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Lisez les avis des autres

Noté 5 sur 5 étoiles

Easy ordering online and quick and easy delivery right into the garage on a pallet. Ordered 40 nets of oak hardwood and actually received 45 (unless I counted them wrong, twice).

L'entreprise a répondu

Noté 3 sur 5 étoiles

The delivery was really good but I’m not convinced about the wood I bought 20 nets but they looked half full, I compared them next to a net I got locally and they were definitely smaller, yet bo... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The driver managed to get pallet right up to my porch door which was great......I store my logs at one end of conservatory and after a while I noticed all these cardinal beetles coming from the bags o... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The delivery man was very helpful and brought the wood to our garage door. This meant coming up an uneven 50 metre track. The wood burns steadily and lasts longer than beech or birch. One bag last... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur de bois de chauffage

Écrit par l'entreprise

Woodnites.com offers Premium Quality kiln dried firewood with free delivery across England , Scotland & Wales. Our firewood is FSC , PEFC & Woodsure Ready to Burn Certified giving you piece of mind the wood comes from sustainable & well managed forests. We offer variety of wood types from Mix firewood , Oak, Birch, Beech & Alder. Offering firewood nets & firewood crates in a handy bundles & saver options. Our customer service team works Monday to Friday to help with any questions pre & post delivery.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

39 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,4

Tous les avis

(39)

33 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

It was easy to order

It was easy to order. A bit more than I wanted to spend but it’s quality wood.

16 décembre 2025
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Réponse de Woodnites

Hi Steven. Thanks very much for your 5* review. We would love to see you shoping with us in the future ! Team Woodnites !

Noté 3 sur 5 étoiles

Size not what I expected

I would give more stars. The delivery was very fast. But was disappointed with the size of bags as I bought 20L bags form a different company which were bigger as these were meant to be 22L bags.

21 décembre 2025
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Réponse de Woodnites

Hi Garry. Thanks very much for your review . We are very glad that the delivery service was great as always and we are sorry that the size of bags did not met your expectations. However the wood would always vary in sizes , as isome of it is stored under very dry condition over the months the wood can shrink slightly in size giving perception of less wood in the net , but we are trying to keep the nets consistent with 8-10 logs per net. We would like to wish you a happy new year and we would welcome you to shop with us in the future. Woodnites team

Noté 5 sur 5 étoiles

Great service and wood is excellent

Great service and wood is excellent

17 décembre 2025
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Réponse de Woodnites

Thanks very much for your generous 5* rating , this means a lot to the business & on behalf of entire team we would like to wish you a Very Merry Christmas & Happy New Year ! We hope to see you shoping with us in the future. Woodnites team

Noté 5 sur 5 étoiles

Delivery was prompt

Delivery was prompt. There was a slight problem with the order but it was dealt with and rectified very quickly.

5 décembre 2025
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Réponse de Woodnites

Hi Mark. Thank you for your 5* review really appreciate that and we are happy the service met your expectations. We would love to see you shopping with us in new year. Woodnites Team

Noté 5 sur 5 étoiles

Ordered Monday night here on Wednesday brilliant service Thank you

Ordered on Monday night here on Wednesday brilliant service thank you

8 décembre 2025
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Réponse de Woodnites

Hi Brian. Thanks very much for your 5* review and we are very happy that the service met your expectations . We would welcome you to shop with us again , please dont forget to use your royality points for the discount on next order . Team Woodnites

Noté 5 sur 5 étoiles

Very pleasant service

The delivery man was very helpful and brought the wood to our garage door. This meant coming up an uneven 50 metre track.

The wood burns steadily and lasts longer than beech or birch. One bag last one evening on our 5kw log burner.

27 novembre 2025
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Réponse de Woodnites

Dear Katherine. Thanks very much for your 5* review , we are very happy that the delvery service & the product met your expectations , please shop with us again and dont forget to use your royality points for a discount on next order. Team woodnites !

Noté 3 sur 5 étoiles

1st time user with this company

1st time user with this company. Got no text from UpN , emailed woodnites.com only to be told I had sent a message 4 times and they couldn't help.
"HI Aaron
We have received 4 the same email messages
You will need to let the driver know , we are unable to speak to the individual driver and advise where to deliver I'm affraid "

3 décembre 2025
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Réponse de Woodnites

Hi Aaron. We are sorry your experience with delivery was far from ideal. We are not always able to speak to the driver when delivery is about to be made and ask him to deliver the pallet around your house and hence its better for the customer to speak to the driver when he is actually at your premisses. We have pointed out that 4 duplicate emails have arrived just to highlight the issue. We hope that the product met your expectations and besides the small inconveniance with the delivery you would shop with us again. Best Regards. Team woodnites.com

Noté 5 sur 5 étoiles

Good delivery

Good delivery, well packed will use again

16 novembre 2025
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Réponse de Woodnites

Thank you for your 5* review , this is appreciated! We are delighted the service & product met your expectations and we are ready to serve you again ! Team Woodnites

Noté 5 sur 5 étoiles

Excellent

Our order hasn't arrived yet but the service so far has been exemplary! We will certainly be ordering from here next winter.

17 novembre 2025
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Réponse de Woodnites

Hi Evelyn, thanks very much for your generous review , we strive for our service to be 5* and we hope to see you shoping with us again . All the best . The team !

Noté 5 sur 5 étoiles

Excellent product

Really recommend it was packaged well and the delivery was quick and I found it easy to store with it being bagged very happy with product

6 octobre 2025
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Réponse de Woodnites

Hi Isabella. Thank you for your 5* review , this is hugely appreciated and we are chuffed you love the product and service. We are hoping to welcome you back soon , remember you can redeem your woodie points towards next purchase. Happy shopping !

Noté 5 sur 5 étoiles

Good service

Good service - efficient and effective and at a reasonable price.

3 octobre 2025
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Réponse de Woodnites

Hi Alan. Thank you for your 5* review , this means a lot and we are looking forward to see you shoping with us again. Remember to redeem your woodie points for a discount on next purchase. Team Woodnites

Noté 3 sur 5 étoiles

Delivery Great

Delivery Great
Logs quite small

19 septembre 2025
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Réponse de Woodnites

Hi Daren , the logs size will differ in nets , they are cut from different sizes of trees , we always try to provide good selection in our nets. We glad that you like delivery time & hope you will shop with us in the future. Remember you can claim your woodie points towards next purchase

Noté 3 sur 5 étoiles

Net bags were loose and debatable these…

Net bags were loose and debatable these were fully filled.

5 septembre 2025
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Réponse de Woodnites

Hi James. We apologize if some of the bags might not look like they were fully filled however we always guarantee 8-10 logs inside each net. As the wood is kiln dried and as the moisture evaporate the logs can shrink a bit creating space in the nets especially as they are stored for good few months sometimes. We would be happy to offer you a voucher code for the next purchase , please contact us on support@woodnites.com with your order number . Best regards. Woodnites customer service

Noté 2 sur 5 étoiles

Delivery company given the wrong…

Delivery company given the wrong address.

1 septembre 2025
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Réponse de Woodnites

Dear NIgel. We sincerely apologize for the inconiance you have encountered due to the error in house number. We have taken it seriously and fixed the issue with data feed . We would be happy to offer you a 10% discount for next order to compensate the inconveniance. Please contact support@woodnites.com and we will be happy to issue a voucher . Woodnites.com Customer Service team

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