Do NOT order from this company!!
I wish I had thought to check for reviews before ordering a product from this company. My experience was exactly ans others have mentioned. Item was ordered in December, supposed to be made in Germany as per the description, and was supposed to be received within 12 business days. A month later the “tracking” said the item was in Canada but going the wrong direction and also listed it as being in “Summerside, Canada” which is sketchy at best. I emailed for updates and kept getting the run around with no answers or updates being provided. They refused to give a refund saying the item had already been shipped and to “trust my first choice”. I escalated to PayPal and all of a sudden I magically received a new tracking number with a totally different tracking website that said my item was being shipped from China.
Yes, I received the product but don’t waste your time ordering from this company. 12 day shipping turned into an over two month fiasco. I fully believe had I not been persistent and escalated the problem that I would have never received the item!!
