and the bike itself. No faults at all for me. Just have to get fit and do the bike justice.

Second time I’ve used Webuycycle ,
as with the first time, they gave the best quote, a fast and efficient service.

Fantastic experience. Bought a bike that was exactly what I needed and a good price. Sold a bike that wasn’t quite what I needed and got a good price. Quick communication, speedy delivery and payment made within hours of delivering my bike. Couldn’t be better

Is this unicorn of the bike industry?
Great service, excellent prices and an amazing attitude to customer service.
Darren went above and beyond preparing my new bike and with absolute zero hassle or stress from Johno and the sales team . A shop ran by a great group of lads. 100% recommended and will definitely use again.

I highly recommend Webuycycle.co.uk.
Darren and the team made the process of selling my 2 bikes super easy.
After completing the online form I received the best offers within 24 hours, easily beating PX quotes from the likes of Sigma and other similar companies.
Dropped the bikes off the following day and after a quick inspection the funds were transferred whilst I was on site. No dealing with random calls, messages and the usual annoying experiences with selling privately.

Great experience from start to finish!

What a great experience start to finish. I sent the necessary information and photos etc. Had a reply within the day and a very reasonable offer. I decided to drop my bike off at their premises as it wasn't too far. Quick inspection from one of the mechanics and they transferred the money there and then, the same figure as quoted by email. Really friendly staff. Can't fault a thing. Best of luck with your business.

3rd time selling a bike. Have always offered excellent prices. Process of selling a bike is efficient. Customer service and communication very good. Would highly recommend.

This is the second time I have sold a bike to Webuycycle, both times the team have been incredibly helpful and as soon as they have received the bike they have checked it over and then made the payment immediately, a very efficient speedy service and a very good price

First class service from bike valuation, selling, transport and payment. The team guided me through all stages if selling with seamless execution. Always available for support making the entire process stress free. Will definitely use the team again. Very happy with all outcomes.

Bikes are exactly as described on the website and sent out properly packaged very quickly. Take confidence in this group.

Unbelievable fast service! The bike was exactly as promised. Very very happy with the service I received I highly recommend, looking forward to any future business. 👍

I had a really positive experience with Webuycycle. Website was good, so ordering was easy. Bike arrived quickly and was exactly what I was expecting. I couldn't fault them at all. Paul was a great help to me, he responded quickly to my emails and kindly supplied me with some extra paperwork I asked for, even though he didn't have to. I would definitely buy from them again.

Webuycycle offer superb bikes at attractive prices.
Super responsive, no question to difficult to answer. Transaction seamless. Bike arrived as described and superbly well packaged. Wouldn't hesitate to deal with them again.

The seat stem was stuck in the frame of the new Raleigh Motus Grand Tour I bought from WebuyCycle when I unboxed it.

It's a very unusual issue on a new bicycle, and I am glad I took pictures of the bike while unboxing.

Unfortunately, neither I nor a local bike shop could free the seat stem from the frame. The bike shop's vigorous efforts annoyingly resulted in body paint damage.

Despite the paint damage, WeBuyCycle still offered to collect the bike and a full refund.

I was keen to keep the bike as long as it could be fixed and remain under warranty, so we then agreed that I would bring the bike to their workshop for them to fix it.

Sorting the problem involved disassembling the drivetrain to allow access to hammer the stuck stem out from the bottom - not a cheap job at a London bike shop.

I am now very happy because:

1) WeBuyCycle contributed to my train ticket to bring the bike to them (Instead of paying a courier to collect the bike)
2) They ferried me and the bike from the local train station to their workshop and back.
3) They managed to fix the bike while I waited so I could take it back to London on the same day.
4) The bike was repaired free of charge and with a warranty intact.

Life does not always go according to plan, but when things go wrong, it's great to deal with a customer-focused team like WeBuyCycle!

Rubbish. Went through the whole process on the website, got bike out, took pictures, found out all the specs and frame reference number only for them to come back and say they won’t make an offer as the bike isn’t electric. Absolutely ridiculous reason. If that’s all they accept just put that in the website and stop wasting people's time

From their reply below I have obviously touched a nerve as getting personal is not the right way to handle complaints and it also defamatory

Can't praise these guys highly enough. Fantastic range of well loved quality second hand bikes. All fully serviced and clean. Just did a deal with two bikes that look like they've hardly been used and were as cheap as the beat up rubbish on certain auction sites.
Definitely worth the drive up there.
Thanks Paul and the guys