Wowapps Avis 

WowApps is an amazing platform with an incredible range of features, all offered at a very competitive price.

In my opinion, one of its biggest strengths is the technical support. The team is always ready to help and responds promptly whenever you need assistance.

I was personally supported by Seijun, who made the transition and automation of the service incredibly easy and smooth. His guidance and support made the whole process not only simple, but also genuinely enjoyable.

Highly recommended to anyone looking for a powerful platform with great features and, most importantly, excellent support! ⭐⭐⭐⭐⭐

We have been in the trenches from the early days of the wowapps organisation. Our business and their business have grown side by side . We make pizza . They do our bookings, take away and delivery orders . Their service is good , can’t fault them. Also at 65 , they are patient with my lack of knowledge the fast pace world of the internet business. I recommend any business to try them.

Taking over an existing business meant there was a lot to learn, and the team at WOWAPPS has been fantastic every step of the way.

We use WOWAPPS for our online bookings, online takeaway ordering, and managing our trading hours connected to Google, so it's a really important part of our day-to-day operations. The system is easy to use, and whenever I've had a question or run into an issue, the team has been incredibly responsive. They've always been quick to help and resolve any problems, which has allowed me to keep the business running smoothly without interruptions.

It's reassuring to know there's such a knowledgeable and supportive team behind the platform. I highly recommend WOWAPPS to any business looking for a reliable, easy-to-use online ordering and bookings system with exceptional customer support.

Thank you for all your help and ongoing support!

I did a 12 month trial with them paid up front …told Hamish not going ahead for the next 12 months but still take $199 out of my account per month..they owe me to date $398 and not seen a cent .. cancelled twice on the subscription app and stated in emails to Hamish it’s to expensive for just booking service … they are now just stealing my money, they have have no approval to do so … by the way this is Strauss Cafe Brisbane city … business is tough and they are just scammers … don’t touch them …

I was part of a successful trial with Wowapps late last year and came onboard in October. I found Hamish very helpful in setting up the app, menu items and the creation of a website. We've had mixed success in the last 6 months. We are in a regional area and an older demographic customer base which hasn't produced the extra business we had hoped for. The uptake for online ordering has been limited and we've decided in this tough business climate to cancel our subscription. But if you are located in a higher population area with a younger demographic who are more willing to use apps, I recommended you give Wowapps a trial and see how it works for you. The system was easy to use and customers like the simplicity of ordering and booking.

Easy to deal with and responsive to both feedback and requests for assistance. Happy to be working with them to develop our ai interface with customers.

I think it's possible that customers need to have a degree of technical competence or they may struggle to set up properly but I've found them helpful and reliable.

An unsolicited review from a paying customer with no connection to the business

Hamish and the Team brought significant savings of time and money with their bookings process and we're now implementing direct marketing (sms and emails), online ordering, and potentially AI Calling to take the pressure off our staff, reduce customer frustration for delayed responses and order timings...it's an excellent system that is adding incredible value to our business!

We have just onboard with wow apps from quango. Logan handled all the queries and made sure transition was smooth. Exceptional customer service highly recommend!.

This deserves a 5 star review- ever since joining WOW apps, I was assigned to an amazing consultant Josh. He is always efficient and effective with everything he does, whether it's helping with the app or fixing any issues I have come across.

It is so refreshing to know that great customer service still exists!! Thank you for your continuous help 👌

I find service brilliant when things need to be changed and quick turn around

Booking system is all great and easy to use and a brilliant way to keep on top of your bookings on a daily basis

Was contacted for a free trial of Wow Apps in March. During that 7 day free trial our online bookings were coming in hot!

We signed up for 12 months and honestly it has made bookings so much easier.

Logan guided us through the training process with ease and was available when we needed questions answered.

We have also implemented online drink ordering that Logan set up for us with our menu.

I highly recommend using wowapps for business bookings!

Thank you Logan. You have made the transition from old school bookings diary into online bookings so easy!!

Tash

WOWAPPS refuses to disclose important information, puts nothing in writing, and expects you to hand over payment details anyway. Huge red flags everywhere. Completely unprofessional and suspicious experience. Do yourself a favour and stay away. Scammer alert.

they call and say they got booking for you but all they do is hijack your google business link and send to their system taking your data. they dont even have contracts

i had to deal with mutiple stores venues who had problems with them and to cancel you need to wait 7 days - so instead of your booking to your booking system it just goes into theirs and you loose on customers

contact google and put report in

Buyer Beware
Was totally lied to by their sales representative and signed up on the basis it could integrate with our existing booking system. It can't do anything I need it to and they refuse to refund my money despite doing nothing for me nor providing any service.
Steer clear of this business.

