Wilderness Avis 112

We used Wilderness Safaris for our recent trip to Kenya (May 2022). The staff at WS was particularly helpful and creative in creating our itinerary. They listened to the type of trip we wanted and matched it perfectly. James Shortt and his operations team were professional, knowledgeable and helpful. I would highly recommend Wilderness Safaris to plan a trip.

We stayed at two camps in Kenya - Laikipia Wilderness and Naibor and both were amazing experiences. The staff and guides at both locations made our trip extremely special and amazing. The guides at both parks were so knowledgeable and worked with us to tailor our game drives to our interests each day. I would highly recommend both of these camps and hope to visit again in the future.

We also had a local driver in Nairobi (Evans) from the Governors Collection who was simply amazing. We've never had someone go so far above and beyond our expectations.

I hope everyone can have as amazing trip as we did at these camps and using Wilderness Safaris. Can't wait to go back.

Great communication throughout the process and all around excellent service. We loved our trip!!!

All lodges were just great and different from each others .
I made many many trips since 50 years , and that was my best one by far .

Me and family stayed at 2 Wilderness lodges, the Doro Nawas in Namibia and Little Vumbura in Botswana. In both lodges, accomodation were very good standard, the staff absolutely kind and helpfull, the guides 5 stars!
On top of that, we had somme issues at Maun Airport, as Lufthansa just canceled our flight back to Europe without notice and Wilderness staff at Maun, made a terrific job helping us until a next day flight connection. They never abandon us, despite the flight bookings had nothing to do with Wilderness, until we were seated on the plane back.
The only negative point I have to point is the fact that as a professional photographer, I was very clear with the agent at Wilderness London Office explaining my photos objective in Botswana and today I think that Little Vumbura was not the correct lodge to recommend me. The time of the year (high grass and vegetation can become an issue) to do the visit, is very important and I was not aware about high vegetation that hides the animals. I believe that the commercial agents in London office, need a refreshment maybe from the guides in each lodge, regarding which potential animals we have more chance to see and understand the needs of each customer and not only selling the trip, although I realize that the Lodge is open the full year and their needs to sell all the rooms.

We have made several trips to Africa and the WS camps provided the best experiences. This special retirement trip is the first booked directly with them. The personal interaction and digital interface so far has been exemplary. It has so far been a case study in how it should be done and we are looking forward to the trip.

The booking process was fine

I received excellent service from Wilderness on the 3 times I have used them, Their attention to detail, proactivity and rapid response to any enquiry as well as their professionalism & customer focus has always been impressive.
I can highly recommend the company & staff & will certainly continue to use them in the future.

We stayed at the desert Rhino camp in April for a few days. We had a truly amazing once- in-a- lifetime experience: Great spot, fantastic accommodation & food, and above all great service & kindest team. The camp is about a couple of hours away from the main road. Our tip to spot a rhino took us a further 3 away: we had the feeling (not just the feeling obviously) to be very very far away from civilization, truly a priviledge (and adventure!). the Lots of animal to spot big and small. The scenery alone was so so gorgeous. We will never forget our days spent at the camp. Thank you so very much. We dream of coming back.

excellent service, very attentive, available and caring..

Great experience booking our family holiday! The consultant, Anneli, was very knowledgeable about the location and also helpful in suggesting options of places to stay and activities in each place. She supported us throughout to get every detail just as we wanted. Very happy with the outcome and would highly recommend Wilderness Safaris!

We just booked our second adventure in Botswana with Wilderness Safaris. Starting from the moment of contact until you are back home checking out all your amazing safari pics, well, this is the only way to go. Friendly, caring, diligent, Wilderness Safaris makes sure this is a trip of a lifetime no matter your budget. I have traveled the world, and our previous trip with Wilderness was our all time favorite. At least until the trip coming up!

Prior to the review we will say that it was the perfect safari that we had thought and planned which was executed by Wilderness Safari in an irreproachable manner. We had no surprises, what we had anticipated was exceeded in quality, service and information. It was what one could state irreproachable.
Now the question is, why was it so ?
We first identified 3 operators stating what we were looking for. One company never replied whilst the other delayed answering our queries. We received a reply from Wilderness safaris whom we had chosen years ago for a similar trip in Zambia. We spoke on the phone with Emma who immediately understood what we were looking for responding to all our inquiries and comments personally and diligently
Our priority was genuine: small but quality tented camp in a bush environment with professional Kenyan guides and drivers so that our grand children would not just look at wildlife but understand and share the importance in maintaining this unique environment and its complexity.

