Just moved into our home. Discovered that our combination oil boiler was leaking water. Text Ben ( on a Sunday). He called back within the hours. Attended. Stopped the leak. A couple of days later rep... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Great service. New boiler fitted and working in 2 days, just 1/2 day more to fully complete and do some extra works for us. Engineer, Bill, took time to explain everything. Lovely clean job and all... Voir plus
I found Ben to be very knowledgeable, we live in an old house which has had plenty of add ons in its 200 years. He very quickly got to grips with our plumbing, and fixed our water pressure issue after... Voir plus
Ben always turns up when he says he will and explains what is wrong and how he has fixed so you are always in the loop .
À propos de l'entreprise
Écrit par l'entreprise
W J Townsend and son are a family run Plumbing and heating business specialising in oil heating systems. From boiler repairs, servicing and replacements we have your oil boiler covered. We carry out all plumbing jobs from tap replacements to a whole house re-plumb, caring for all types and sizes of domestic houses. We work along side of Worcester Bosch and Grant boilers as approved installers enabling us to offer the best products with the support of the manufacturers. We get our materials from leading merchants only using the best stuff for our customers. W J Townsend and Son was established after the 2nd World War in 1945 by William John Townsend who ran the business up to the 1980’s when his son Andy took the reigns. Ben joined the business after completing his A levels in 2002. He then carried out a formal apprenticeship achieving a NVQ level 3 in plumbing and heating and gained lots of extra qualifications. Andy Retired in 2018 with Ben taking control to continue offering the same level of service backed up by the years of experience that have been passed down from generation to generation. Looking towards the future W J Townsend and Son look to offer all the newest technologies blending the years of experience and high efficiency green solutions to ensure our customers have the highest level of heating solutions.
Coordonnées de contact
32 Holdenby Road, NN6 8DH, East Haddon, Royaume-Uni
- +441327830661
- wjtownsendandson@gmail.com
- wjtownsendandson.co.uk
4,7
Excellent
46 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Very swift response to a problem
Very swift response to a problem. Totally professional and friendly. Efficient, conscientious and thoroughly to be recommended on all accounts.
12 octobre 2023
Avis spontané
Old School Reliability and Honesty
At Last, a company that does exactly what they say they are going to do without over-promising, Bens crew were courteous and responsive and left me in no doubt as to the quality of the work carried out, I was left feeling confident that all my requests had been completed to a high standard and have no reservations in recommending W J Townsend & Son
11 août 2023
Avis spontané
Job well done
1st class plumber very polite and helpful.
Great service
Good attention to detail
2 juin 2023
Avis spontané
Excellent reliable service
Excellent, friendly and knowledgeable engineer. Helpful receptionist. Prompt reliable service. We always use for servicing and any boiler problems.
26 avril 2023
Avis spontané
Can trust the company to do a good job
I had a great service from both Ben and Sean. Clear answers to all questions. Very reliable service. Can trust them to do a good job. I would recommend them to others.
17 mars 2023
Avis spontané
Fantastic service
Fantastic service. Quick, efficient oil boiler service by Sean who is professional, kind and very knowledgeable. Easy to book in and always a pleasure to deal with everyone at Townsend’s
24 mars 2023
Avis spontané
Exceptional business and service. Fully recommend.
Sometimes we get used to poor service!
We are delighted with the service, price and communications delivered by W J Townsend & Son which is second to none. From start to finish the experience has been excellent. Thank You
15 mars 2023
Avis spontané
I have now found a reliable boiler…
I have now found a reliable boiler service company. Outstanding service.
24 février 2023
Avis spontané
W J Townsend & Son are fantastic
W J Townsend & Son offer a fantastic, friendly and reliable service each year, they get 10 out of 10 from me.
3 février 2023
Avis spontané
Pleasant and courteous engineer
Pleasant and courteous engineer, very little intrusion into house routine. System now running much quieter.
27 janvier 2023
Avis spontané
Excellent service
My central heating stopped working on a very cold day.
Ben responded to my request for help almost immediately, identified a failed valve and replaced it; all within a few hours.
17 janvier 2023
Avis spontané
Excellent service
We always get excellent, professional and friendly service. First class team.
23 janvier 2023
Avis spontané
Fast and efficient service as always.
2 décembre 2022
Avis spontané
Excellent service
23 juin 2022
Avis spontané
Excellent service from this local…
Excellent service from this local company.
9 juin 2022
Avis spontané
Very reliable and attentive
Very reliable and attentive. Prompt call out when issues arise. 25 years of real satisfaction and constructive service.
27 avril 2022
Avis spontané
Réponse de W J Townsend & Son
It gives us real satisfaction to keep working for such great customers. Thank you
Responsive and comprehensive service at a reasonable cost
Ben and one of his team came to my rescue with a couple of urgent plumbing issues. Great, attentive and patient service. The guy wouldn’t leave until I was reassured that the problem had been resolved. First time using them but won’t be the last. Highly recommend
22 avril 2022
Avis spontané
Réponse de W J Townsend & Son
We look forward to helping you again. Thank you for your great review.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.