WelleCo Avis 

My credit card expired and I was asked to update it. I did this and their system created a second account which I noticed after a delivery of two packages. I asked for my account to be cancelled which they did after they acknowledge a second account had been created. I asked for a refund or a makeup in product. I have emailed three times and received no response. They are quick to take your money but not so keen to give it back, I would like the money I am owed returned.

I recently received an incorrect order, but I couldn’t be happier with how quickly and smoothly the issue was resolved. The team handled everything with genuine care and absolutely no hassle, which made the whole experience so easy.
This is a true example of how customer service should be. Thank you for turning a mistake into such a positive experience. I look forward to continuing as a loyal customer.

Do not touch this company.

If you make a subscription they only provide 30 MINUTES RENEWAL NOTICE, mine arrived at 7am. this is against any

A company should give significantly more than 30 minutes' notice on a subscription renewal, both for good customer practice and to comply with consumer protection regulations in the UK and other jurisdictions.
Under new UK laws (the Digital Markets, Competition and Consumers Act 2024), companies have specific legal obligations for consumer subscription contracts.
Legal Requirements
For consumer contracts in the UK, a 30-minute notice period is likely insufficient and considered an unfair practice by regulators like the Competition and Markets Authority (CMA).
Minimum Notice Period: The law requires reminder notices to be sent between 3 and 5 working days before the final cancellation date for most subscriptions.

Cooling-Off Period: Consumers are also granted a 14-day cooling-off period after a relevant renewal during which they can cancel for a full refund.

A bit expensive but very efficient service and delivery and the only healthy night time drink I have found with water that is really tasty. Initially stopped my subscription but gone back and bought 3 packs which makes it more affordable.

WellCo is a very reliable company selling amazing products. The treatment of my order was very effective. I have been using the Suer elexir for many years and it has clearly improved my health.

I want to cancel my subscription but cannot find a way to do this

Bought a sample sachet of the vanilla protein and so glad I did as it tastes so bad. Not pleasant at all and strange after taste. Also tried the elixir as a sample sachet, and this also doesn’t taste good at all. Can’t speak on long term effects but on taste alone it’s a no from me.

Products and customer service are great and always speedy delivery

Still haven’t received my delivery and it’s been months. So I switched the delivery to my London address so there’s a concierge there. Not sure how many times I’ve been charged, but have never received your protein product.

The best products however I don’t like the changes to the rewards scheme and I won’t sign up and pay for membership to be able to pay even more for products…you’re an online retailer or a health club…please pick a lane but don’t try and charge twice for the same thing. It’s really put me off shopping with you and as such I haven’t bought a single product since you changed your rewards scheme to a payments membership. I spent over £150 per month with you every month prior to this. Now I spend £0.
Please go back to rewards not extra membership fees it’s really off putting.

Love this product it has really helped at the time in my life thank you

Have tried many night hot chocolate but this one is really good. It's not overly sweet and helps me to relax. The only thing it is recommended to have it warm not with boiling water, which is tricky if you love a hot drink extra hot like me!

Bought the original, and have tried to drink it every day but it just tastes so bad, wish I'd tried a different flavour instead. Finished my month and don't think I'll buy again as it's expensive and a risk to try a new flavour if I won't like it again

Absoluter Scam! Man schließt ein Abo ab, kann es aber nirgendwo kündigen. Es kommen wieder neue Lieferungen, ohne dass man diese stoppen könnte. Rücksendung nur nach Australien gegen Gebühr, obwohl die Ware aus Polen kommt. Nicht anderes als jeder andere China. Fake Shop unbedingt die Finger davon lassen!

I believes i had cancelled this subscription, after 3 quarters at £141 a pop i cancelled the subscription, only i had apparently paused it. They took £141 from my account, and on the same day I tried to cancel this. Advised I didn't like the product and would return this. Was told they don't accept returns as it's a supplement, but I could have a £141 gift card for thier site. I will not be opening the box, or the sealled product so i dont understand this, added to this they havent even shipped it to me yet, I will be returning it. UK trading standards state this is a legal protection, clearly this company don't care about consumer rights and will just carry on taking money and try to con people into buying other products. Disgusting.

I ordered the super elixer - green powder
It was half empty

I ordered my first products- great experience from start to finish , a great product and great service all round.

Sometimes when you buy something, you really want it to be tasty and live up to the hype. Unfortunately, this one did not for me.
The colour is actually quite beautiful, with that vibrant green powder—but that’s where it stops. One of the main issues I found was with mixing. The powder tends to clump, and even when I watched the founder mix it, I noticed small lumps in their glass as well. I tried various methods to blend it properly, but it still stayed a bit lumpy.
I’m quite used to protein powders and shakes, so I found this particularly frustrating. The taste itself isn’t very pleasant either, and to be honest, I’d much rather drink a fresh green juice.
As for the benefits, I haven’t noticed any difference in my wellbeing while taking it. Perhaps you’d need to drink it consistently for months to see results, but given the taste and the blending issues, I won’t be ordering again.

Swift delivery, good product great taste