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Lisez les avis des autres

Noté 5 sur 5 étoiles

I ordered 8 beautiful cast iron coat hooks from France, and the whole experience was fantastic from start to finish! Rochelle and Saskia were amazing : they kept me updated every step of the way, let... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Ordered some drawer pull handles from them. I think they were too expensive, even comparing them to other high end ironmongery providers. I only went for them as they were the only company that provid... Voir plus

Noté 5 sur 5 étoiles

As someone else said, I don’t usually write reviews either! But I also felt I had to for Willow and Stone. Superior quality handles, thank you! Just beautiful. Fantastic, friendly, per... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Their pieces are beautiful and truly feel luxurious and custom without breaking the bank. Great if you want to infuse some handmade craftsmanship and character into the home! Also, talk to them if... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin d'ameublement et de décoration

Informations provenant de diverses sources externes

Willow & Stone, Cornwall, are period ironmongers supplying Period door knobs, antique and reproduction door furniture, Traditional Hardware for old homes and gardens including brass door knockers, door handles and window accessories.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

115 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Thank you for a fast 1st class service…

Thank you for a fast 1st class service and door furniture products they look stunning on our new door
Would highly recommend

8 juillet 2025
Avis spontané
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Réponse de Willow & Stone

Thank you for taking time to respond. I’m so glad you are loving your purchases and our service.

Noté 5 sur 5 étoiles

Iron shelf brackets

I ordered some iron shelf brackets. They are well made and they look great.

17 juin 2025
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Réponse de Willow & Stone

Thanks for the five star review!

Noté 5 sur 5 étoiles

Willow & Stone were fantastic

Willow & Stone were fantastic! They helped me find a solution for a hard-to-find cast iron door latch. Rochelle was proactive, fast, and reliable throughout. It was a pleasure working with them. Thank you for top-class customer service. I know where to go next time!

19 juin 2025
Avis spontané
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Réponse de Willow & Stone

She’s brilliant isn’t she! So glad we were able to help. Thank you for your review!

Noté 5 sur 5 étoiles

Classy but homely shop.

Make this shop a must when you visit Falmouth!!, it has lots of unusual and quirky pieces and lots of British made stuff. Staff were lovely and left you alone to browse and shop.

Tina G

8 mai 2025
Avis spontané
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Réponse de Willow & Stone

Glad you enjoyed your visit to our Falmouth store Tina! Thanks so much for taking time to post a review.

Noté 5 sur 5 étoiles

Great store

Great store. Immaculate service. Exceptional products.

19 mai 2025
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Réponse de Willow & Stone

Really lovely to hear! Thank you so much

Noté 5 sur 5 étoiles

Great costumer&technical service. Great knobs

It was a pleasure to meet and work with you. Laura and Saskia gave me technical support and were very helpful. Excellent customer service and wonderful knobs. The delivery was very fast. We will keep in touch. Thank you very much for your help in purchasing the knobs I needed.

1 mai 2025
Avis spontané
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Réponse de Willow & Stone

Thanks so much for taking the time to review and mentioning two of my wonderful team who are passionate about our products and always keen to help. Please come again!

Noté 5 sur 5 étoiles

This is a trustworthy company.

Website Excellent service excellent. Excellent product. Prompt returns service.

17 avril 2025
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Réponse de Willow & Stone

Thank you so much! I’ll pass on the praise to the team.

Noté 2 sur 5 étoiles

Received wall hanging clothes airer…

Lovely product but was scratched and delivery packaging was poor. Looked like we’d received a previously returned product. Will return it back and debating whether to replace.

29 avril 2025
Avis spontané
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Réponse de Willow & Stone

UPDATE: I’m pleased to say we were able to make contact and get the product back - rest assured we will always aim to resolve problems on the odd occasions things are not as expected.
We’re terribly sorry to hear this, particularly if an underpar product has slipped through the net. We pride our selves on fabulous quality products so it’s definitely not the norm. Please get in touch with sales@willowandstone.co.uk with your order number and we’ll rectify straight away.

Noté 5 sur 5 étoiles

Definitely recommend this company 5 🌟

Definitely recommend this company 5 🌟
For awesome product, excellent communication and fab team work.
Already recommended you to my clients 🏆
Keep up excellent work, will definitely be shopping with you again soon 🌻

23 avril 2025
Avis spontané
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Réponse de Willow & Stone

Thank you so much for your positive review it means so much to my team and I!

Noté 5 sur 5 étoiles

Communication was top class!

Communication was top class!! It was with a person not a robot - excellent customer service. The products arrived in perfect condition, all installed and look amazing!

17 février 2025
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Réponse de Willow & Stone

Wonderful to hear - this is exactly what we aim for. Thank you so much for taking the time to write a review.

Noté 5 sur 5 étoiles

I've ordered a range of door handles

I've ordered a range of door handles, locks and brackets for a home renovation from Willow & Stone. All have been excellent. Only warning I'd give is that ceramic door furniture is very brittle so be gentle!

24 mars 2025
Avis spontané
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Réponse de Willow & Stone

Thank you so much for the feedback - ceramic fittings will last a long time but are certainly require a steady hand when fitting. Do get in touch if there was an issue with any of the parts as we do have some replacements. We’re so pleased you were very happy with the overall product quality.

Noté 5 sur 5 étoiles

Very happy

Great selection of products. I ordered string lights from the online shop and they arrived promptly and were exactly as described on the website. Thank you

20 janvier 2025
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Réponse de Willow & Stone

Thanks so much for the review, it means a lot and I’ll feed it back to my lovely team.

Noté 5 sur 5 étoiles

Oak kitchen roll holder

Well made item and quick delivery.

20 janvier 2025
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Réponse de Willow & Stone

These are some of our best selling British made products so really pleased! Please visit again soon.

Noté 5 sur 5 étoiles

Love all the products I’ve had from…

Love all the products I’ve had from Willow and Stone. I’ve bought oak pegs, plate shelves, cutting boards and some baskets. Great quality and just my style. Service and communication great.

20 janvier 2025
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Réponse de Willow & Stone

Thanks so much for your custom and great feedback. I’m so pleased you keep coming back as we update our collections continuously. I’ve passed on your kind words to my lovely team.

Noté 5 sur 5 étoiles

Easy ordering process via the website

Easy ordering process via the website, quick delivery and best of all my lamp was in the sale! Perfect. Thank you 🥰

20 janvier 2025
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Réponse de Willow & Stone

Great to hear as there’s nothing worse than a complicated ordering process! Please come again soon and thank you for taking the time to leave a positive review!

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