Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Great professionalism and promptness. I had an issue regarding the content to be displayed on a site, and the support team resolved it in less than a day by producing a plugin update that met my needs... Voir plus

Noté 5 sur 5 étoiles

If you are wondering (as I did) whether upgrading to the paid version of your favourite WPZoom theme is worth it in these times of squeezed budgets, I can now confirm that it absolutely is. When the d... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Everything about WPZOOM and their products has impressed me to be honest. Great functions, wide variation of themes and ready-to-use starter sites, useful plugins and always kept updated. But b... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I needed a portfolio site ASAP for potential clients and I am soooo glad I found WPZOOM. I purchased Inspiro Pro for its clean portfolio template, plus their service package for help loading it and cu... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Concepteur de sites web

Écrit par l'entreprise

Since 2009, we've been making high-quality WordPress themes and plugins. Ease of use and fast support come as standard. Amaze your audience with extraordinary functionality and style today!


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

40 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(40)

16 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Doskonały produkt to połowa sukcesu tej…

Doskonały produkt to połowa sukcesu tej firmy, drugą połowę stanowią ludzie. Ich cierpliwość i chęć służenia pomocą w rozwiązywaniu problemów jest godna najwyższego uznania.
Bardzo się cieszę, że trafiłam do tak fachowej i przyjaznej firmy. Bardzo dziękuję za pomoc

11 décembre 2024
Avis spontané
Logo de WPZOOM

Réponse de WPZOOM

Thank you for your review, Agnieszka!

Noté 5 sur 5 étoiles

Great products, supported by great people!

Behind great products exist great people and WPzoom is such an example! Not only WPzoom's Wordpress themes and plugins are great but furthermore the support provided is at least equally great. Simply put, a team of people having great products and much more caring and supporting them 100%.
Well done guys!

14 octobre 2024
Avis spontané
Logo de WPZOOM

Réponse de WPZOOM

Thanks a lot for your review, George!

Noté 5 sur 5 étoiles

Excellent work!

I've been using the Recipe Card Blocks by WPZOOM for a few months now, and I couldn't be happier with the results! As a food blogger, I'm always looking for tools that can help me present my recipes in the most appealing and user-friendly way, and WPZOOM has exceeded my expectations.

User-Friendly Interface: The interface is incredibly intuitive and easy to use. Whether you're a seasoned blogger or just starting out, you'll find it simple to create beautiful, professional-looking recipe cards. The drag-and-drop functionality makes the process quick and hassle-free.

Customization Options: I love the variety of customization options available. From different layout styles to color schemes, I can easily tailor the recipe cards to match the aesthetic of my blog. The ability to add photos, cooking times, nutritional information, and ratings is a huge plus.

SEO-Friendly: One of the standout features is how SEO-friendly these recipe cards are. They include all the necessary metadata, which has noticeably improved my search engine rankings. This has driven more traffic to my site and increased engagement with my content.

Responsive Design: The recipe cards look fantastic on both desktop and mobile devices. This responsiveness ensures that my readers have a seamless experience regardless of how they access my site.

Excellent Support: WPZOOM's customer support is top-notch. Anytime I had a question or needed assistance, their team was quick to respond and incredibly helpful.

Overall, the Recipe Card Blocks by WPZOOM have been a game-changer for my blog. They save me time, enhance the visual appeal of my recipes, and contribute to better SEO performance. I highly recommend this tool to any food blogger looking to elevate their content!

7 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

fast

fast, kind, professional until now he has always solved my problems

18 avril 2024
Avis spontané
Noté 5 sur 5 étoiles

I'm very happy with the support

I'm very happy with the support I've got from the WPZOOM team. Same day responses and solutions to problems I experienced.

6 mars 2024
Avis spontané
Logo de WPZOOM

Réponse de WPZOOM

Thank you for your review!

Noté 5 sur 5 étoiles

Great support

I use the theme "Inspiro Premium" and I am very satisfied with it. The theme documentation is also really good. I had an issue with the plugin WPZOOM Forms. The problem was solved very quickly - great support!

