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À propos de l'entreprise

  1. Magasin de sous-vêtements
  2. Magasin de vêtements
  3. Boutique de lingerie
  4. Magasin de vêtements grandes tailles

Écrit par l'entreprise

Westlife Underwear is an online shop based in Germany that offers high-quality textiles for foreign countries. We specialize in underwear, but our range also includes shirts, tops, pajamas, lingerie, socks, children's items and much more. We only work with premium brands and always try to provide good customer service.


Coordonnées de contact

3,5

Moyen

TrustScore 3.5 sur 5

15 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Outstanding products and service!

Outstanding products, excellent customer service and very quick delivery. If you have a question, you will receive a prompt and personal reply that addresses your issue in an articulate and helpful way. This is really an outstanding online supplier of unusually high quality products.

25 octobre 2024
Noté 1 sur 5 étoiles

If there was a way to give negative…

If there was a way to give negative stars to this company I would! I ordered several items and received an unsealed empty box. I sent in a note explaining what had happened and was essentially told that I must be lying as the photo I attached approximated the size of a filled box.
I wanted to update my review to say that over a week ago, I sent another email asking that this company check their shipping process. I also asked for a refund since I had no faith that a re-order would be successful. I received no reply. I had ordered similar items from another German company and never had a problem. Unfortunately that company no longer ships to the United States. I will never order from this company and do not recommend it. I lost over $100 USD. Think long and hard before considering ordering from them.

5 mai 2025
Avis spontané
Noté 2 sur 5 étoiles

Waiting for our parcel to arrive :(

We ordered from Westlife Underwear a couple of weeks ago. What is the usual delivery time? Reading the reviews it sounds like people wait a very long time. I have emailed them for an update and will wait to hear back but so far not hugely impressed but when I receive the goods (and free gel pen) I will review again ;)

27 décembre 2024
Avis spontané
Noté 3 sur 5 étoiles

Benefit of the Doubt

So it turns out these are not scammers. I finally received a very nice email from the company explaining why I hadn't received my goods or any information. So they get marks for at least trying to fix things up. Unfortunately, I had to post a really bad review before any action was taken and that is always a concern.

Anyway, the apology seemed heartfelt so hopefully the goods will arrive shortly and, since it's Christmas, they can have the benefit of the doubt in the meantime. Review upgraded.

13 décembre 2024
Avis spontané
Noté 3 sur 5 étoiles

Opened package

The package arrived in a partly opened condition. The ordered items were there but the marker offered as a free bonus was not.

21 novembre 2024
Logo de Westlife Underwear

Réponse : Westlife Underwear

Dear David,
such things can happen. Our packages are always packaged and sent with high quality, but unfortunately it can happen that the shipping service does not handle the packages well and they are damaged as a result. The pen probably fell out of the package. We are sorry about this experience, but thank you for your feedback anyway.

Noté 5 sur 5 étoiles

Very nice underwear

Very nice underwear. I’m sensitive to elastic and this is encased. Comes to right below belly button. Perfect. I sized up a bit but it would have worked with smaller size. Haven’t washed yet.

21 novembre 2024
Logo de Westlife Underwear

Réponse : Westlife Underwear

Dear Patricia,
we are very happy that you were so satisfied with your order. Thank you for the nice review :).

Noté 1 sur 5 étoiles

It took way too

It took way too
Much time to receive my order!!! Over a month!! Terrible shopping experience although the things I bought are great and ones I’ve bought in a store before. Will NEVER buy these things through internet again.

21 novembre 2024
Logo de Westlife Underwear

Réponse : Westlife Underwear

Dear Elinor,
We are sorry that you had to wait so long for your order. Unfortunately, such things can happen in the run-up to Christmas. We have no influence over this. The shipping services are overwhelmed at this time. If something like this happens again, you can always send us an email to find out the status of your order or to receive a refund if it takes too long.

Noté 3 sur 5 étoiles

Es hat mich nicht gefallen


Es hat mich nicht gefallen, zu viel zu weich
Aber ich schicke es nicht zurück weil ich müde
so oft zu wieder schicken. MCH

Ich bin Franzose, mein Deutsch ist, was es kann

27 septembre 2024
Logo de Westlife Underwear

Réponse : Westlife Underwear

We're sorry to hear that. Do you wish a consultation? Then we can find out which product suits you better. Please let me know :) E-mail: info@westlife-underwear.com

Noté 5 sur 5 étoiles

Westlife Underwear Order

This was my first order from Westlife. I received my order was accurately processed and delivered promptly and in good condition.

18 septembre 2024
Logo de Westlife Underwear

Réponse : Westlife Underwear

Thank you for the nice feedback.

Noté 5 sur 5 étoiles

GREAT EXPERIENCE WITH WESTLIFE

GREAT EXPERIENCE WITH WESTLIFE. I FOUND THE Schiesser SHIRTS I WAS LOOKING FOR! THANK YOU WESTLIFE!! BRAVO!!

2 septembre 2024
Logo de Westlife Underwear

Réponse : Westlife Underwear

Great that you found what you were looking for. Our Schiesser range is constantly expanding.

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