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Wilsons Pet Food Avis 

808
•
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

So easy to order and reschedule via the Wilsons website. Lucy, my doberman loves the cold pressed premium food. She is currently enjoying the vension and trout. No tummy issues whatsoever. Her c... Voir plus

Noté 5 sur 5 étoiles

Tasha was excellent dealing with DHL terrible delivery service with lost order prompt chasing up , making sure order got processed and finally delivered correctly. Extremely grateful for added ext... Voir plus

Noté 5 sur 5 étoiles

Good communication when a question was asked. I changed from kibble to cold pressed as my dog was being sick. The kibble was swelling in her stomach and on occasion she would bring it straight back... Voir plus

Noté 5 sur 5 étoiles

The food is excellent for my dog, he has had issues with digestion for years, the Wilson’s food has settled him massively. A common issue with German Shepherds, I honestly have tried everything and... Voir plus

À propos de l'entreprise

  1. Producteur de produits alimentaires
  2. aussi dans
  3. Fabricant de produits alimentaires
  4. Magasin d'alimentation animale

À propos de Wilsons Pet Food

Écrit par l'entreprise

🧑‍🍳🥬 Fresh meals and elite dry food
✨ Award winning and expertly designed
📦 Right to your door

Designed by nutritionists to give your dog their best healthiest life, our Fresh and Cold Pressed dog food is crafted in Scotland and gently cooked to lock in nutrients.

96% of pawrents saw a positive change in their dog after feeding Wilsons, and we've been voted Best Dry Dog Food in 2025 and 2026 by Your Dog readers.

Wilsons meals help support digestion for healthy tummies and award-winning poops.

Delicious food your dog will love

Écrit par l'entreprise

Try Fresh and Cold Pressed Dog Food today
Delicious, fresh and cold pressed dog food - made in Scotland and designed by nutritionists to give your dog their healthiest life.

Quick and easy dog food deliveries

Save 10% when you subscribe

Subscribe to Wilsons Pet Food and you'll get 10% off every order, plus the convenience of deliveries when you need them! Easy to set up, easy to make changes.

Coordonnées de contact

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4,6

Excellent

TrustScore 4.5 sur 5

808 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 97 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

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Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(808)

755 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Jax loves your food

Jax loves your food, service is great too.

6 août 2026
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Réponse de Wilsons Pet Food

Thank you so much for leaving us a glowing review! We are delighted to hear Jax is loving our food!

Noté 4 sur 5 étoiles

Good dog food

Good website, love the subscription service and how flexible this can be + the rewards which are a nice little suprise when arrived.
One of my puppies came on Wilson's raw and cold pressed from her breeder.
We now use the Wilson's cold pressed for my dogs and they both eat and enjoy it.
Would be 5 stars but I do get a lot of crumble/dust at the bottom of each bag which means we do lose out on actual pieces of food.
Great, quick delivery service which helps if we have used more of one bag and need another so we aren't panicking.
Both dogs do well on the food and haven't had any problems so far.

9 juin 2026
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Réponse de Wilsons Pet Food

Thank you so muchf or takig the time to leave us a review! We are really happy ot hear that you love our food, and our service!

We are sorry to hear about the powdery nature of your recent bags. While it is normal to find a little bit of powder/dust near the bottom of the bag, it sounds like you have encountered more than expected, so please get in touch with our Customer Service as soon as possible, so that they can resolve this for you!

Noté 5 sur 5 étoiles

Regular subscription don with ease

Just signed up for a direct delivery/regular subscription with Wilsons as my local petshop is closing.. Really easy to set up and delivery was fast and on time..Thank you...3 happy critters, in our household, too!🐾❤️Looking forward to future deliveries.

17 août 2026
Avis spontané
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Réponse de Wilsons Pet Food

Thank you so much! We are happy to hear our subscription service is working so well for you. We really appreciate your kind words!

Noté 5 sur 5 étoiles

Excellent products

Excellent products - excellent customer service

5 août 2026
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Réponse de Wilsons Pet Food

Thank you so much, It really makes our day to read reviews like this!

Noté 5 sur 5 étoiles

Could not fault the company or delivery…

Could not fault the company or delivery it was on time and no problems. Issue is ordered 3 bags and my 2 will not eat any.

7 août 2026
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Réponse de Wilsons Pet Food

Thank you so much for your kind words! We are sorry to hear that your lovely dogs are not enjoying our food! This is unusual, but all dogs are different, and the natural taste of our food may take a little getting used to for some.
Please get in touch with our Customer Service team, who will have some ideas on how to entice your lovely dogs to enjoy our food!

Noté 5 sur 5 étoiles

Excellent service

In addition to the fact my dogs love the food the customer service is absolutely first class. Had an issue changing my payment method and they resolved it quickly and efficiently. All the messages are personal and so helpful.

14 août 2026
Avis spontané
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Réponse de Wilsons Pet Food

Thank you so much for taking the time to leave us such a great review! We are glad to hear we were able to help so quickly!