5 février 2024
Avis spontané
Logo de WPZOOM

Réponse de WPZOOM

Thank you for your review, Volker!

Noté 5 sur 5 étoiles

Amazing Value and Service!

I needed a portfolio site ASAP for potential clients and I am soooo glad I found WPZOOM. I purchased Inspiro Pro for its clean portfolio template, plus their service package for help loading it and customizing it. The service was incredible, the hours Ina (their amazing Community Manager) saved me was worth 10x what I paid. And... The first potential client I shared the site with already hired me for a project!

30 janvier 2024
Avis spontané
Logo de WPZOOM

Réponse de WPZOOM

Thank you for your review, John!

Noté 5 sur 5 étoiles

Superb website that is both easy to maintain and also extremely good looking for customers

As a startup Founder and new CEO, I wanted to have a superb website that is both easy to maintain and also extremely good looking for customers. I found the Inspiro theme by WPZoom that exceeded all my expectations. The setup and deployment of the website occurred practically in just a few minutes. Additionally, I also received 5-star personal assistance and practical tips for site development from the WPZoom support team. I recommend WPZoom if you want both quality and an excellent customer experience for you and your customers.

17 janvier 2024
Avis spontané
Noté 5 sur 5 étoiles

Highly recommended by this longtime customer

I've been using WPZoom themes since 2010. The themes are affordable and flexible, and I've used them to create websites for a news organization, a historical society, an academic publisher, and an academic journal. Whenever I've had a question or a technical problem customer support has been quick, courteous, and thorough. Highly recommended.

8 novembre 2023
Avis spontané
Logo de WPZOOM

Réponse de WPZOOM

Thank you for your review, Ed! We are happy to have you as our customer for so many years!

Noté 5 sur 5 étoiles

Chapeau!

Wonderful themes. I am using oneto make my rathher technical bird photography site a bit more attractive and are quite happy using their Phototote theme for several years now.I get always almost immediate and mostly relevant responses to my technical problems. Most of all maybe I do appreciate the more or less personal attitude of help desk people. I am not talking to a computer but to people. So overall: "Chapeau" as the French say and thanks a lot! Dik Holland.

3 octobre 2023
Avis spontané
Noté 5 sur 5 étoiles

Great Theme and design

I'm using the Inspiro Block theme and it is very intuitive and fluid. The theme works well and allows me to create designs which would otherwise be extremely difficult. Very happy with it and I would recommend it Highly.

13 septembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Beautiful theme, outstanding customer service

Exceptionally beautiful and versatile theme, accompanied by outstanding customer service that catered to every request and went the extra mile to ensure a successful project completion.

I am highly satisfied with my purchase and especially Pavel, who was exceptionally accommodating and friendly.

18 août 2023
Avis spontané
Noté 5 sur 5 étoiles

VideoZoom: great for videos and video-blog

I needed a videos-presentation theme that would work immediately, look great, and offer enough options for adjustments to suit my needs and desires WITHOUT requiring me to modify underlying computer coding. I got what I needed, thus my 5-star rating for VideoZoom.

Three years ago, for my first videos theme, I bought a different company's theme for $50 which did not work immediately, required too many adjustments, couldn't handle multiple videos on the homepage (it would freeze), and required underlying code adjustments. VideoZoom has been well worth the higher price.

12 août 2023
Avis spontané
Noté 1 sur 5 étoiles

Verified customer (yes)

Verified customer (yes)
Did I like the product (no)
Would I recommend this product (no)

Pros (none)
Cons;
Product is expensive based on equal value software from other vendors.
I found this product limiting unless you are a high-end WordPress user with coding knowledge.
Slow but existent customer support.
Documentation exists but is incomplete.

Overall (if you looking for a vendor and product that meets or exceeds your expectations you will be disappointed. They process client concerns with a firm line on vendor policy leaving a bad taste in your mouth. Sadly they only seem truly interested in their bottom line, not how a client or their experience could be made better or to exceed.).

