Don’t waste your money. This product never worked with our email system, yet they refused to refund our money and continued to bill us annually. I had to cancel my credit card to get the charges to st... Voir plus
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Lisez les avis des autres
Sehr schlechter Kundensupport und ein Produkt, welches einfach auf einmal nicht mehr funktioniert. Der Support meint dann einfach man soll mehrere Stunden warten es sollte dann schon wieder gehen, auf... Voir plus
We use Wisestamp because we value security. We’re a cybersecurity company and we value privacy, and Wisestamp is a great product to organize and manage all of our email signatures, securely.... Voir plus
L'entreprise a répondu
I've been using the Wisestamp platform for well over a year now. It works really well and is easy to get started. If you have extra complexitity, it works well with that too. For example, we have t... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
WiseStamp is an award-winning, enterprise-grade email signature management platform designed to scale with the needs of market-leading organizations. Trusted by over 1.2 million customers worldwide, WiseStamp enables businesses to centrally create, manage, and deploy professional, on-brand email signatures effortlessly. WiseStamp turns every email into a powerful brand asset, enabling enterprises to maintain brand consistency, enhance engagement, and drive business impact at scale. WiseStamp also works seamlessly with all email platforms - no coding needed! Turn every email into an opportunity. Make it count.
Soc 2 and HIPAA Compliant
WiseStamp is committed to the highest standards in security.
WiseStamp is committed to the highest standards of security, making it the ideal email signature solution for enterprise companies. It will undergo yearly Soc 2 Type II audits, which are more rigorous than typical data security audits, to open doors to companies who require more stringent certifications.
Coordonnées de contact
17 State Street, Suite 4000, 10004, New York, Etats-Unis
- wisestamp.com
Make every email count!
2,6
Bas
117 avis
A répondu à 70 % de ses avis négatifs
Répond généralement dans un délai d'un mois
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Tried 3 months to cancel my…
Tried 3 months to cancel my subscription. They won't let you do it over the phone or through email. The only way is to do it through a chat bot. The bot was messaging back and forth consistently until I said I wanted to cancel my subscription, now its been a 25 minute wait with no response from the bot or a human
5 décembre 2025
Avis spontané
Réponse de WiseStamp
Hi Victoria,
We sincerely apologize for the delay and the frustration this has caused. Our chat system is available 24/7 and is designed to provide faster and more efficient support than email or phone, ensuring that we can assist our customers as quickly as possible. While we typically respond promptly, there can occasionally be short delays during periods of high volume, and we appreciate your patience and understanding.
Please don’t hesitate to reach out again. We will make sure that your request is handled smoothly and quickly.
I have had no access to my Wisestamp…
I initially had a negative experience in a lack of response to not having access to my signatures for a few days, but the company went above and beyond to resolve the issue. Their customer service team was responsive, professional, and ensured everything was corrected promptly. I truly appreciate the effort they put into making things right, and I’m now very satisfied with the outcome. Highly recommend their service!
18 novembre 2025
Avis spontané
Réponse de WiseStamp
Hi Diane,
Thank you for sharing your experience! We’re glad we could resolve the issue and that you’re happy with the outcome. Your kind words about our support team mean a lot. We always aim to make things right for our customers.
We really appreciate your recommendation and look forward to continuing to provide you with a smooth and reliable experience!
We are unable to cancel our subscription.
We are unable to cancel our subscription, and support is not answering.
I send my first mail to support at 11/11-2025, yet still no reply.
There is no way for u to cancel, so i guess we have to close our credit cards to avoid beeing billed.
Cant not recommend this,.
17 novembre 2025
Avis spontané
Réponse de WiseStamp
Hi Nick,
We’re really sorry to hear about the trouble you’ve had and the frustration this has caused. We no longer receive support requests by email, which is likely why you haven’t received a reply. Our current support channel is through the WiseStamp chat bubble at support.wisestamp.com, and our team is available there to help with subscription and billing issues.
