The app itself is fine, but canceling the subscription was a nightmare. There was no clear way to turn off auto-renew in the app or website, and I had to contact support just to cancel. This should be... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
The program is great for me as I have several health conditions such as narcolepsy, autonomic dysfunction, sleep apnea, and others. Since this app can connect to my other programs it allows me to... Voir plus
L'entreprise a répondu
I love the insights I get from Welltory and it has helped me work on improving both my fitness and my sleep. I would have given this 5, but some months ago the time it takes to take a reading... Voir plus
L'entreprise a répondu
Welltory provides me with a wealth of insights! It monitors my exercise, meditation and sleep, and shows me how it affects my stress levels and overall health. It even gives me tips on how to improve... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Programme de bien-être
- Service de fitness et nutrition
- Recherche et développement de produits
- Entreprise de logiciels
Écrit par l'entreprise
Welltory is a leading health and wellness app trusted by over 12 million people worldwide. Founded in 2016 and based in Redwood City, California, Welltory helps you understand your body through science-backed insights and AI-powered data analysis. With Welltory, you can track heart health, stress, energy, sleep, workouts, screen time, and more — all in one place. The app adapts to your lifestyle to give you personalized recommendations for better health, more energy, and less stress. Our mission is simple: make it easier for anyone to live healthier, feel better, and understand what their body really needs.
Coordonnées de contact
541 Jefferson Avenue, Suite 100, 94063, Redwood City, Etats-Unis
- support@welltory.com
- welltory.com
3,6
Moyen
152 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
CAN'T CANCEL
The app itself is fine, but canceling the subscription was a nightmare. There was no clear way to turn off auto-renew in the app or website, and I had to contact support just to cancel. This should be simple and transparent. Users should be warned before subscribing.
17 avril 2026
Avis spontané
Réponse : Welltory
Sorry for the frustration here. You can follow the step-by-step instructions to cancel your subscription in this guide: https://help.welltory.com/articles/3376353-. If you’re still running into issues, please reach out via Menu → scroll down → Report a problem (add “for Tessa”), and we’ll help resolve it.
It’s not a great app
It’s not a great app. If I didn’t pay for the subscription I’d have deleted it.
16 avril 2026
Avis spontané
Réponse : Welltory
Sorry to hear it hasn’t been a great experience. If something feels off or is not useful, we’d really like to understand why and see if we can help. Please send us a report via Menu → scroll down → Report a problem → Send, and we’ll take a closer look and try to improve things for you.
The program is great for me as I have…
The program is great for me as I have several health conditions such as narcolepsy, autonomic dysfunction, sleep apnea, and others.
Since this app can connect to my other programs it allows me to have a more concrete view of everything. It helps to as I try to forget out what triggers my symptoms and can see what’s going on more and has been accurate with my doctors instruments most of the time. Also my doctors have liked viewing some of the data.
I will say this this is a program that you kinda have to put more and more data in to get better understanding of you and your baseline and habits. Which is true for most programs and data sets that it requires a lot of baseline data to start showing you what you want. But if your willing to do that you’ll love this app of your being health aware. I have had this for 2 years now and has helped tremendously through my health journey.
6 février 2026
Avis spontané
Réponse : Welltory
Thank you for sharing this! You’re using the app exactly the way it’s intended: connecting different data sources, building a baseline over time, and using that to understand your triggers and patterns. With complex conditions like yours, that kind of big-picture view can be incredibly valuable.
Wishing you continued progress on your health journey!
Réponse : Welltory
Thank you for your feedback! Being able to track your data over time and share it with your doctor can be really valuable. Glad the app is helping you stay on top of it. 🫶🫶
Loaded w important and useful features
Loaded w important and useful features.
Interface could be simplified though. It would be helpful to have a “force update” option.
12 avril 2026
Avis spontané
Réponse : Welltory
Thanks for your feedback, and glad you find the features useful.
We hear you on the interface and the idea of a “force update” option, as both are valid points. Feedback like this really helps us improve the experience, and we’ll pass it along to the team.
Don't waste your money
out of sync unless in USA. Tried for refund, but can't find where. Don't waste your coin. I've been bombarded with marketing. Conned into premium thinking ok maybe it would stop but nope Welltory wants more of my funds.
31 mars 2026
Avis spontané
Réponse : Welltory
Sorry to hear about your experience
Welltory works worldwide, but syncing depends on your data sources (like Apple Health, Samsung Health, or Health Connect), so issues there can affect what you see. As for refunds, if the purchase was made via the App Store or Google Play, those are handled directly by them. If you’re open to it, please reach out via Menu → scroll down → Report a problem → Send, and we’ll look into both the syncing and your account to help sort this out.
