World of Roses Avis 4 634

TrustScore 4.5 sur 5

4,3

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Great healthy rose plants arrived early on a Bank Holiday weekend to my Sister in Law for a special birthday. Rachel Chambers support in Customer services was fabulous! Thank you ☺️ I can hi... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We always buy our gifts for special occasions from World of Roses and have always been really pleased. The service and delivery is always excellent, the roses arrive safely and in a timely manner. The... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Not 3 to 5 working days delivery. Took 10 days. Courier tracking information reported incorrect address which it wasn’t. No message with delivery. Not contacted back by customer services re absent del... Voir plus

Noté 5 sur 5 étoiles

I received my order after just a few days, everything really healthy as expected. Great service, highly recommended.

À propos de l'entreprise

Écrit par l'entreprise

World of Roses started growing roses in Bedfordshire in the 1960's. The family run business was started by Paul Chessum initially producing roses in his parents back garden. Over the years, the business has evolved and expanded to become one of the largest growers in the UK and Europe and is now in its third generation in the family. We are specialist suppliers and growers of premium quality British roses, supplying garden centres and our own online store. We have recently expanded our product range to offer beautiful gifts to cater for all occasions.


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

5 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

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Noté 5 sur 5 étoiles

I purchased a rose and had it…

I purchased a rose and had it personalised with a name the rose was delivered on the day of my choice and was well packaged and it was in very good condition the customer service was superb from a query sent I was to ask a question I received a reply in under five minutes and then then the next day my I had reply confirming the details well done and thank you

2 avril 2026
Noté 2 sur 5 étoiles

Very cheap card

Very cheap card. Was giving to a grieving partner in memory of a dear friend. No ot upto the standard I would expect for the money.

8 avril 2026
Noté 3 sur 5 étoiles

Diamond Rose

I liked the hession bag which the rose was packaged, as it was a present. The rose was smaller than I expected but looked healthy.

31 mars 2026
Noté 1 sur 5 étoiles

Not 3 to 5 working days delivery. Roses that eventually arrived were in a very poor state

Not 3 to 5 working days delivery. Took 10 days. Courier tracking information reported incorrect address which it wasn’t. No message with delivery. Not contacted back by customer services re absent delivery on enquiry. Roses delivered were damaged. Dried out and soil was all over the place. Items were for birthday presents so recipients had to complain to me regarding the state of the roses. Very embarrassing. Had to end up calling customer services re issues. Asked for replacement to be sent as soon as possible as they were birthday presents.

7 avril 2026
Noté 1 sur 5 étoiles

Poor quality, poor service, waste of money.

Used their “name a rose service”. Don’t bother to pay the extra, all you get is a crookedly, poorly printed scrap of paper with the persons name on, and a printed label stuck to the paper with your message printed on it! Just buy a rose locally and print your own name(s) and message and save money. I complained to customer service via email and it took a week to respond with an offer to print it again but straight this time! By which time it was too late.

30 mars 2026
Noté 5 sur 5 étoiles

Climbing roses

Wonderfully healthy climbing roses upon opening. The delivery was quick and efficient. I will definitely use again.

27 mars 2026
Logo de World of Roses

Réponse : World of Roses

Hello,

We're delighted the climbing roses arrived healthy and that you experienced quick, efficient delivery! Thank you for letting us know; we appreciate your intention to order again.

Kind regards,

World of Roses Customer Service

Noté 5 sur 5 étoiles

Excellent quality Roses

Excellent quality Roses, delivered securely, thank you

27 mars 2026
Logo de World of Roses

Réponse : World of Roses

Hello,

We're happy the roses were of excellent quality and delivered securely. We appreciate your positive feedback and thank you very much.

Kind regards,

World of Roses Customer Service

Noté 5 sur 5 étoiles

Rose

Will definitely use you again . Rose was packed a very safe in its box. And lovely card with it written with your own words. Beautiful

2 avril 2026
Logo de World of Roses

Réponse : World of Roses

Hello,

We're happy to hear that the rose arrived safely and you appreciated the personal card. Thank you for your wonderful feedback; we will definitely keep striving for excellence!

Kind regards,

World of Roses Customer Service

Noté 5 sur 5 étoiles

Great service

Great service. Arrived on time and in good condition.

2 avril 2026
Logo de World of Roses

Réponse : World of Roses

Hello,

We're happy to hear that our service met your expectations! Thank you for your positive feedback regarding the timely arrival and condition.

Kind regards,

World of Roses Customer Service

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