Please reach out to us through the chat, and we’ll make sure your request is taken care of as quickly as possible. We truly appreciate your patience and the chance to make this right.
"Don't let the door hit you on the way out" - our account manager at Wisestamp
We paid for Wisestamp for five years before deciding to move to another vendor for more features.
We made a request to extend our contract for two weeks during the transition to our new vendor. The Wisestamp rep and our account manager were less than interested in responding to our request, let alone helping us with it. Had to wait over a week to get a response. This communication occurred within the dates of our paid contract, so as soon as we told them we weren't extending, they dropped us. Ultimately, they refused to extend the contract for two weeks.
It's an understatement to say that they were not concerned about customer retention or win back.
Additional issues:
- Non-responsive design features
- Glitchy
- Charge additional $100+ for minimal design help, like centering a line (we paid for it because we were so frustrated with the design limitations).
I don't recommend WiseStamp. You get what you pay for.
11 novembre 2025
Avis spontané
Réponse de WiseStamp
Hi Bethany,
We’re really sorry to hear about your experience, and we appreciate you taking the time to share it with us. This definitely isn’t the kind of service we want any customer to feel they’ve received. We have reached out via email and are ready to help however we can.
About the additional issues you mentioned—we’d love to offer a bit of clarification. Our signature editor is built to be customizable and responsive, and most design adjustments (including alignment and layout changes) can typically be done directly in the editor without any added cost. We do offer optional design services for those who prefer extra help, but we’re sorry if this wasn’t clear or if the experience felt limited or frustrating along the way. Your feedback helps us improve.
We truly care about our customers and appreciate the years you spent with us. If you’d like to continue the conversation or if there’s anything more we can do, please feel free to reply to the email you received. We’re here and happy to help.
Email signatures that don’t SOC2 much
We use Wisestamp because we value security.
We’re a cybersecurity company and we value privacy, and Wisestamp is a great product to organize and manage all of our email signatures, securely.
We also really get value from using banner emails.
In fact, we booked a few demos at Black Hat and RSA by linking the banner to our event landing page.
In short, our IT loves it, and it’s simple enough for our marketing team to use and get plenty of value from. It’s inexpensive (relatively) and has great support.
Highly recommended!
6 novembre 2025
Avis spontané
Réponse de WiseStamp
Thank you so much for taking the time to share this thoughtful review! We’re thrilled to hear that WiseStamp meets your high security and privacy standards, especially coming from a cybersecurity company, that means a lot to us. We take pride in maintaining these standards, and it’s wonderful to hear that you're making use of the banners.
Your recommendation truly means a lot to us! We look forward to continuing to support your team.
We use this tool as our enterprise…
We use this tool as our enterprise email signature management software.
We are a large automotive company with over 5,000 employees.
Wisestamp is the tool that we use for brand consistency. We also use of for promotional banners and sales of our latest car sales.
Overall, I'm very satisfied and would recommend it to other large businesses, especially enterprises.
I see a lot of bad reviews here, but we never had a bad experience wiht this company. When we have issues, we open a support ticket and get answers within 24 hours.
3 novembre 2025
Avis spontané
Réponse de WiseStamp
Hi Lauren,
Thank you for sharing your experience! We're thrilled to hear that WiseStamp has been a reliable solution for your enterprise needs. We also appreciate your feedback regarding our support team, providing timely assistance is very important to us, and we’re glad to hear that your issues are resolved within 24 hours.
Your recommendation means a lot, and we’re committed to continuing to provide a seamless experience for customers like you.
The service is easy to use and intuitive
The service is easy to use and pretty intuitive. New employees are automatically added using the Google Workspace integration, and any time I did have an issue or a bug, their customer service was timely and helpful.
28 octobre 2025
Avis spontané
Réponse de WiseStamp
Hi Libi,
Thanks for your feedback! We’re glad to hear that you find WiseStamp easy to use and that our support team has been helpful when needed.