1. Advise on travelling
The information on Kenya entry requirements, visa, health documents, international arrival and departure were given in details and were invaluable.

2. Lodges
We were astounded at the genuine, friendly and efficient service given by all Kenyan staff and managers throughout our stay.
Tortillis Camp in Amboseli: Coming out of the plane, on the landing strip, Joseph greeted us with coffee, tea, etc, and then drove us to Tortillis whilst game viewing. Joseph is an exceptional guide, companion and his scope of knowledge of unbelievable depth in terms of nature, wildlife ranging from ants to the big fives.
The camp was personalised and professionally run, the lady assistant manager was efficient, friendly with a good sence of humour. There are outstanding views from bar areas and the privacy element of neighbouring tents was perfect. The pool was an asset but was at time noisy.

Wilderness camp in Laikipia: A charming but less sophisticated camp in a more remote and wilder environment of african bush. Great safari tents very private with a romantic element of outdoor bathroom and an outside verandah overlooking the valley. A mixture of game viewing, bathing in the river, climbing rocks, identify foot prints etc.. Ideal timing between the first and last camp where games where essentially in 4X4. Our kenyan guide/driver Steven was perfect in all senses and was able to find and follow the wild dogs pack through the bush by just following their tracks.

Offbeat Mara Camp
“Un sans faute” Dubai lost masai Bob a perfect gentleman, host, great sense of humour and a magician of surprises organising an unbelievable, magical and moving bush dinner starting with drinks around a camp fire that opened up to a silver set candle lid dinner table to celebrate two birthdays. A return to the magic land of Kenya and the thrilling masai traditional dancing and jumping, a stirring and emotional site into weawing between us all. Neither our grand children, our daughter Josephine, her husband nor ourselves can ever forget.
Once again, our guide/driver Joseph was astonishing in his knowledge of wildlife and during bush breakfast a great story teller in through african tradition.
The quality of food was remarkable in diversity, taste and presentation. The living room, bar area were extremely well decorated, confortable with the added charm of a birning fire place. The tents were again perfect and not forgetting the hot water bottle in ones bed !! The ultimate in personalised service.

The choice of various parks and lodges/camps were all wonderful. Fabulous experience. The guides were all exceptional and very knowledgeable in all the parks: Amboseli. Laikipia, Masai Mara.

It was a memorable experience. Absolutely wonderful and magical.

We have taken many trips over the years, but this tour, arranged by Wilderness, was by far the best. Our agent spoke with us many times, carefully arranged and rearranged our schedule, found just the things we wanted to see and was responsive throughout. We were met by staff on schedule everywhere we went; our accommodations were excellent; our guides were knowledgeable, and we were treated beautifully. The safaris were truly the highlight of our weeks in South Africa and Botswana. Words do not do justices to the beauty of the animals and the landscapes. We had not use Wilderness before, but surely will again.

What a wonderful team of professionals! I had a million questions and found this group to be thoughtful, patient and accommodating. I tried a couple of other agencies and Wilderness Safaris was by far the most responsive and professional.

We are thankful that we were connected with Wilderness Safaris. We worked with Emma and she was amazing. At first we talked through what we were looking for out of a vacation and then Emma went to work. She truly heard what we were wanting. The proposed plans were great and she patiently talked us through the choices and alternative ideas. She helped us add length and a total new environment to our trip. She was very responsive to anything we asked.
The trip itself was a great match for what we wanted. We are a family of four with boys 10 and 13 years old. The transitions between places was seamless. We really appreciated being meet behind pass control at the airport upon arrival. Each place was wonderful and offered something different from the others. Emma had communicated our dietary issues ahead of time and all but one place was ready and all of them kindly accommodated of our needs. We loved all of the places we stayed and would consider going back to them.
Upon returning home, Emma reached out to hear about our trip. It was nice to tell her about how much we enjoyed it.

Wilderness Safaris was recommended by fiends of mine that have traveled to Botswana twice. My experience so far has met and exceeded the high praise from my fiends. We are really looking forward to our trip.

We just booked a trip with Wilderness Safaris and so far, the service has been excellent. Even when our first contact went on summer vacation, the next person picked up right where she left off and responded to all questions and concerns with experienced, first-rate advice and guidance. Emails, phone calls, and any changes were immediately answered, making us feel that the team here works well together, and has a deep appreciation and knowledge of the places they are sending their clients.

Very supportive and flexible to accommodate the client‘s preferences

The Wilderness Safaris team is very attentive throughout planning and decision-making, tailoring solutions to the client's exact needs. Also, very knowledgeable on current Covid considerations and safety overall - providing peace of mind during this ever-changing international travel landscape.