Wonky Candles Avis 

860
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Always fabulous products from Wonky Candles. This time I bought a reed diffuser for my home office and two room sprays, all of the fragrances are gorgeous!

Noté 5 sur 5 étoiles

What a gorgeous range! Really well packaged for delivery, every aspect very professionally completed. The scent range is fantastic and additional extras such as reeds, coaster etc such a great touch!... Voir plus

Noté 5 sur 5 étoiles

Your continued support for this company is essentail. The products are wonderful. They are real family favourites. Long may they continue. Customer care is positive and timely. Please explore the work... Voir plus

Noté 5 sur 5 étoiles

I love Wonkey candles. The products are beautiful, the candles burn well, packaging and delivery is always spot on. I buy them for myself and for gifts. I've also been enjoying the subscription, some... Voir plus

À propos de l'entreprise

  1. Magasin de bougies

Écrit par l'entreprise

Wonky Candles offers products that are made from soy wax and vegan friend


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

860 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

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4,9

Tous les avis

(860)

85 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Beautiful products

My goods were received on time, well packaged and smelling gorgeous!
This family team have overcome adversity and their dedication to supporting charities is admirable.
I like to support small businesses and this is one of my favourites. Well done and keep up the good work!

7 février 2026
Noté 1 sur 5 étoiles

Terrible customer service & exploding candle!

Unbelievably bad customer service!
I purchased their large candle whilst shopping at Crumplebury, and my father purchased one as well.
They were £34 each and smelt lovely but DO NOT BUY THEM!!!
They are a huge hazard in any home as when the candle gets low (but there is still wax left) the whole glass container explodes and causes severe damage to anything around it (sideboard, carpet, ornaments). This happened to both mine AND my dads.
The responses to my emails to raise the issue were very “well tough - you aren’t supposed to burn the whole thing” which is shocking. I have had to chase for any response and then got a final response from the owners MUM saying my complaint has negatively affected them.
I haven’t even asked for my money back, but just that they should put some sort of notice on the bags or in a leaflet when selling the candle to make people aware.
My little girl was with me in the room with the candle and could’ve been seriously hurt as the glass shattered everywhere!
AVOID AVOID AVOID. The candle is not worth the risk of damage!!!

10 février 2026
Avis spontané
Logo de Wonky Candles

Réponse de Wonky Candles

Beth, we’re genuinely sorry that this experience was upsetting and that the situation startled you.

As outlined in our email correspondence, our candles are supplied in heat-tested vessels and carry the required CLP safety label on the base, including standard industry guidance that candles must not be left unattended and should be extinguished before the wax is fully depleted.

When a candle is burned with very little wax remaining, there is no longer sufficient wax to regulate the heat from the flame. This can cause the vessel to overheat — which is why all container candle manufacturers advise not burning right to the very end.

From your own description, the candle had burned almost completely down. Based on the information provided, there is no indication of a product fault.

Helen (“Momma Wonky”) stepped in after the tone of the correspondence became increasingly personal. As a small family business, we will always protect our team while still responding transparently and respectfully.

We are very relieved no one was injured, and we stand by the safety of our candles when used in line with the clearly provided guidance.

— Wonky Candles

Noté 5 sur 5 étoiles

Wonky Candles hoover discs actually make me want to clean!

Love Wonky Candles - best customer service, amazing products, great value for money, everything they make lasts ages! most recently tried the tutti fruity hoover discs and my hoover has never smelled so good! I am really not a fan of this task but the discs definitely give me a great in-scent-tive to get it done! :D they smell amazing and you can get some scents (discs) to match your candles/wax melts. Awesome company, amazing, hard working family running it and they do such amazing work with the community. Also, whenever you make an order, a real person does a little happy dance :) buy yourself a treat and do a little happy dance too!

28 janvier 2026
Noté 5 sur 5 étoiles

Great Range and Quality

Good choice of candles and fragrance related products at competitive prices. Fast dispatch and excellent packing. Interesting company background and well worth supporting.

10 janvier 2026
Noté 5 sur 5 étoiles

Wonky candles, give them a try!

Absolutely love the candles from Wonky candles, they smell amazing! The customer service is great, the family are wonderful and would highly recommend. They do lots of other products as well, so take a look at their website, you won’t be disappointed.

26 décembre 2025

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