We really value hearing what our users enjoy about our product and use feedback like yours to continue enhancing WiseStamp. Thanks again!
How unethical is it that you cannot…
How unethical is it that you cannot automatically cancel your subscription and have to wait 24hrs for someone to review your chat before cancellation. Please cancel my subscription today.
28 octobre 2025
Avis spontané
Réponse de WiseStamp
Hi Tammy-Jade,
This is Keren from WiseStamp Support. Thank you for sharing your feedback. Your cancellation has been processed as requested.
We truly value each of our customers, and of course we always hope you’ll stay. That’s why, before a cancellation, we aim to help resolve any issues and understand what isn’t working well so we can improve our product and ensure it meets your needs. If you still choose to cancel after that, we completely respect that decision of course.
Your feedback has been noted, and we’ll use it to keep improving WiseStamp.
Refusing to refund documented fraudulent charges
WiseStamp charged me $70 for an auto-renewal on an account that had been canceled and refunded a year earlier. I provided bank statements and emails proving this, yet they continue to deny the mistake and refuse a refund.
Instead of resolving the issue, they gave me the runaround over several emails. They even created a new account with a typo in my email to claim that was the active account they were billing me for. This is to an email account that doesn't even exist!! Each time I clarified the situation with documented proof, they created another reason (excuse) that I couldn't cancel the account (to an email that doesn't exist) and start the whole cycle over again.
It’s been weeks of back-and-forth over a clear billing error, handled with zero accountability or transparency. Their support has been evasive and unprofessional. I strongly advise caution before doing business with WiseStamp.
13 octobre 2025
Avis spontané
Réponse de WiseStamp
Hi there,
We’re really sorry to hear about your experience. We want to understand exactly what happened and make this right for you. To do that, we’ll need the email or username associated with the account. Without it, we’re unable to locate the subscription or investigate the issue properly.
Please reach out to us through the chat bubble at the bottom-right corner of support.wisestamp.com. Our support team is available 24/7 and is ready to assist once we have your details.
Thank you for bringing this to our attention. We truly want to get this resolved for you.
DO NOT USE THIS COMPANY
DO NOT USE THIS COMPANY. There is no cancel subscription button so they make you go through a email request just to cancel subscription. I tried it and its no good. Cancelled and a year later they charged my card almost 100.00. No way to get a hold of them.
11 octobre 2025
Avis spontané
Réponse de WiseStamp
Hi AZ,
This is Keren from WiseStamp Support. We’re sorry to hear about your experience and understand how frustrating this must have been. WiseStamp is a trusted service, and we take every customer concern seriously.
If your subscription wasn’t canceled as requested and renewed in error, we’ll be happy to make it right and refund any charges. You can reach us anytime at support.wisestamp.com, and we'll take care of everything for you.
We appreciate you taking the time to share your thoughts with us.
My signature
9 octobre 2025
WiseStamp is horrible
WiseStamp only allows you, per their fine print, to cancel a subscription 14 days after it renews. Otherwise you have to pay for the entire year with no refunds. They are not up front about this, and the subscription, for what you get - is overpriced and underpowered. I am extremely disappointed with WiseStamp and would love to be able to tell everyone I know never to use their service, and certainly not to sign up for a nonrefundable year of service.
3 octobre 2025
Avis spontané
Réponse de WiseStamp
Hi Ginger,
We’re sorry for any frustration or confusion you’ve experienced. For clarity, WiseStamp offers a 14-day free trial with no credit card required, so you can test the product before committing to a paid subscription. Once you upgrade to a paid plan, our 14-day cancellation policy applies from the date of the upgrade. This policy is outlined during the upgrade process, and our support team is always available to help with any questions or concerns.
If you’d like assistance or want to discuss your experience further, please reach out using the chat bubble in the bottom right corner of our website at support.wisestamp.com. We’d be happy to help and understand what happened.
