When in Rome Avis 

213
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 3 sur 5 étoiles

I bought a few bottes of the Primitivo when on offer in Sainsbury's. The wine is a good enough drink, the the bottle design needs reworking. I applaud the idea of the card outer, but I found it extrem... Voir plus

Noté 5 sur 5 étoiles

I am a big fan of the paper bottled wines - which are great to drink and make lovely gifts - so light and eco-friendly. Unfortunately my latest order got damaged in transit - but the speed of custome... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Amazing wine from an amazing company. Excellent service - website straight forward & delivery free & next day. I have already highly recommended you to family & friends - one of whom has already used... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Very smooth experience w order and delivery. The Pecorino is a lovely fresh, easy-drinking summer white - enjoyed it with seafood and pasta. Cardboard bottle is a practical alternative - light but stu... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Grossiste en vins
  2. Caviste

Écrit par l'entreprise

RETHINKING WINE DRINKING When in Rome is here to make drinking wine as much fun as it is in Italy. We bring you high quality craft wines at great value, whilst all the time minimising our impact on the environment.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

213 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,6

Tous les avis

(213)

5 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Super quick delivery and a great…

Super quick delivery and a great product.

29 juillet 2023
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Réponse de When in Rome

Grazie for your excellent review, we really appreciate it! We're delighted to hear you received your order swiftly, and you love the product too. Salute!

Noté 5 sur 5 étoiles

Great wine and so much more convenient in cans

Great tasting wine and excellent fast convenient delivery

6 juillet 2023
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Réponse de When in Rome

Thank you Richard for your excellent review! We're delighted to hear your wine arrived swiftly and you appreciate the alternative formats we have to offer. Salute!

Noté 5 sur 5 étoiles

Excellent sustainable service

Quick delivery with updates from delivery provider. Great sustainable packaging !

12 juillet 2023
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Réponse de When in Rome

Thank you Andy for your excellent review, we really appreciate it! It's excellent to hear your wine delivery was smooth and you appreciate the more sustainable, alternative packaging we offer. Salute!

Noté 3 sur 5 étoiles

Good wine and delivered quickly.

Good wine and delivered quickly.
My main problem with when in Rome is the lack of availability of their their stock.

7 juillet 2023
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Réponse de When in Rome

Hi James. We're delighted to hear your order arrived swiftly and you enjoyed the wine too. We're very sorry you feel we lack in stock availability - we have recently experienced an increase demand and also launched a range of fantastic new liquids which have now landed in the UK. We'd be very happy to organise for one of our new canned wines to be sent to you to compensate for the missing items you've recently experienced? Please email us at ciao@wheninromewine.com and we can discuss this further with you. Best wishes, team WIR.

Noté 1 sur 5 étoiles

Delivery failed

Delivery failed. Photo taken by driver wasn't of my address. Now I have to wait in again...

6 juillet 2023
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Réponse de When in Rome

Hi Sue. We're sorry to hear your delivery failed. It seems like it was returned to our warehouse by DPD. I have now refunded you for your order in full. Please accept our apologies.

Noté 5 sur 5 étoiles

Speedy delivery and lovely packaging

Speedy delivery and lovely packaging - yet to try the wine

6 juin 2023
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Réponse de When in Rome

Thank you Nigel for your excellent feedback. We're delighted to hear the wine arrived swiftly, and you appreciate the innovative packaging too. Salute!

Noté 5 sur 5 étoiles

Glass of wine ready whenever you want. u

Website easy to navigate.
Once you know what wine you like it makes sense to buy in this way.
Wine stays fresh for a long time once opened.
Order fulfilled and delivered timeously.

8 mai 2023
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Réponse de When in Rome

Thank you for leaving such an excellent review, we really appreciate it! We agree our boxed wines are perfect for a delicious wine as and when you want. Salute!

Noté 5 sur 5 étoiles

Interesting wine varieties in a new format

I have found the quality of wines great. You can go beyond the obvious choice of pinot grigio with less known grapes, sourced from independent producers: I love peduncolo rosso and ribolla gialla from Friuli. I tried the can format: ideal for when I want a glass on my own. Ordered online: good service.

25 mars 2023
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Réponse de When in Rome

Grazie Mille Michele for your fantastic review! We're so glad you appreciate the alternative formats we have to offer and the authentic Italian grapes. Salute!

Noté 5 sur 5 étoiles

Love those cans

Great service, as always. Tried cans for the first time- perfect for pouring a small glass for two when you don't want to open a bottle.

21 mars 2023
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Réponse de When in Rome

Grazie Mille William! We agree the cans are perfect for a little tipple as and when you like!

Noté 5 sur 5 étoiles

Amazing wine

Amazing wine - great service!

10 mars 2023
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Réponse de When in Rome

Grazie Mille Mark for you fantastic review, much appreciated by the When in Rome team!

Noté 5 sur 5 étoiles

When in Rome offers the best service

When in Rome always offer the best, personal service. I am happy to subscribe to their wine boxes for the foreseeable future.

28 février 2023
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Réponse de When in Rome

Grazie Mille Joanna for leaving such a wonderful review! We're delighted to hear you value our service. All the best, Team WiR.

Noté 5 sur 5 étoiles

Excellent eco friendy innovation as i…

Excellent eco friendy innovation as i know i dont know any other retailer that supply recyclable cardboard bottles. Obviously slightly higher price than boxes via a large wont name company.
I would totaly recommend as glass is the wrong way forward.

26 janvier 2023
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Réponse de When in Rome

Grazie Jules for your excellent feedback, much appreciated! We're so delighted to hear you appreciate the benefits of the innovative packaging alternatives we have to offer. Salute to saving the planet!

Noté 4 sur 5 étoiles

Quick and easy to order and delivered…

Quick and easy to order and delivered the next day. All the wines are very good, great to having less packaging. Will keep buying.

28 janvier 2023
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Réponse de When in Rome

Hi Jenny. Thank you for leaving such a great review, much appreciated. Salute !

Noté 1 sur 5 étoiles

Order WIR-3531

Order WIR-3531
I placed an order on 3rd Jan. The website says 48hr delivery but I still havent recieved the bottles.

3 janvier 2023
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Réponse de When in Rome

Hi Neha. We have contacted you privately via email regarding your order.

Noté 5 sur 5 étoiles

Great wine

Swift delivery and great product

22 décembre 2022
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Réponse de When in Rome

Grazie Ian!

Noté 5 sur 5 étoiles

The taste of Umbria Quick delivery and the wine was…

Quick delivery and the wine was beautiful. Bought the Sangiovese box and having lived in Umbria for many years this was so good it took me back to my friends house who has sangiovese vines. It needs to breath in the glass and tastes even better if you can resist the temptation not to drink it

30 novembre 2022
Avis spontané
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Réponse de When in Rome

Grazie Stephenie for your excellent review, much appreciated! We're delighted this delicious Sangiovese took you away to the beautiful Italian vineyards. Salute!

Noté 3 sur 5 étoiles

A mixed bag

Good: simple, easy to navigate site, so the buying experience was fine.
Less good: no follow up email to tell me my wine had shipped, such that I had no idea it was arriving! Luckily I was in when it did, but given other companies issue sophisticated tracking info with an estimated time of delivery, this is an area for improvement

1 décembre 2022
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Réponse de When in Rome

Ciao Martin. Thank you for taking the time to leave feedback for us. We're delighted to hear your experience when purchasing the item was smooth. We're sorry to hear you did not receive tracking for your package, please note we have reported this to the relevant team and we will be investigating the route cause. All the best, team When in Rome.

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