If you're looking for a photography website template, keep looking.

In Response July 16/23

Exactly why you should steer clear.

It wasn't anywhere close to 6 months from my purchase date that I requested a refund (more like 2). I didn't threaten anything. I gave you 2 opportunities to step up and do the right thing and good thing (this post came 3 weeks after my last request for a refund and "yes" I said this review was imminent which was fair). Nothing I've stated is malicious or untrue. I did offer to give my license up (yes). I'm not using it after spending $$$

This is about good business practices and fairness, nothing more. I didn't like your product and WPZOOM didn't have the decency to play fair!

14 juillet 2023
Avis spontané
Logo de WPZOOM

Réponse de WPZOOM

Tom, you purchased a photography theme that worked fine until the moment you decided you no longer needed it.

We have a 14-day money-back guarantee policy, but you asked for a refund 6 months after you made the purchase, which is something technically impossible. When we informed you about this, you threatened that you would re-distribute our product to others (a thing that is strictly prohibited).

If there is a problem with our product, please let us know, and we'll be happy to help you with a solution.

Noté 1 sur 5 étoiles

Horrible customer service

I left my original review below. Once WPZoom read this negative review, I had their full attention. I attempted to resolve this problem with them hoping I could leave a positive review once they had a chance to fix these issues. However, emails to me were retaliatory and they deactivated my professional theme and revoked my license less than a month after I purchased it. Here's a quote from Pavel who is apparently the owner showing the attitude this company has towards fixing relationships

"I think that people leaving negative reviews shouldn't be allowed to continue using our work or benefiting from our support."

Do not do business with this company.

original review: Horrible customer service. Refusal to help or take responsibility for their difficult-to-use theme and templates. Instead they lash out with nasty emails. Super disappointed after putting many hours into building my website. Do note recommend. Steer clear!!

20 mars 2023
Logo de WPZOOM

Réponse de WPZOOM

Hello Alison,

We're surprised to see such a negative review from you. We've helped you with more than 10 support tickets with different issues, and we couldn't find any nasty messages sent by our team.

Maybe you're confusing us with a different company?

Could you please provide more details about the message that caused this trouble? We could only find our support representative telling you we don't control the content added to your website, as you and 3rd party plugins control that.

I can assure you that the problem is not caused by our product, as it's used on thousands of websites and no one has reported such a bug before. Most likely, it's a caching issue on your website, a plugin conflict, or something incorrectly configured.

Later Add (July 31, 2023)
Even though we helped Alison build her website using one of our products, she still insisted on a refund outside our Refund Policy (as more than 14 days passed).
We were happy to provide her with a refund, but 4 months later, we were shocked to notice that during all this time, she continued to use our product on our website.
It seems that all this drama was artificially generated just to get a Premium product and technical support for free. Great!

Pavel from WPZOOM

Noté 5 sur 5 étoiles

Great Themes, Great Support

WPZOOM has been our theme of choice for 2.5 years. We looked for themes that were sleek and clean and found WPZOOM to be the clear choice.

To this day we continue to be impressed with all that WPZOOM has to offer - their themes are simply the best looking ones out there and their support has always been prompt, friendly and very effective.

We picked a great theme (called Insight) and feel we have a great support team behind us when we need them. We recommend WPZOOM to anyone.

23 avril 2019
Avis spontané
Logo de WPZOOM

Réponse de WPZOOM

Thanks a lot for your review, Gerald!

Noté 1 sur 5 étoiles

AVOID. AVOID. AVOID. THIEVES

AVOID. AVOID. AVOID. THIEVES
YOU CAN'T DONWLOAD YOUR OLDER VERSION OF THEMES YOU BOUGHT. THEY'LL MAKE YOU PAY AGAIN TO DOWNLOAD THEM.
.SUPPORT SOOOOO BAD. AND RUDE.

17 avril 2018
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus