I love weRchristmas and their products, have been using them a good few years, when I’ve had a problem they’ve sorted it, their Christmas tree storage bags are the best around. My trees are stunning.... Voir plus
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Lisez les avis des autres
Customer service was on point. The lovely Holly went above and beyond to make sure my order got to me! Great to support a company that actually cares about their customers.
L'entreprise a répondu
Excellent delivery service and item arrived well packaged and not damaged. Took the opportunity of the sale to order a new Christmas tree, it’s not been opened yet but I’m sure it will be of excellent... Voir plus
L'entreprise a répondu
Awful customer service. Reached out regarding issue and received the worst support. I definitely would never use this company again. The pre lit tree was terrible quality. It looked like the lights we... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
At WeRChristmas, our family values and commitment to customer satisfaction guide everything we do. Just like the warmth of a festive gathering, we aim to bring joy, togetherness and a touch of Christmas magic into every home. Our range of Christmas trees, garlands, wreaths, enchanting décor and magical lighting is thoughtfully curated to help you create a truly memorable festive season. Every item is carefully selected and rigorously tested to ensure exceptional quality, lasting value and years of enjoyment. Family is at the heart of our brand, and we bring that same spirit of care into every aspect of our business. We believe in offering products you can trust, crafted to high standards and designed to elevate your Christmas celebrations. Everything we create is made with you in mind, helping you build magical moments with the people who matter most. We also believe in celebrating responsibly. From ethical sourcing to reducing our environmental impact, we’re committed to ensuring a greener Christmas for future generations. From our family to yours, WeRChristmas is here to help you make the most wonderful time of the year truly unforgettable.
Coordonnées de contact
Marine Drive, PR9 9LY, Southport, Royaume-Uni
- support@Werchristmas.co.uk
- werchristmas.co.uk
4,4
Excellent
9 k avis
Demande des avis aux clients
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Great experience and customer service…
Great experience and customer service following an initial issue. Excellently handled and amazing products and choice as always!
9 janvier 2026
Réponse de WeRChristmas
Damien,
We're happy to hear your issue was excellently handled and that you love our products and choices. We appreciate your positive feedback and experience!
WeRChristmas Team
Réponse de WeRChristmas
Sammy,
We're glad you enjoyed the Christmas garland and would recommend it! Thank you for sharing your positive experience with our product.
WeRChristmas Team
Items Sent Back with no Refund
Items came and thought I had got a really good deal, however the quality was nowhere near what was expected. As such, the items were sent back on 28th January, however 3 weeks later, and after receiving a tracking number for the return from Evri, I still haven’t received any correspondence from WeRChristmas. I am now without a Christmas tree or money. Not very festive and definitely will be on Santas naughty list.
28 janvier 2026
Avis spontané
Réponse de WeRChristmas
Ag,
We're sorry the item's quality wasn't what you expected, and for the delayed communication regarding your return. We know it's frustrating to be without your refund. We'll investigate the status of your return with Evri and our team to find out what happened. Thanks for your patience.
Our team have reached out to you.
WeRChristmas Team
Very happy with products ordered
Very happy with products ordered. Price on the higher side but pleased with the product. Would recommend & buy again.
8 décembre 2025
Réponse de WeRChristmas
Jill Buzzard,
We're happy you're pleased with your order! We appreciate your feedback regarding the price and are glad you would recommend and buy again.
WeRChristmas Team
Brilliant company...
10 novembre 2025
Réponse de WeRChristmas
Thank you for your 5* review. We appreciate your kind words.
We look forward to assisting you with your 2026 Festive decorations.
WeRChristmas Team
Réponse de WeRChristmas
Thank you for your 5* review, we appreciate all feedback and we are happy you love our products,
We look forward to assisting your 2026 Festive decorations!
WeRChristmas Team
My purchase arrived in great time and…
My purchase arrived in great time and personally I don’t really buy Christmas silhouette lights from anywhere else.
15 décembre 2025
Réponse de WeRChristmas
joanne exell,
We're happy to hear that your purchase arrived promptly! We appreciate you choosing us for your Christmas silhouette lights and value your continued support.
WeRChristmas Team
Brought some great Xmas items in the…
Brought some great Xmas items in the sale . Great site with beautiful Xmas items at a very good price.
