Wheels For Wishes Avis 

7 156
•
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Straight forward entered vehicle info on the website, within a day or two was contacted by a representative to set up the pick up. Once the tow truck driver arrived, basically handed over the keys the... Voir plus

Noté 5 sur 5 étoiles

The whole process from beginning to end was very fast, smooth and efficient. I made an initial inquiry, received a response right away, and set up a date to have my vehicle picked up. They showed up o... Voir plus

Noté 5 sur 5 étoiles

The entire process of donating our RV was incredibly easy. When I had a question I called the number listed and got to talk to a real person. Shocking these days! Even the person who was assigned to p... Voir plus

Noté 5 sur 5 étoiles

I called; they came and took away 2 cars. Fast, expedient. Good communication, they did exactly what they said they would. Donation and tax information followed as promised. All above board. I would r... Voir plus

À propos de l'entreprise

  1. Organisme à but non lucratif

Informations provenant de diverses sources externes

Wheels For Wishes is a 501 (c)(3) nonprofit car donation program established to benefit charities such as the local chapters of Make-A-Wish®. Since our founding in 2009, Wheels For Wishes has donated over 50 million dollars to the chapters of Make-A-Wish helping them grant thousands of wishes for children across the country who have been diagnosed with life-threatening medical conditions.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

7 k avis

5 étoiles
4 étoiles
3 étoiles
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1 étoile

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A répondu à 50 % de ses avis négatifs

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4,6

Tous les avis

(7 156)

4 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

It was the best decision!

When we were talking about what we were going to do with our camper the first thought was to donate it!

I would not hesitate to call you again if we ever are in the pain to help!

25 août 2025
Noté 5 sur 5 étoiles

great

helpful efficient friendly i left something in the car and pickup driver found it and returned it very nice of him

25 août 2025
Noté 4 sur 5 étoiles

Donating to a wonderful cause

Making arrangements was very easy- from choosing which chapter of Make-A-Wish I want my auto donation to go to, to scheduling the pick up of the vehicle.

My only concern is that it has been a couple months and I still haven’t received my receipt for amount of vehicle donated.

25 août 2025
Noté 5 sur 5 étoiles

Excellent service!

This company was so wonderful to deal with. Everyone from the scheduler to the tow truck driver were so upbeat and pleasant. I hope my contribution helped in some way to spread some kindness and joy to whomever needed it.

27 août 2025
Noté 5 sur 5 étoiles

Good experience

The people on the phone were very courteous, and the car was picked up when it was supposed to be. The driver of the truck was very nice and respectful. I received the note about it being auctioned off fairly soon after that.

25 août 2025
Noté 2 sur 5 étoiles

Tow truck never showed up on the…

Tow truck never showed up on the scheduled appointment. I called a day later and was told someone would get back to me. Nobody called me back, vehicle got picked up with no rescheduled time.

21 juillet 2025
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Réponse de Wheels For Wishes

Hi Brandon,
We are very sorry for the frustration you experienced with your vehicle pickup. After reviewing our records, we see that your original appointment on 7/18 was missed by Copart without any notice, which understandably caused inconvenience. Our team escalated the issue that same day and worked to get the vehicle reassigned and picked up, but we regret that you were not kept informed along the way.

We also noted there was a title issue that caused additional delays, and while our staff communicated by phone, text, and mail to resolve this, we should have provided clearer updates about the pickup status once those documents were received.

Your donation is very meaningful and we want to make sure your experience reflects the impact you are making.
Thank you for your patience and generosity, and again, our sincere apologies for the communication breakdown.

Noté 1 sur 5 étoiles

I had a horrible experience donating my…

I had a horrible experience donating my vehicle, including an incredibly unprofessional text message from one of the drivers that attempted to pick up my vehicle blaming me for why she was not able to pick up my car. When I worked with one of the supervisors, she stopped texting me back to confirm that she recieved my key to the car or confirmed it was picked up. I was blamed for all of the mistakes with scheduling from the call center, the unprofessionalism of one of the tow drivers, and questioned when I said I would like to have verification of the car title with a stamp to confirm that my car was donated to wheels for wishes for a good cause. I will NEVER attempt to donate anything to this charity again because of the auction company and the tow companies used, tied to this charity. I am going to write a letter to the CEOs of Car Foundation Donation so they know exactly how I was made to feel through the entire process when all I wanted to do was donate my car for a good cause. I will probably never recieve a tax donation form. I drove 2.5 hours to where my car was located and waited all day for tow truck driver to show up, even called miday to confirm they were coming to be told that they had a different day scheduled to pick up my car. Then I had to drive another hour out of my way to drop off the title in hopes that the second attempt to pick up my car would succeed. Entire process was horrifying. I have all of the text messages saved to which will be included in my letter to the CEOs.

20 juin 2025
Logo de Wheels For Wishes

Réponse de Wheels For Wishes

Hi Heidi,

We’re very sorry to hear about your experience and want you to know that we take your concerns very seriously. The situation you’ve described is not the level of service we strive to provide to our donors. We are already in direct contact with the tow company that handled your donation to review what happened and address the issues you encountered.

Your feedback is important to us, and we are committed to ensuring that every donor’s experience is respectful, professional, and seamless. We’d like the opportunity to connect with you directly so we can work toward a resolution and ensure you receive all the necessary documentation for your records. Please feel free to reach out to us at at my personal email at liza@nfmdonations.com.

-Liza

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