wed2b - Liverpool Avis 

Loved the dress I purchased but the overall experience wasn’t something I thought it would be. We was there for around 2 hours and wasn’t officered a drink of water etc. when purchasing the dress we didn’t receive any Prosecco or anything for the happy moment. When I have heard about other people experiences else where it was intimate and really special. I didn’t have that experience but the staff was lovely.

So I attendee the Liverpool store with a bride and found the experience appalling. Firstly there was a young assistant who was obviously a little nervous and new, who if left alone to do the job would have been great. However, there was another lady with her who I assume was the manager (short dark bobbed hair). On arrival we looked at the dresses hanging up and were told to sit down, we weren't allowed to do that. Our bride showed a picture of a dress she liked and the staff picked dresses. She didn't even get the option to look and pick herself! She tried 4 on and on the last one which she really liked, was asked "is this your dress?" her response, baring in mind, this was the first even time she'd done this, said " I think so", to which an abrupt assistant (again assuming this was the manager) said " no we need a definite yes!" Sorry what?? No you didn't. No budget was asked and no prices of the dresses were given prior to trying. Our bride wanted to speak to her dad , and was asked " are you going to phone him now then?" wow pushy or what. For a first experience for this bride, I can only say it's put her off doing it again. Spoilt her experience of finding that perfect dress. If you want to be bullied in to a dress then go here.

I've only given a 2 in respect of the young girl otherwise it would have been the lowest!

Loved the experience!
I had such a fab experience at the Liverpool store. Abby was amazing at picking the dresses right for me. I ended up picking a dress that I wasn't expecting. I am so happy with my dress, can't wait to wear it!

Lovely, friendly staff who go out of their way to help you and make you feel great. Thank you for a fantastic experience.

Lovely friendly staff, beautiful dresses, made me feel super comfortable and left with my dream dress

I had to chase up when the dresses were ready for collection and when I did they said they had sent an email which I had not received not even in my junk email.
The next day I had a call from the store reminding me the dresses were ready for collection but this was the first time they called and I had spoken to them the impervious day by me contacting customer services.
I understand mistakes can happen but I felt the pressure after that call and didn’t realise I would have to pay extra for the dress bags and hangers.

I honestly had an incredible time at Wed2b Liverpool! I was with Julie and she was so kind a patient with me! I left with my dress, veil, and all my accessories and could not be happier 🤍 I would recommend wed2b to anyone, and Julie is amazing 🤍 thanks so much again 🤍

Waited just over an hour which was fine but a couple of the staff were quiet rude,A bridesmaids party who arrived after myself and my friends were taken through and seen to before us, Not the experience I was expecting but did manage to pick a beautiful dress.

Very helpful, friendly and patient.

Staff very helpful and made me feel very comfortable

The staff were just lovely and super honest which made me feel comfortable with them helping me decide on THE dream dress!! They listened to what I wanted and gave me a variety of options to try on. It was a beautiful day!! However, I went on a day that was very quiet as I was the only one in the shop. After about 4 dresses, they said if it was busier they would be asking me to leave by now, but because no one was there I could stay and try on more. So I would definitely recommend going around the time of year I did in the morning.

I had a great trying on experience but wasn’t very happy with the wait didn’t get offered a drink or anything me and my party waited 3 hours with no drink or food. Then are the end I never got told about the “I said yes to the dress” photo opportunity which I’m very very upset with.

Amazing dresses and quality such good prices and service
Very helpful and friendly

We first went to try Bridal dresses on on January this year and we were welcomed and treated amazing. It was infact one of the nicest and cleanest shop i witnessed throught my bridal gown experience. Sadly i didnt get my bridal dresses from Wed2Be but i did return in July with my bridemaids an we got the perfect dresses.
The young girl was very helpful and friendly and we got all what we wanted and her advice really helped us choose.

I also went on to order matching ties and a flower girls dress of he website.

I was very nervous going into wed2b as it was my first wedding dress shopping experience. We were welcomed in and seen to pretty quickly. Abby was there to help me through chosing my dress. She made me feel so relaxed and at ease and you could tell she had plenty of experience as I said yes to the dress after only trying on a few. I fell in love with my dress and had to get it there and then. I can't thank the ladies enough for helping me through the whole experience. I'll be recommending this place to all, thank you!

I am not a traditional person and don't wear dresses or skirts often, so looking for a wedding dress was a daunting.

Wed2b really helped me, The attendant Julie listened to what I liked and didn't try to hard sell me on anything. Asked me what I felt like in each dress before showing my bridal party, really paid attention to how I felt. I didn't feel rushed made it seem like they had all the time I needed to make a decision. Brilliant customer service and they knew exactly what to pick out when I explained what I liked, showing good knowledge and experience.

I found something I loved and they had advice about and contacts for local seamstresses for alterations. Just turned a very overwhelming experience a good one.

I was quite nervous about trying on wedding dresses. I’m in my late 50s, it’s my second marriage but I want to look like a bride and to wear a dress appropriate to my age, size and shape. I went with my Maid of Honour, we were greeted by Bev at the Liverpool branch who was really lovely and welcoming and made me feel at ease straight away. She then introduced us to Julie who took some details then helped me try on some dresses. I had seen a couple of dresses online and we started with those styles, Julie was fantastic she was so knowledgeable, helpful and kind and gently guided me towards trying on styles that I didn’t think would suit me but to my surprise they did. It was such a lovely relaxed experience with Julie bringing dresses and accessories for me to try, my Maid of Honour taking pictures and offering advice and Bev popping in and out seeing how we were getting on. I chose a beautiful dress which I am so happy with and can’t wait to wear on my wedding day.

Gorgeous items, delivered super quick