Noté 4 sur 5 étoiles

First time of ordering

First time of ordering , we have an 11 month old Bedlington terrier who needs a low copper content food and is transitioning from puppy to adult food . Wilson’s delivers what we need for him and the service was fantastic. It’s early days but going well , he likes the taste and his poops are more solid 😊

7 août 2026
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Réponse de Wilsons Pet Food

Thank you for taking the time to leave us a review! We are happy to hear that your lovely dog is enjoying our food!

Noté 5 sur 5 étoiles

A easy process from start to finish,my…

A easy process from start to finish,my dogs love the wild boar,venison and pheasant bites which I use for training treats.I know they are getting good quality natural treats .Delivery is always speedy and great communication. 5 🐾 from us.
Happy dogs = happy muvver.❤️‍🩹🐾

6 août 2026
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Réponse de Wilsons Pet Food

Thank you so much for your lovely review! We are really happy to hear that you love our treats and service!

Noté 5 sur 5 étoiles

Great dogs food and good customer service

Have used Wilsons since was dog was young and have Always had a good experience with Wilsons dog food. When I have had a issue I have contacted them and they always get back promptly and sort the issue. Delivery is quick too. Thankyou

13 août 2026
Avis spontané
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Réponse de Wilsons Pet Food

This is great to hear. Thank you so much for leaving us such a lovely review!

Noté 5 sur 5 étoiles

This food is good with wholesome…

This food is good with wholesome ingredients my dogs love it unfortunately as I am retired I can’t always afford to feed them the best I take on rescues & do my best to feed them the best, would definitely recommend Wilson’s, Thanks

6 août 2026
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Réponse de Wilsons Pet Food

Thank you so much for your lovely review, we are really happy to hear this! Please get in touch with our Customer Service team about great ways to save money with us!

Noté 1 sur 5 étoiles

Up setting

Well, this company is not been very right to me at the moment they went and ordered dog food on me and I didn’t expect it. It comes up on their site. When would you like it? Ordering and I put 10 weeks because my dog‘s not been eating the food very well on most sites I’ve tried now so I wanted to give this food to go and I’m still trying at the moment. I’ve still got packages left it’s very awkward dog and it’s very hard to feed. I miss Nanna. is mummy left him with me so I wanted to take my time and doing this dog food so apparently they sent me some food out and if they’ve received it back now and taking money out of my bank and I’ve asked since Sunday and it’s Thursday today I phoned several times. I’ve been on Instagram the business chat and they’re very upset that I haven’t had a word back. I’ve had one or two emails but nothing to say that they’re gonna do anything that they’re just sorry about this situation. Well I’m sorry I went with this company. I want a full refund and I’m not getting any further. I phoned up when I get the phone gets put down. It cuts me off. I’ve left two messages now which I’ve been lucky to do so I can’t give them any stars really I’ve given them one. I would like my refund as soon as possible. I’m leaving this message on here on trustpilot because I don’t think they deserve to have any reviews of me or anybody actually I don’t have anybody’s trust in them.

2 août 2026
Avis spontané
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Réponse de Wilsons Pet Food

We’re very sorry to hear about your experience and completely understand your frustration. We appreciate that this situation was upsetting, particularly when you were trying to manage your dog’s food carefully.

We can confirm that your refund has now been processed. We would also like to clarify that your enquiry was responded to within our 48-hour response timescale, although we appreciate that you may have been expecting a quicker resolution.

We sincerely apologise for any confusion or frustration caused throughout the process. We’re grateful that you took the time to share your feedback, and we will use this to help improve our service going forward.

We’re sorry again for the inconvenience and wish you and your dog all the very best.

Noté 5 sur 5 étoiles

Always loved by my girls

Always loved by my girls. More flavours would be welcomed

31 juillet 2026
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Réponse de Wilsons Pet Food

Thank you for taking the time to leave us such a lovely review, we are so happy to hear that your girls are enjoying our food!

Noté 1 sur 5 étoiles

Found plastic in their food

Found plastic in their food! STAY AWAY for your own dogs safety!!!

Enough said!

10 septembre 2025
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Réponse de Wilsons Pet Food

We’re sorry to see this review, particularly given the considerable efforts our team made to resolve this issue quite some time ago, including our Managing Director personally speaking with you.

We’re always willing to listen to concerns and work constructively towards a resolution. However, on this occasion, several members of our team were subjected to unacceptable and verbally abusive behaviour, including during your conversation with our Managing Director. While we remain committed to helping customers with genuine concerns, we do not tolerate any abusive behaviour towards any of our team.

We made every reasonable effort to resolve the matter constructively at the time, and we remain confident that our team handled the situation professionally and appropriately.

Noté 5 sur 5 étoiles

Great experience with Wilsons

Great experience with Wilsons. Very good communication and speedy delivery.

30 juillet 2026
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Réponse de Wilsons Pet Food

We are really happy to hear that! Thank you so much for leaving us such a lovely review, and we are always here if you need anything! Thank you for choosing our products!

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