In response to Shea:
Thanks for your response Shea, however, I beg to differ. That’s exactly what occurred and nothing was documented. You can make it right by refunding the money, that’s the Australian way.

They’re making bookings on the booking site without even having a contract.

Are you daft? Do you have any idea how much of an inconvenience this is causing our customers? I’ve signed a proper contract and set up an online booking system. I have no idea how your system works, as it’s making bookings without a contract. You’re being utterly ridiculous. You should reply to every single customer who has contacted us.

Fabulous experience with the WowApp team. The system is easy to use and has so many functions that help our business. Their training was great and Logan was patient and informative. We love this booking app and would highly recommend.

WOWAPPS - we agreed to a trial last year. It was a disaster and did not work because they send bookings through and you have to respond immediately day or night or they just allocate you the booking and customer rolls up, thinking they have one when they don't. So we told them to stop the bookings function and believed we had cancelled the trial. Only to find we have been paying for this service for a year. When I contacted support they offered none of it. Buyer beware. I know I will never sign up for "trial" again and cannot recommend their product or service.

Easy to communicate with fast turnaround building our website .easy interface with our POS . Hamish was easy to deal with very helpful totally recommend

UPDATE 2:
Wowapps’ latest reply contains further misrepresentation.

There was no engagement with Wowapps for ~18 months other than repeated instructions to stop intercepting our Google bookings. The claimed “approval” on 02/12/2025 was a template email sent by Wowapps implying consent. Same template sent many times. It was never responded to, actioned, or agreed to. Silence is not consent, particularly after a relationship has been terminated and prior instructions to disconnect already existed.

Their statement that “everything was disabled and removed” directly contradicts the fact that bookings were still being intercepted and accept/reject emails were sent after we again told them to stop.

Rather than address repeated re-integration and booking interference, Wowapps continues to attack the reviewer and revise timelines. That pattern is the issue.

Evidence has been provided to Google and regulators.

UPDATE:

Wowapps’ response proves my original review.

Instead of addressing the unauthorised booking interception, Wowapps chose to publicly publish my personal email address and mobile phone number in their reply. That is not “context” — it is doxxing. It has now been reported and preserved.

They also attempt to rewrite history by claiming consent was given by a third party, while simultaneously admitting they reconnected my Google bookings. That claim is disputed, unsupported, and now conveniently used to justify repeated access after I explicitly instructed them to disconnect.

Notice what they still do not deny:
• That they intercepted Google bookings
• That they overrode my active provider
• That they sent accept/reject emails for bookings they claim they were authorised for
• That this has happened repeatedly
• That their CEO personally closed the ticket instead of fixing it

Rather than resolve a live technical issue, Wowapps attacked my character, disclosed my personal contact details, and attempted to intimidate via public narrative control. That behaviour speaks for itself.

Any business considering Wowapps should understand this pattern clearly:
When challenged, they do not fix problems.
They escalate, deflect, and retaliate.

Evidence has been provided to Google and regulators. Readers can draw their own conclusions.

⭐☆☆☆☆

Wowapps is hands down the most unethical and hostile software vendor I have ever dealt with.

I terminated my contract with Wowapps over 18 months ago after their staff became abusive and aggressive during cancellation. I made it explicitly clear they were never to touch my bookings again.

Since then, Wowapps has re-added itself to my Google bookings FOUR separate times without consent.

Not “accidentally”.
Not “confusion”.
FOUR TIMES.

Each time, they intercepted live customer bookings intended for my actual booking provider and attempted to force me back into their platform by withholding booking details unless I logged in and “accepted” the booking. That is not a feature — it is coercive behaviour.

This most recent incident happened again this week. Wowapps overrode my current provider, hijacked the booking, and emailed me as if they were still authorised. They were not. They have not been for over a year.

When I contacted support demanding immediate removal of their unauthorised integration, they did NOT deny intercepting the booking. Instead, they:
- Refused to disconnect their system
- Closed the support ticket
- Lectured me about “tone”
- Threatened to block my contact details
- Took zero responsibility for ongoing unauthorised access

At no point did they fix the actual problem: their system was still touching my business when it had no right to.

This is a clear pattern of behaviour:
- Customer cancels
- Wowapps retains backend access
- Re-inserts itself into bookings without consent
- Uses customer data as leverage to force re-engagement
- Stonewalls and gaslights when challenged

If you sign up with Wowapps, understand this clearly: leaving does not mean they let go. They appear to believe they retain ownership over your bookings and customer flow indefinitely.

This behaviour has been reported to Google with evidence.

Do not trust this company with your business, your customers, or your data.

The Customer support and experience is superb. Our business has no problem getting fast and clear support. Having Wowapps in our business elevates us to the next level.