31 décembre 2025
Réponse de WeRChristmas
Jill Rolfe,
We're happy to hear that you found wonderful Christmas items at a great price during the sale. Thank you for your positive feedback; we appreciate it!
WeRChristmas Team
Always great products at good prices
17 décembre 2025
Réponse de WeRChristmas
Mark,
We're happy you find our products great and appreciate our good prices. Thank you for your positive feedback!
WeRChristmas Team
Large Christmas tree shirt
I had to get a rather large Christmas tree skirt and it was a rather large skirt and very close to Christmas! The guys at weRChristmas were absolute stars and our Christmas tree was looking really great! So thank you guys so much!
15 décembre 2025
Réponse de WeRChristmas
Mr Alastair Morrison,
We're so happy we could help you find a large Christmas tree skirt close to Christmas! It's great to know our team made your tree look fantastic. Thank you for your wonderful feedback; we appreciate it!
WeRChristmas Team
Product well priced and delivered…
Product well priced and delivered without delay and was as advertised on the internet . Ordered a second set of lights to replaced another old set which needed to be replaced
17 décembre 2025
Réponse de WeRChristmas
Raymon Perry,
We're happy to hear that you found our product well-priced and as advertised, with prompt delivery. Thank you for your repeat order and for sharing your positive experience with us!
WeRChristmas Team
Réponse de WeRChristmas
Tim Blackmore,
We're glad you enjoyed your experience. Thank you for your positive feedback; we appreciate it greatly.
WeRChristmas Team
Been using WeRChristmas now for a…
Been using WeRChristmas now for a couple of years for my Christmas needs and was recommended by a neighbour.
Orders a dispatched and received in a timely matter, products I’ve bought have been of excellent quality not had to contact them for anything which I think is a good thing.
10 décembre 2025
Réponse de WeRChristmas
Darren Gulliver,
We're happy to hear that you've had consistently positive experiences with our products and service over the past couple of years. It's great to know that your orders have been dispatched and received promptly, and that the quality has met your expectations. We appreciate your feedback!
WeRChristmas Team
Perfect for my outdoor display, so many compliments!
The variety of sizes and colours was fantastic. The delivery speed was also great.
My only issue was that the item had no instructions, and there were no links to any on the website. I eventually got a link to a YouTube video from Customer Services. I hope we remember for next year. With instructions, I would have given you 5 stars.
21 décembre 2025
Réponse de WeRChristmas
Jacquelyn,
We're happy to hear that you liked the variety and fast delivery. We appreciate your feedback regarding the missing instructions. We'll review how to make them more accessible for future purchases. Thank you.
WeRChristmas Team
Sent wrong order but sorted it out…
Sent wrong order but sorted it out straight away brilliant service
10 novembre 2025
Réponse de WeRChristmas
Kerry,
We're happy to hear that we could resolve the order issue promptly. Thank you for your positive feedback and for recognizing our service!
WeRChristmas Team
Réponse de WeRChristmas
Aspy,
We're happy to hear our deliveries are on time and the product is excellent. We appreciate your positive feedback!
WeRChristmas Team
Haven't opened the box yet as I…
Haven't opened the box yet as I purchased after Christmas, but very happy with the service we had received
12 janvier 2026
Réponse de WeRChristmas
customer,
We're happy to hear that you were very satisfied with our service! We appreciate your positive feedback and hope you enjoy your purchase after the holidays.
WeRChristmas Team
Réponse de WeRChristmas
Mimi tamo,
We regret that our delivery speed did not meet your expectations. We appreciate your feedback and will review our processes.
WeRChristmas Team
Great Xmas wreath
Loved all the Xmas stuff the delivery was a bit slow and difficult to contact anyone
5 février 2026
Réponse de WeRChristmas
MRS EILEEN WELSH,
We're happy you loved the Christmas items! We regret that the delivery was slow and that contacting us was difficult. We appreciate your feedback.
WeRChristmas Team
Easy to order
Easy to order, delivery was quick. Beautiful tree which was pre lit which made decorating it very easy.
29 novembre 2025
Réponse de WeRChristmas
Monica Morley,
We're happy to hear the ordering process was easy and the delivery was quick! It's great that the pre-lit tree made decorating easier for you.
WeRChristmas Team
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