The frontline ladies at the reception was very friendly,the minute I entered.And the dentist was so polite and professional.He even gave me instructions and point out what he is going to do next.And a... Voir plus
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I made an appt. for 2pm 9/5/19 & tried numerous ways to contact wesmile to see if I could make the appt earlier. • Although I was called to confirm my appt when I tried to call the same number... Voir plus
L'entreprise a répondu
horrible experience. the dentist didnt ask me enough questions about my braces and just went ahead with the procedure. it got infected weeks later and when i came contacted them, the dentist wasnt the... Voir plus
I highly recommend Wesmile 1. Cheaper by far than any similar product. 2. Excellent customer service and communication from beginning to end. 3. Super friendly and professional staff. 4.... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
Easy, affordable teeth straightening with invisible aligners!
Coordonnées de contact
Level 3, 100 Harris Street, Pyrmont, 2009, Sydney, Australie
- +61403227507
- mel@wesmile.com.au
- wesmile.com.au
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I highly recommend Wesmile
I highly recommend Wesmile
1. Cheaper by far than any similar product.
2. Excellent customer service and
communication from beginning to end.
3. Super friendly and professional staff.
4. Every step went smoothly and as predicted..
my teeth are now just how I wanted them.
5. If teeth straightening is what you're after,
you won't regret choosing Wesmile. I'm a
very happy customer.

Réponse de We Smile
I already left a review on my first…
I already left a review on my first days of treatment but I am now at the end! I have only one tray left, my smile is already amazing!
The wesmile team has been so good at communicating with me, I had many concerns and questions during the process and I could even reach them over the weekend. Mel and Steph have been so helpful.
I’m 100% satisfied with this company.
My treatment took approximately 4/5 months, I will meet Dr Hoff soon so he can put some retainers behind my teeth.
If you hesitate, don’t!

Réponse de We Smile
Wonderful experience
Great service. Staff were responsive and professional, and quickly followed on any queries I had.

Réponse de We Smile
We smile staff is very nice
We smile staff is very nice, kindly and always available (expecially Vanessa, thank you!!)
I’m not 100% sure about clearcorrect yet, but i’m In my first week and I think has nothing to do with wesmile.

Réponse de We Smile
So friendly and helpful - exceeded my expectations
So friendly and helpful - exceeded my expectations.
I have only just started my aligner journey with We Smile, but so far it has been nothing but smooth sailing. From the very get go, I felt very welcomed and listened to, and received a program specifically tailored to my requests (other companies I approached for a quote did not leave this impression unfortunately). Any concerns I had were noted, and adjustments were made until I was happy.
Victor at the city office is so friendly and easy to talk to, and was very patient in showing me the ropes of the aligners. Both Vanessa and Dr. Hoff have called me throughout the process to check up and make sure I was happy - this attention to detail and personalised care really makes We Smile stand out for me.
I'm so excited to see the final results, and I have no regrets starting this long awaited journey with the We Smile team :) I highly recommend!

Réponse de We Smile
Very friendly
Very friendly, professional and feels good so far (tray 1) !

Réponse de We Smile
Wonderful customer service
Fantastic experience so far. Everybody has been lovely and kept me in the loop from day one. Can't wait for my new smile!

Réponse de We Smile
Amazing service
Amazing service! I have been wanting to get my teeth straighter for so long. And we smile made the whole process so easy and made everything that I wanted to achieve in my new smile possible. I would highly recommend them.

Réponse de We Smile
Efficient and great communication
Efficient and great communication from staff and initial consult was excellent. We are very happy with the service and the product so far. Only just started the treatment so can only review the pre-treatment phase.

Réponse de We Smile
Absolutely a smooth and satisfactory experience!
The whole experience has been really pleasant so far. After some initial doubts, it turned out to be such a good decision to go with WeSmile. Especially the helpfulness and the availability of communication with both the staff members like Mel and also Dr. Hoff is really amazing. I really like how they give you the feeling that I can reach out to them at any time (even weekends). Even Dr. Hoff called me a couple of times just to make sure if everything is going well.
I am currently at my forth aligners and I am finding it very comfortable. Like everyone else says, no one has noticed the braces in my mouth, and I also got used to the slight lisp at the beginning.
I also find it surprising how little the braces hurt. It almost does not hurt at all.
Overall, I expected them to be much more restricting in my daily life. But I am being very happy with my braces and am still very eager to go through the whole process after approximately a month. Big thanks to every one of the WeSmile team!!

Réponse de We Smile
Great experience
Great experience! Website and apps are so easy to use, communication is excellent, from time of first appointment to follow up with aligners. Loving the journey so far.

Réponse de We Smile
10/10
A very smooth and easy process from start to finish! The staff are absolutely amazing, friendly and hand-holding along the way!
Couldn’t recommend WeSmile more! Looking forward to seeing my final results and showing off my new smile!

Réponse de We Smile
You get so much value from the Free…
You get so much value from the Free scan! It's an experience you have to try for yourself. Also, dont feel like you have to know everything before you go, Jason (one of their Oral Hygienist) did a great job educating and guiding each step of the scan.

Réponse de We Smile
The perfect smile!
Prior to visiting Wesmile I had been to a similar company who had rejected my treatment and didn’t give me any reason as to why. I went to Wesmile thinking I would have the same outcome, I was wrong.
I explained to Dr Hoff and Mel what had happened and they assured me that no matter how they have to do it, they will give me the perfect smile!
I am now two months into my treatment plan and it has been a quick and easy process, I can see the changes already.
I would recommend we smile to everyone!

Réponse de We Smile
The team are friendly and very helpful.
The team are friendly and very helpful.
The WeSmile team were very helpful.
From my initial appointment, to ordering and delivery of the invisible liners and instructions on how to wear them, cleaning and hygiene and using the app....the team were there to talk me through everything and answer my questions.

Réponse de We Smile
I made an appt
I made an appt. for 2pm 9/5/19 & tried numerous ways to contact wesmile to see if I could make the appt earlier.
• Although I was called to confirm
my appt when I tried to call the same number I got a ‘number disconnected’ message
• I left a message on the number obtained from their website at 10:15 9/5 but got no reply
• there is no way to contact wesmile other than an online request - done but no reply
• I arrived at their location, checked with reception who contacted Mel then Vanessa to come get me but after waiting 20 minutes I left.
Very disappointing & unprofessional

Réponse de We Smile
such a positive and professional service xxx
such a positive and professional experience I will now recommend all my friends and colleagues to WeSmile, I couldn't be happier

Réponse de We Smile
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