Very poor of BMW to cancel our test drive on the IX3 the afternoon/ evening before our test drive when we booked it a week in advance and we can’t get a test drive anywhere locally at another BMW gara... Voir plus
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Very poor of BMW to cancel our test drive on the IX3 the afternoon/ evening before our test drive when we booked it a week in advance and we can’t get a test drive anywhere locally at another BMW gara... Voir plus
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Ill get straight to this! The staff are amazing, friendly, professional , it was so refreshing to see smiles, and socialising. They offered to wash the car as well. The inside waiting area was... Voir plus
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Unfortunately our car was bumped into at the airport and the guilty person did a hit and run! The front light and bumper was damaged which was an insurance job! Wollaston motors in Northampton body sh... Voir plus
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Just part exchanged our BMW X1 for a newer model found this a really fabulous experience. So much better here than at our old main dealer. So friendly,helpful, knowledgeable interested in us not just... Voir plus
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Welcome to Wollaston BMW, Northamptonshire. Your authorised local BMW retailer, with excellent offers on new and approved used BMW's. Visit us today.
Bedford Road, NN1 5SZ, Northampton, Royaume-Uni
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A répondu à 83 % de ses avis négatifs
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Had a very pleasant and productive experience this afternoon with Ryan from the Sales team. My husband and I went to buy a car to see us through our retirement and couldn’t have asked for someone to be more knowledgeable and helpful. Ryan listened to our requirements and showed us 2 cars he thought might be of interest. We didn’t feel rushed or under any pressure at any point and everything was very well explained when it came to the paperwork. So we bought a car and came away feeling very happy and confident that we had the car that would suit our needs for the future. So thank you and well done Ryan.

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Brilliant service from Paul J!!! I tend quite wary when buying a new car as I've had bad experiences in the past. But Paul answered all of my questions with so much patience, i cannot thank him enough! It was a seamless process from start to finish. Paul was so helpful and nothing was too much trouble for him. He’s extremely personable and gave me genuine good advice. I am very happy and will be recommending Paul and the team to all my friends and family!

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Great service from Wollaston Northampton and in particular a big shout out to Richard R who demonstrated great product knowledge with a pleasant and engaging style - he is thankfully not your typical new car salesperson.

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I have had 3 cars from Wollaston BMW and every time they have given a second to none service and made my experience magical, I cannot recommend them enough.
Thank you Team Wollaston.
Jaz.

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5 stars just isn’t enough for this company.
I recently purchased a used BMW 1 Series from “Roger” who went above and beyond to help me find my new car. Excellent service throughout. Will definitely be purchasing another one in the near future.
Thanks again for a wonderful experience.
Rebecca

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Have bought another car from Wollaston a used 340d from the sales team of Roger and co
Totally professional through out and very knowledgeable of the product
Would not hesitate to use again
Thanks Garry

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Great service and in the required time
Car was lovely and clean when returned
Thankyou

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I had a service & two wheel replacements today. All staff were friendly & polite, highly recommend

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Recently took delivery of a new vehicle from Wollaston and couldn’t recommend them enough! The service and communication from the team throughout was absolutely fantastic. Ross in particular from the corporate fleet team was exceptional. Thank you all

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Speculatively popped in on Friday afternoon and 3 days later I’d dropped off my Z4 for PX whilst collecting my used approved M340d. A high-quality, personable and well-informed service throughout from brand specialist Jim. The rest of the sales team were also on-hand to support, gave general advice and were a fun and pleasant team to deal with. A great experience and I’ll be sure to become a repeat customer. Many thanks Wollaston BMW.

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Left black oily marks all over the cream interior. Left dents along both sides of the car and then tried to imply I had done it and that it wasn't a new car so I should expect it to have some dents in it. Refused to provide any CCTV footage and basically told if I couldn't prove it they didn't care.

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I picked up my new car today after first enquiring only 3 days ago. Roger and the team are of the highest quality. Great communication, very honest and made the whole experience a complete dream. I will be a customer for life 👍

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What a fantastic experience! From first contact to car collection, Wollaston have (yet again) set the bar even higher for outstanding customer service. Special shout out to Tayla Lawrie, who exemplifies how car dealership staff should be. If you guys at Wollaston haven't looked at your competition recently, you should - they are utterly dire by comparison. Thank you once again for your magnificent customer service.

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Absolutely impeccable service from Ryan , went over and above to secure the vehicle for me. Every process was smooth and efficient, overall the best experience I have ever received from a dealer. Thank you.

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1st class service from start to finish. Roger Greenwood is a consummate professional. Knowledgeable, but not pushy. We drove from Devon to collect my new car and are extremely pleased with it.

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My car was purchased by Sid and collect by Grant. Really efficient and friendly service, thank you!

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My X3 went in for a recall - problem with software so could't be done on time - no problem - fully informed and courtesy car extended - collected yesterday - all clean and all done plus an excellent health check video - a fantastic team effort by everyone at Wollaston - thank you

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Another great experience at Wollaston BMW
• Beat quotes from another BMW dealer
• Satisfied our budget
• Supplied everything we asked for
Another great experience from always professional, friendly and very accommodating - Thank You

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Absolutely fabulous service from the body shop once again. Mark Pindar and the body shop team are so professional and provide excellent customer service. I wouldn’t take my car anywhere else and would definitely recommend Wollaston BMW.

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From the first moment start speaking with Daniel all process of buying a car was amazing! Good presentation, great customer service, all paperwork done it on time ! First of all, we was very impressed about the presentation of the car which Daniel Curtis have send it to us ,( that’s was amazing, no one else didn’t send it like him, and we received few more from different BMW dealers), then on our appointment face to face we been more convinced that we are on the right time with the right person! No words how happy we are of our choice to come to Wollaston Motors and meet Daniel! Well done and thank you for you excellent service, Daniel Curtis!

Réponse de Wollaston BMW
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