It helped me navigate every day…
It helped me navigate every day stressful situations.
9 avril 2026
Avis spontané
Réponse : Welltory
That’s really great to hear.
Helping you better navigate daily stress and understand how your body responds is exactly what the app is designed for, and we're glad it’s making a difference for you 💙
When I push Welltory
When I push Welltory, it won’t give me any readings. Thank you.
9 avril 2026
Avis spontané
Réponse : Welltory
Thanks for letting us know. Please try reinstalling the app and make sure all permissions are enabled. If the issue persists, send us a report via Menu → scroll down → Report a problem → Send with a screenshot, so we can look into it and help you fix it. Thank you!
Helps understand body better
Helps understand body better, sleep and is accurate about stress and body energy levels
3 avril 2026
Avis spontané
Réponse : Welltory
Thank you for your review!
Understanding how your body responds to sleep, stress, and energy levels is where the app can make a real difference day to day. It’s great that the insights feel accurate and useful for you.
I Use this for more than 18 months
I Use this for more than 18 months
It helps me a lot
The longevity tracking for training purpose is awesome.
1 avril 2026
Avis spontané
Réponse : Welltory
Thank you for sticking with us for so long; that really means a lot.
Great to hear the longevity tracking and training insights have been helpful. Using it consistently over time is exactly what makes those patterns more meaningful and useful.
Love the app just need to show or…
Love the app just need to show or direct me on how to get those vitals down to normal.
1 avril 2026
Avis spontané
Réponse : Welltory
Thanks for your feedback, we're glad you’re enjoying the app.
When it comes to getting your vitals back to normal, the app usually guides you in that direction with insights and recommendations based on your data, such as sleep, recovery, stress load, and daily habits. The key is to look at what’s driving the changes and adjust those areas step by step.
Excellent app for those on a health 2.0…
Excellent app for those on a health 2.0 journey. Modern medicine steps in to manage symptoms with mostly pharmacological, surgical, or sometimes PT interventions. There are so many basic and important health levers at our disposal, but it takes a bit of “untraining” from diet and medical culture. We know we should sleep better, but we’ve lost either the motivation or the understanding of how to do that. We know we should move more- but again we over train or are infrequent. I have found this app to be an excellent mix of personalized data (from wearables, the finger check, self reporting and quizzes) and actionable information (from white paper summaries that are presented as interesting one liners with more information to be read- they seem to center on applicable topics from my data but don’t feel demanding or judgmental.)
I find I’m curious about the data enough to get back in and get more readings and dive into provided articles despite having a BS in health sciences. Great topics well presented and the readings give me great actionable direction on small changes I can make in how I run my day. Within a week I’ve already bumped my HRV up to 61 - and I’ve been working without these tools for months and generally been 30s and 40s, twice in the 50s. This feels really huge.
31 mars 2026
Avis spontané
Réponse : Welltory
This is a really thoughtful reflection, and thank you for taking the time to write it.
What stands out is how you’re using the app not as a set of rules, but as a way to reconnect with those basic health levers (sleep, movement, recovery) without the pressure or "shoulds" that often come with them. That "untraining" you mentioned is real, and it’s not easy. It’s also great to hear that the mix of data and context works for you, not just numbers, but something that actually helps you make small, practical adjustments day to day. That shift in HRV is genuinely impressive, especially given where you started. More than the number itself, it sounds like you’ve found a way to influence it intentionally, which is the bigger win.
Really appreciate you sharing this, it’s the kind of experience that helps others see what’s possible.
Réponse : Welltory
Thank you! Keeping things simple and clear is something we really aim for, so it’s great to know it’s working for you.
Réponse : Welltory
フィードバックをお寄せいただき、誠にありがとうございます。大変感謝しております。
日本語対応がいかに重要であるかは十分に認識しており、いただいたご要望につきましては、担当チームへと申し伝えさせていただきます。また、リラックスを促すような通知機能を充実させてほしいというアイデアも、大変貴重なご提案です。お聞かせいただき、ありがとうございました。
Welltory provides me with a wealth of…
Welltory provides me with a wealth of insights! It monitors my exercise, meditation and sleep, and shows me how it affects my stress levels and overall health. It even gives me tips on how to improve things if things are a bit off. I don’t know of another single app that can do all this!
31 mars 2026
Avis spontané
Réponse : Welltory
Thank you so much for sharing this. What makes this especially meaningful is that you’re not just collecting numbers, you’re using them to see how different parts of your life interact.
When exercise, meditation, and sleep are all in one place, it becomes much easier to notice what actually helps, what throws things off, and what your body responds to best. That kind of visibility can be hard to get from separate apps, each showing only one piece of the picture.
Really glad Welltory has been useful to you in that way.
I love the insights I get from Welltory…
I love the insights I get from Welltory and it has helped me work on improving both my fitness and my sleep.
I would have given this 5, but some months ago the time it takes to take a reading seemed to increase dramatically, from roughly about a minute to in some cases nearly 4 minutes for a reading.
I just do not have that amount of time first thing in the morning to take a reading!
I did try to message support regarding this issue, as I valued having this facility, but rarely use it now, due to the time it takes. Please can this be reviewed? I know it probably gives greater accuracy, but the process is just too long.
31 mars 2026
Avis spontané
Réponse : Welltory
Thanks for your feedback, we're really glad to hear the app has been helpful for your fitness and sleep.
Regarding the measurement time, it’s likely due to the “300 RR intervals” option being enabled. When this setting is on, the app collects more data for higher precision, which can make readings take up to several minutes. If you turn it off, the measurement will go back to the usual ~1 minute. Just head to Menu → Settings and disable the 300-beat mode.
If you’d like us to check your setup, feel free to send a report via Menu → scroll down → Report a problem → Send — we’ll be happy to help.
I’ve never been into sharing my data, but …
I’ve never been into sharing my data. So I signed up for Welltory (app) and although I don’t understand everything, I can look at my daily timeline and see what time I was high stress or recovering. It’s really amazing.
30 mars 2026
Avis spontané
Réponse : Welltory
Thanks for sharing this.
It’s completely okay not to dive into every detail. Just being able to open the app and see when your body was under stress or recovering can already give you a lot of useful insight day to day.
Glad it’s been helpful for you.
It’s good
I’d give a 4.5/5 it helped me a lot with managing my stress, because it lets me measure it. After my measurements it gives me advice which often motivates when I’m on the edge of “bleh but I can still do things,” and lets me know when I should actually take a break.
30 mars 2026
Avis spontané
Réponse : Welltory
Thank you for such a thoughtful review.
Great to hear the app helps you catch those in-between moments, when you can keep going, but probably shouldn’t. That awareness is exactly what helps prevent burnout over time.
Glad the insights and suggestions are giving you that extra nudge when you need it. Keep it up!
This app is amazing!
This app is amazing!! I’ve been using it!! I’m 67 years old, so starting using this app to monitor my health, through my Apple Watch! Love all the suggestions & echo
29 mars 2026
Avis spontané
Réponse : Welltory
Thank you so much for sharing this; it really means a lot to us. 🫶
It’s wonderful to hear you’re using the app together with your Apple Watch and finding the insights and suggestions helpful. Taking an active role in understanding your health is such a powerful step at any age.
Wishing you many more steady and healthy days ahead.
Clown data + super-sketchy sub model
Wanted a trial account that they said was a thing but somehow got charged for an annual subscription right out the gate. Impossible to ask for a refund via their chat as every option merely gives you an article to read and then closes the chat. Finally requested a refund via Apple and now have to wait to see if it's honored. Update: Apple honored no question.
Also, day two of using app it reported 2 hours of sleep - I had 12 (and so did Apple Health). I manually updated the sleep amount to match Apple and suddenly every other metric changed - even wake-ups in the night (during sleep which they originally said I didn't have) so clearly it's just made-up clown data. Any amount of money for clown data is too much, but $135. Big, fat nope. Update: zero confidence in the app now so already deleted it before Welltory responded.
26 mars 2026
Avis spontané
Réponse : Welltory
Hi, thanks for sharing your experience.
Just to clarify a couple of things. If the purchase was made through the App Store, refunds are handled directly by Apple, so you did the right thing by submitting a request there, as we don’t have the ability to process those refunds ourselves.
Regarding sleep data: Welltory doesn’t generate it on its own; it reads it from sources like Apple Health. If the sleep duration changed after editing, it’s because the app recalculates insights based on the updated data, not because it arbitrarily creates data.
If you’re open to it, we can take a closer look at your case. Please send us a report via Menu → scroll down → Report a problem → Send (or email support@welltory.com) with screenshots, and we’ll review what happened and help clarify everything.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.