Wool Couture Avis 

The customer service team at Wool Couture are super helpful and quick to reply. I had an issue with my order, contacted them at night and heard back the next morning. My order was dispatched the next day. Thank you Maria for your help. The wool is really good quality, and as a beginner, the manual provided alongside the youtube tutorials have made this a really good start to a new hobby. Will be buying more from them in the future.

I have bought many knitting kits from Wool Couture, such good quality wool and fabulous patterns. Staff are always so helpful and quick to respond if you have a problem with understanding a pattern.

I have had a few kits from Wool Couture and they've always turned out fantastic.

Exceptional customer service. I was going away and had made two orders to take with me.

Maria, combined them and ensured they arrived before I left. Can not recommend highly enough.

Being very new to crocheting, I emailed Wool Couture with a query about a pattern of theirs I was following. Within 24 hours I was on a zoom call and Claire walking me through the pattern.
Great customer service and really helpful. Thank you.

The colour wool I needed for the giraffe showed out of stock so I emailed to see if they knew when it would be back available ( my nieces pregnancy was only going to last so long!)
The kindest of ladies said she had one and if I placed the order she would ensure I got the lemon! So very kind and helpful. So thoughtful. It came really quickly and beautifully packaged. Thank you.

Good afternoon
I’d like to say I am working on Teetee the dragon, he is awesome. I am making slowly but surely progress. When I have questions I email Wool Couture. They are extremely kind and patient with me and explain the details of the row or rows that I am on. I highly recommend Wool Couture for buying their quality yarn and with help understanding a pattern. They’re excellent. You don’t need to take a class when you have them at hand! The ladies that have been answering my emails are very prompt and happy to help. Im for sure hooked and going to make more Auragami animals!
Thank you so much, Carolyn

absolutely great service and great products. the merino wool is lovely and the patterns are great. customer service is also fantastic and effectively helpful. I have been engaging quite a few times and they have always found a great solution.

I needed a project to see me through the dark winter months. This ticked all the boxes. Wool Couture clearly care about their craft and their customer service and support is excellent.

Mum has recently been diagnosed with dementia and I thought it would be lovely to do some crochet with her… with this in mind, I ordered a (rainbow) cushion kit and emailed Wool Couture to ask if they could arrange for delivery at really short notice. The lovely Maria sent a charming email, by return, promising me delivery in time for my trip to mums… the time spent with mum sharing the experience was so special, the kit is beautiful and the service was second to none… thank you!

A fantastic company after trying to get a pattern and wool from a chain shop who wanted nearly £100, which I did not buy.

I then found Wool Couture amazing choice of patterns and wool. I chose a blanket and my daughter wanted it knitted in navy blue. The pattern told me the needles also I needed so ordered them too, a fraction of the price. The order came with if a week very fast and it was packaged well and a nice touch of have a paper bag to my project in seemed so personal to me. Will defiantly order again.

I ordered a macrame weave kit. I have never attempted macrame or weaving before. The instructions were very clear and the quality of the materials was excellent. I would highly recommend a kit from Wool Couture.

What a wonderful company! I have ordered three of their small animal crochet kits and they are absolutely amazing. I was a little ambitious starting out with a kit, given I couldn't crochet at all! Claire was amazing at helping me to understand the pattern. I've nearly finished the projects and can't wait to give them to my nieces!

I've also ordered the winter shrug kit and Sam was so helpful with my questions about yarn selection. The quality of Cheeky Chunky yarn is so beautiful - it's incredibly soft and lovely to work with. I can't wait to finish it and wear it. I went for Hyacinth and it's simply stunning.

Everything from the quality of the products to their customer service has been outstanding. I highly recommend! I know that crocheting is going to be something I continue to enjoy, thanks to Wool Couture.

I ordered a crochet kit and near the end of the pattern I ran out of wool. I emailed them showing my tension, which was off by 1/2 stitch and got told I could order the remaining wool I needed. After already spending £50 on this blanket I expect it the right amount of wool. Usually kits give you more wool than you would normally need but this company seem to give you no room for even the smallest error!

I needed help knitting Robyn Octopus 🐙 I emailed Woolcuture who replied promptly and passed on my query. I was then contacted by Emma who gave me clear instructions and links to helpful videos. Emma replied to all my further emails answering questions and giving helpful advice. The videos were visually clear step by step and the vocal instructions precise.

The kits are beautiful but nowhere near enough wool, I am only half way through and have run out of wool, I have had to order another 2 balls which still may not be enough to finish the item.

Une très bonne expérience avec Wool Couture ! Les pelotes de laine sont très qualitatives, l'équipe est sympa et réactive. J'ai eu un souci avec La Poste en France et c'est Wool couture qui l'a patiemment résolu. Bravo à vous pour votre travail et votre sympathie !

A great experience with Wool Couture ! The wool balls are very qualitative, the team is friendly and responsaive. I had a problem with La Poste in France, and it's Wool Couture who have patiently solved it.
Congratulations for your work and sympathy ! Many thanks

Thank you, great service, amazing quality and helpful support team. I got an answer very quickly and can't believe I am a knitter.

had a wonderful experience with Wool Couture. As a beginner, I needed some extra guidance, and their customer support team, especially Emma, was incredibly helpful and patient. They provided detailed advice, additional resources, and even sent me a helpful video for my project. The knitting kit is beautifully designed and easy to follow with the right support. Highly recommend Wool Couture for their amazing service and quality

Fantastic!
Cannot recommend this company enough, their kits are beautiful and the yarns are very good quality. Even if you have a query on whether you are doing the right stitches they help you, absolutely amazing! What more can you ask for, fantastic company. Highly recommend!

The customer service from this company is excellent, especially Emma, who has helped with my crochet questions. Would highly recommend dealing with Wool Couture. My amigurumi creations have turned out lovely.