We Vintage Avis 

121
•
TrustScore 2.5 sur 5

2,7

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Lisez les avis des autres

Noté 1 sur 5 étoiles

I purchased a vintage jacket for my sons birthday. 3 weeks passed by no response despite sending 2 emails every day along with leaving voice mails and trying the online chat. No response. I can assume... Voir plus

Noté 5 sur 5 étoiles

ordered a north face puffer, and arrived a week later. a few signs of previous wear but wasn't expecting the quality to be brand new. great customer experience and great website. would love to see a m... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Still waiting on my daughters jacket to arrive. No correspondence from them About delivery, days 48 hours. No email to be able to contact them - feeling like I have been scammed and lost my money.... Voir plus

Noté 5 sur 5 étoiles

At first I was sceptical, seen some mixed reviews on here but after dealing with We Vintage I couldn’t recommend them enough. Ordered on Sunday evening and my items were dispatched on Monday. Received... Voir plus

À propos de l'entreprise

  1. Magasin de vêtements vintage

Écrit par l'entreprise

Vintage Clothing Retailer


Coordonnées de contact

2,7

Bas

TrustScore 2.5 sur 5

121 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

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2,7

Tous les avis

(121)

4 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Truly the best customer service

Truly the best customer service, with brilliant products with affordable prices matched to them, I would definitely recommend!!

11 novembre 2022
Avis spontané
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Réponse de We Vintage

Hey Tom! Thank you so much. Enjoy your puffer!! 🤝

Noté 5 sur 5 étoiles

Everything was spot on!🙏

Everything was spot on! Delivery was super quick and the coat I bought was in mint condition. Live chat was also really helpful. Will definitely be ordering again!

6 novembre 2022
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Réponse de We Vintage

Hey George! So glad you like your puffer and sweatshirts!! We loved chatting to you & being able to help out 🤝

Noté 5 sur 5 étoiles

Everything you want and more from a second hand vintage coat

Fantastic service from these guys, very communicative in helping me with the right size so I could get my order correct first time. The coat feels like it's brand new second hand. I went for the north face summit series 700 windstopper and I can't fault it. Feels and looks brand new, the quality of these costs and the service provided is second to none

4 novembre 2022
Avis spontané
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Réponse de We Vintage

Hey Rory! So glad you like your puffer!! We loved chatting to you & being able to help out 🤝

Noté 5 sur 5 étoiles

Very good communication on the live…

Very good communication on the live chat, I was skepctial of buying at first, but I was so wrong! the jacket is in amazing condition and is authentic too! Definitely will use again

4 novembre 2022
Avis spontané
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Réponse de We Vintage

Hey Archie! I'm so glad we could make the experience better for you and prove our credibility and why we're the best! Thank you

Noté 5 sur 5 étoiles

Can’t recommend this business enough

Can’t recommend this business enough! My black puffer is in such good condition, and the price was insane 🙏🏼

3 novembre 2022
Avis spontané
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Réponse de We Vintage

Hey Ethan! Thank you! Let us know if you need help on our website again 🙏🏻

Noté 5 sur 5 étoiles

I’ve just received my puffer today!

I’ve just received my puffer today!! I can’t explain how amazing it is!! I am buzzing. I’ll be telling all my friends about We Vintage and definitely will be buying again!

4 novembre 2022
Avis spontané
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Réponse de We Vintage

Hey Reuben! Thanks for the lovely review. Enjoy your puffer!

Noté 5 sur 5 étoiles

North Face Coat arrived on time and looks And…

Coat arrived on time and looks And smells brand new. Very impressed with the whole experience and look forward to purchasing again

26 octobre 2022
Avis spontané
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Réponse de We Vintage

Hey Zoe! That's amazing! Enjoy your coat and thank you!

Noté 5 sur 5 étoiles

North Face Nupste ✅✅

Excellent, speedy service and communication.
And the product? So happy. A black Nupste Jacket that looks fresh out of the box in 1996!
Awesome and will use again. ✅✅

4 novembre 2022
Avis spontané
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Réponse de We Vintage

Hey! Thanks so much for the review. I'm glad we could help you get the jacket you wanted 🙏🏻

Noté 1 sur 5 étoiles

No response from a message I sent Us

No response from a message I sent Us, Vintage. They say they can re-stock vintage items ( not possible). UK Law says online businesses have to offer returns and refunds. We Vintage say they don't offer a returns service. I genuinely believe that I have been scammed. Buyer beware. Update: We Vintage did contact me after I left a message through Instagram. I did state that I didn't trust them to send my order and that I would like a refund; they did refund me shortly after I sent the message. However, I was sent a photo of the jacket I purchased ‘back on the rack.’ with a row of obviously new North Face jackets (navy ones) in the background. How We Vintage can say they are selling vintage North Face jackets is doubtful when they have vast stocks of coats in the same colour and can restock them. I always thought vintage items were in short, or even one-off supply. I was also sent a photo of maybe one of the owners sticking his tongue out and giving me a one-finger salute (I have kept the picture) We Vintage stated to me that we do accept returns if faulty.