It makes my email look so much better
Wise Stamp has been a great information card for my small business. I am glad I found your company name again, you all are the best when it comes to email banners.
25 septembre 2025
Réponse de WiseStamp
Hi Celeste,
We’re glad to hear you’re enjoying our product, especially the banner features! Thank you so much for taking the time to share your feedback, we really appreciate it.
This product is terrible
This product is terrible. Their customer support is practically non-existent, and the software is full of glitches.
If you try to implement it across multiple emails, all they provide is a “help doc” filled with incorrect and misleading instructions that go nowhere.
I’ve spent over a month trying to get this to work. The fact that something as simple as setting up an email signature has turned into such a headache is unbelievable.
Do not use this company.
11 septembre 2025
Avis spontané
Réponse de WiseStamp
Hi Ryan,
We’re very sorry to hear about the frustration you’ve experienced. This is not the experience we want our customers to have.
Our platform is designed to provide a seamless and reliable experience, and we’re always happy to help if anything isn’t working as expected. Our support team is available 24/7 to guide you through any issues and ensure your email signatures work correctly across multiple emails.
If you’re open to it, please reach out to support via the chat bubble in the bottom right corner at support.wisestamp.com so we can helpi make this right.
Charged via Visa without notice, cancellation request ignored
My subscription began April 12, 2025. The “Cancel subscription” option was not available in my dashboard (Visa billing). I only became aware of the charges when I checked my Visa statement on May 2—I never received an invoice or email notification before that.
I reached support on May 2 (Ticket #984781) asking to cancel, but the subscription was not cancelled and charges continued. I’ve requested backdated cancellation and a refund for charges after May 2.
The product itself is fine, but the cancellation process and lack of billing transparency are unacceptable. Please fix the Visa billing flow and ensure invoices/notifications are always sent.
7 septembre 2025
Avis spontané
Réponse de WiseStamp
Hi Lena,
Thank you for sharing your feedback. We sincerely apologize for the issues you experienced. Your refund was processed on September 7, and we understand how frustrating this delay has been.
Indeed, subscription cancellations must be done by contacting our support team, as this option isn’t available directly on the platform, but we're looking into changing this flow.
We also want to note that we always send email reminders before each renewal, and we’re very sorry that you did not receive yours. We will investigate this thoroughly to make sure it doesn’t happen to anyone else.
Thank you for your patience and for giving us the opportunity to improve. If there’s anything else we can help with, we’re here for you.
Really happy with Wisestamp
My email signatures have never looked better or been more functional. I've worked for companies for years that have non-uniform email signatures and it looks unprofessional. This solves that with great options like links and metrics.
2 septembre 2025
Avis spontané
Beware of WiseStamp. They are dishonest.
Beware. You cannot CANCEL ever. WiseStamp charged me for several years after I CANCELLED. They have no working CANCELLATION feature and they will just keep writing you back as to why you want to cancel. Then, they will later write back that you didn't respond. WiseStamp is a fraud service provider. You will never be able to cancel for any reason.
2 septembre 2025
Avis spontané
Réponse de WiseStamp
Hi Andrew,
We’re truly sorry to hear about your experience and understand how frustrating this must have been. Please rest assured that WiseStamp is a legitimate and trusted service provider, and we take great care of our customers.
You are absolutely entitled to a refund in this case. All you need to do is open a support ticket with our team, and we’ll make sure your request is handled promptly and your refund is processed.
You can open the ticket here: https://support.wisestamp.com/hc/en-us/requests/new
We appreciate your feedback and are continuously working to improve both our product and customer experience.
The WiseStamp Team
Great for Substitutes!!!
As a substitute teacher, this is great on my school district email as it let other teachers reach out to me via email or by my cellphone number that is listed.
18 août 2025
The awareness on cybercrime and to detect potential hackers form a hacked data system in a computer.
The most interesting topic and courses that align in my present profession.
15 juillet 2025
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