Outstanding customer service.
I recently ordered a large Barbados Flag as a coffin drape for my Father’s funeral. I was happy for it to be dispatched via Royal Mail as I had two weeks notice. After a week it became clear that Royal Mail had messed up.
I called World Flags Shop and spoke to Michael and within minutes, with absolutely no quibble, he dispatched another flag by next day courier at his own cost.
I received the flag next day, the quality was as expected, commensurate with the price and the size was spot on.
There are a number of flag shops out there on the internet; what distinguishes World Flag Shop from the rest is outstanding customer service. Others could well take note.

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