3 novembre 2022
Avis spontané
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Réponse de We Vintage

Hey Louise,
I'm devastated to see this review.
We sell secondhand North Face puffers, all authentic, and we have access to, and sold, hundreds of them.
You messaged us at 2:30pm asking for a refund and 25 minutes later you were given one.
When you proceeded to say I was a scammer and you didn't trust me, I sent a photo of the jacket you'd ordered followed by a photo of me in the office. This was simply to show that we were a legitimate business as well as a human speaking to you, not an automated bot.

Noté 5 sur 5 étoiles

north face nuptse

i loved the puffer jacket i ordered! it arrived quickly and it was great quality. perfect for the cold weather as it keeps me super warm! and the color is pretty :)

2 novembre 2022
Avis spontané
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Réponse de We Vintage

Hey Stacey! Ahhh I'm so glad you love it! Thank you :)

Noté 5 sur 5 étoiles

So happy with the north face puffer I…

So happy with the north face puffer I ordered. Came so quickly and such a good price considering it’s second hand. I also can’t even tell the puffer is second hand. Would recommend ordering from here.

29 octobre 2022
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Réponse de We Vintage

Hey Stacey! Ahhh I'm so glad you're happy with it! Thank you :)

Noté 5 sur 5 étoiles

Amazing experience

Amazing experience, i ordered a north face puffer from here which came really fast and looked brand new, but i wanted to exchange it for a different one, exchange process was super easy and really fast and i’m so in love with my new puffer!! the condition is amazing it literally looks brand new, couldn’t recommend more 💖

17 octobre 2022
Avis spontané
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Réponse de We Vintage

Hey Molly! Ahh I'm so glad we could help and that you love your puffer :) Thank you!

Noté 1 sur 5 étoiles

Very bad

I ordered a black puffer and when it got here i saw that there was a big hole that was sewn. It also took 3 weeks to arrive in belgium. When i contacted them they were rude and didn’t want to help me directly.

18 mars 2022
Avis spontané
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Réponse de We Vintage

Hey Alek! I can't find your name in our system anywhere. Could you please send me a message wevintage@gmx.com and I can sort this out.

Noté 4 sur 5 étoiles

good service

Initially I was very disappointed with the long shipping time and the wrong color of the jacket, however they were very helpful and they refunded me. The jacket is perfect, it looks new

17 octobre 2022
Avis spontané
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Réponse de We Vintage

Hey Guilia! I'm so glad we could come to a resolution, and that you love your jacket. The current courier delays have been extremely frustrating so thank you for your patience.

Noté 5 sur 5 étoiles

Great Experience! TNF

Purchased a very cool North Face down vest. Shipped quickly to the States and was in great condition for a vintage piece! Would buy again from here!

12 septembre 2022
Avis spontané
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Réponse de We Vintage

Hey Seattleguy! So happy that you love your vest! Such a sick piece 😎

Noté 4 sur 5 étoiles

Issue with exchange but sorted quickly

Had an issue with an exchange, a member of staff got in contact with me after I wrote a bad Trustpilot review and we sorted everything out. Exchange coat arrived quickly, 4 stars only because staff only contacted me after I left a bad review but otherwise very happy with everything

24 septembre 2022
Avis spontané
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Réponse de We Vintage

Hey Sophie! Glad we could sort things out for you. If you need anything from our website again let me know and we can sort something out! :)

Noté 5 sur 5 étoiles

Such a positive experience

Such a positive experience, easy communication and amazing puffers. will definitely be buying from here again :))

20 septembre 2022
Avis spontané
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Réponse de We Vintage

Hey Alex! Thanks so much. Glad you love your puffer!

Noté 5 sur 5 étoiles

Absolutely love my north face coat!!!!!!

Absolutely love my coat with all my heart arrived so quickly and looks brand new for halve the price !!!!!! Will defo be buying from here again !!!

1 septembre 2022
Avis spontané
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Réponse de We Vintage

Hey Megan! What a lovely review! Thank you so much :)

Noté 1 sur 5 étoiles

Bad experience

Bad experience. the jacket I received was extremely dirty. There are lots of stains everywhere. I can't even get my money back. I'm so disappointed

12 septembre 2022
Avis spontané
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Réponse de We Vintage

Hey Eden!
We can't find any orders under your name or equivalent, please could you send an email to wevintage@gmx.com and I can sort this out ASAP.

In the rare case that an item arrives dirty / stained, we offer a full refund of all costs involved!

Send me an email and we can sort this,

Will

Noté 5 sur 5 étoiles

The north face jacket came in even…

The north face jacket came in even slightly better condition than I hoped for no holes pretty fluffed and didn’t stink like some other vintage places. I am planning on getting another puffer soon 👍🏾.

2 septembre 2022
Avis spontané
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Réponse de We Vintage

Mo! That's amazing. So glad that we exceeded your expectations! Whenever you're ready for your next jacket, let us know!

Tom

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