We were looking for an oak worktop and came across woodenworktopsdirect on the internet. I would definitely recommend. the customer service was 5*, the delivery tracking was 5*. We chose the 40... Voir plus
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Lisez les avis des autres
Booked a delivery date for 17 days after the date of my order, was called 3 days later to say it wouldn't be available until a few days later and they booked a new date for 3 days after the initial... Voir plus
Excellent buying experience and delivery. Only problem was that one of the rustic Oak worktop edges wasn't straight, one end flared out by about 5mm. Luckily I spotted it whilst marking out so no ha... Voir plus
I intially ordered 4 samples of different oak and walnut worktops before deciding on which to go for. Samples were free - a service which not all companies provide. Ordered the product I wanted and... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
At Wooden Worktop Direct we’re passionate about wood. We have worked hard to earn our place as a trusted, top-quality supplier in the European market. We buy, process, and produce worktops in a variety of hardwoods. Value and integrity run through everything we do, and we are committed on doing our bit for the environment. That is why we only supply wood from responsible and accredited sources. When you choose Wooden Worktop Direct, you get exceptional service, top quality products, style and a great price, all rolled into one.
Coordonnées de contact
Crossways Cargo Centre, Galleon Boulevard, , DA2 6QE, Royaume-Uni
- 0203 668 6707
- info@woodenworktopsdirect.co.uk
- woodenworktopsdirect.co.uk
4,1
Bien
31 avis
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Very poor customer service.
Very poor customer service. Ordered a worktop online. Informed that there was a website error and that length was not available. Offered a shorter length, which whilst not ideal, I managed to accommodate. No price reduction initially offered but was reduced when I pressed the point that a shorter length should be cheaper. Delivery time was scheduled for 10days from order which whilst slow I had allowed plenty of time for. Two days before delivery I was informed that the worktop was damaged in the warehouse and that they could offer me a much longer piece at a £120 additional cost. This was of no benefit to me, so ultimately the order had to be cancelled. I now need to order another worktop from an alternative supplier at very short notice. Beware, their website seems to bear no relation to their actual stock and despite not being marked as clearance there is obviously limited availability. Very uncooperative at each stage. Cannot comment on the quality of the goods since none were received.
5 septembre 2023
Avis spontané
Excellent product and excellent service
13 juillet 2023
40mm, full stave rustic worktop
We were looking for an oak worktop and came across woodenworktopsdirect on the internet.
I would definitely recommend. the customer service was 5*, the delivery tracking was 5*.
We chose the 40mm rustic worktop, full stave.
Yes there was filler within the worktop but when oiled there not obvious, but that gives it the effect.
5* all around
16 juillet 2023
Full Stave Worktop
Firstly a fantastic price for a full stave 2,700 x 1,100 oak worktop.
Communication was first rate and the interactive delivery info was spot on.
Perfect all round.
5 Stars.
7 juin 2023
Despite the delivery company not…
Despite the delivery company not delivering on planned date the rest of the quality and service was very good.
24 avril 2023
Awful service
Awful service. Worktops had filler in cracks in oak worktops. Awful customer service. Twice cancelled delivery and only £20 refund. Would not recommend.
28 avril 2023
Lovely quality looks really good
23 avril 2023
I ordered a sample , it never arrived
I ordered a sample, they said they had sent it but it didn’t arrive. Then they said they hadn’t sent it as it was out of stock, did I want a different sample!! I said no, but please send the one I ordered, but they never have. So, no sample equals no order. Chaotic company, doesn’t seem to have a clue what is going on, glad I didn’t buy anything else from them.
17 mars 2023
Réponse de Woodenworktopsdirect
Hello Lesley,
We apologise for the confusing and any inconvenience this situation might have caused you.
Please if you still are interested in the product, email us to info@woodenworktopsdirect.co.uk.
Kind regards,
WWD team
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