Wow, amazing gift just in time for my wife’s birthday. Great quality. She’s going to love this. Awesome communication along the way. Definitely will purchase from here again. Highly recommended for t... Voir plus
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Lisez les avis des autres
They have great customer service and the bell was personalized. They followed up after the gift was delivered to make sure we were happy with it and it arrived without damage. My Man was so... Voir plus
L'entreprise a répondu
From start to finish it was easy and enjoyable experience.They kept me informed every step of the process with enthusiastic e-mails. I couldn't be more happier with the product and it's quality.My gir... Voir plus
L'entreprise a répondu
The compass is not correct. It is showing North instead of NW. It's off by almost 45 degrees. Please send one that works or refund. My husband was disappointed that his birthday gift didn't work. Than... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Welcome to Wrapsify – where each gift is a personalized masterpiece! 🎁 Explore unique treasures for any occasion, crafted with unmatched quality. Celebrate love year-round with our curated collection.
Coordonnées de contact
Etats-Unis
- support@wrapsify.com
- wrapsify.com
4,2
Bien
57 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse : Wrapsify
We're delighted to receive your positive review! It's fantastic to know that you're pleased with the product and impressed by the swift delivery. If there's anything else you need, don't hesitate to get in touch. Enjoy using your purchase!
Fantastic communication
Fantastic communication! My wife loves her gift. I highly recommend!
22 mai 2024
Avis spontané
Réponse : Wrapsify
Thank you so much for your kind words! We are thrilled to hear that your wife loved her gift and that you were happy with the communication. If you need anything else in the future, feel free to reach out!
Réponse : Wrapsify
Thank you so much for your kind words! I'm delighted to hear that the gift brought joy. Handcrafted items often hold a unique charm and personal connection, making them extra special. It was a pleasure to create something meaningful for you, and I hope it continues to bring happiness for years to come!
Réponse : Wrapsify
Thank you for your review. We appreciate your feedback regarding our communication and pricing. We strive to maintain clear and effective communication with our customers while offering fair and competitive prices for our products. If you have any specific suggestions or concerns, please feel free to reach out to us directly. We value your input and are committed to continuously improving our services.
AWE srucked
From being to end the process was amazing... I was on pins and needles...I couldn't wait I loved the play by play with every step along the way. My product is more amazing then I could dream of. THANK YOU so, so, much...
18 avril 2024
Avis spontané
Réponse : Wrapsify
Thank you for your glowing review! We're thrilled to hear that you had an amazing experience from start to finish and that you love your product. Providing you with a seamless and exciting journey is what we aim for, and your satisfaction is our greatest reward. Thank you for choosing us, and we look forward to serving you again in the future!
I did not realize it was shipped from…China
I did not realize it was shipped from China and the quality was not what I expected Thumbs down !!!
26 avril 2024
Avis spontané
Réponse : Wrapsify
We sorry to hear about your experience. We strive to be transparent about our shipping origins and always aim for the highest quality products. If you have any concerns, please reach out to our customer support team, and we'll do our best to assist you.
Item was as advertised communication on…
Item was as advertised communication on the process was really good and the item was well done.
27 avril 2024
Avis spontané
Réponse : Wrapsify
Thank you for your positive feedback! We're glad to hear that you found the item as advertised and that our communication was satisfactory. We strive to provide excellent products and service to our customers. If you have any further questions or need assistance in the future, feel free to reach out to us.
Your name is not yours
The gift was great. Except when you fill out the form it asked you for "Your Name" not the recipients name.
20 avril 2024
Avis spontané
Réponse : Wrapsify
Thank you for sharing your experience with us. We apologize for any confusion caused by the form. Your feedback is valuable, and we'll update it to ask for the recipient's name instead. If possible, could you please consider updating your review to reflect any positive aspects of the gift? We truly appreciate your input!
They put the wrong name on it & customer support never replied to me about it.
They put the wrong name on it. Worst is I emailed them twice starting weeks ago & they never responded. They sent plenty emails up till that point & nothing since I tried to contact customer support.
29 mars 2024
Avis spontané
Réponse : Wrapsify
We are sorry to hear about your experience. It seems there might have been an issue with our email system, as your messages went to the spam mailbox. Additionally, regarding the wrong name, we check and find that you entered “Scott” as the personalization name and we have added as per your original request. However, we are happy to support a replacement for you, simply let us know the name you want to add and we'll ensure your replacement order is processed promptly.
Fantastic
Simple to do. Great quality. Super fast shipping. I'm a hockey player since I was 5 and I'm now 42. This is perfect for my wife to express me. Thanks tons😜
9 avril 2024
Avis spontané
Réponse : Wrapsify
Thank you for your kind words! We're thrilled to hear that you're happy with your purchase. It's wonderful to know that our product resonates with a lifelong hockey player like yourself. Enjoy expressing your passion, and thanks again for choosing us!
Item non-functional right out of the box
Changed my review rather quickly from 5 stars to 1 star. I opened up the box, the baseball bracelet looked fantastic right out of the box! I was excited to give it to my 7 year old son. He loved it, then he tried to put it on. The snaps WOULD NOT snap. Both snaps non-functional right out of the box. My son was upset because he really wanted to wear it. However, new out of the box it was unwearable. If I am offered a working replacement of my order (or a refund) I will happily change my review back to 5 stars.
24 mars 2024
Avis spontané
Réponse : Wrapsify
We're absolutely thrilled to hear that you enjoyed the personalized item! Your satisfaction is our top priority, and we're grateful for the opportunity to bring joy to you. If there's anything more we can do for you or if you have any questions, please feel free to reach out to us. We're here to assist you in any way we can!
It was worth the wait
The items I ordered are exactly what I thought they would be. They were exactly as advertised, and my husband absolutely loved it. The only issue was the time it took to get it. While I completely understand that I ordered at an extremely busy time, it would have been nice to know it would be nearly 4 weeks before it would arrive. It was worth the wait.
3 février 2024
Avis spontané
Réponse : Wrapsify
Thank you so much for your feedback! We're delighted to hear that the items you ordered were exactly as expected and that your husband loved them. We sincerely apologize for any inconvenience caused by the longer-than-expected delivery time. Your patience is greatly appreciated, and we're thrilled that you found the wait worthwhile. Rest assured, we're continuously working to improve our shipping processes to ensure faster delivery times for our customers. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again soon!
Wow!
Wow, amazing gift just in time for my wife’s birthday. Great quality. She’s going to love this. Awesome communication along the way. Definitely will purchase from here again. Highly recommended for those special occasions.
5 mars 2024
Avis spontané
Réponse : Wrapsify
We're absolutely overjoyed to hear that! Making your wife's birthday special was our utmost priority, and we're delighted that she loved her gift. Your kind words mean the world to us, and we can't wait to assist you with more special moments in the future!
The compass is not correct
The compass is not correct. It is showing North instead of NW. It's off by almost 45 degrees. Please send one that works or refund. My husband was disappointed that his birthday gift didn't work. Thanks for approving my review but where is the replacement or refund? Thanks for responding that you can resend. I did gently shake it to activate the mercury. Please give me a way to request from you a new one or a refund like you say but there's no option to accept it.
3 mars 2024
Avis spontané
Réponse : Wrapsify
We are truly grateful for your feedback and deeply sorry for any inconvenience you've experienced. We understand how frustrating it can be to receive a product that doesn't meet expectations. Due to the shipping process, please help us close the compass and gently shake it to activate the mercury inside. Your happiness is our top priority, and we are committed to making this right for you. We understand your request for a refund, and we'll promptly process it for your order. We encourage you to leave it still for a while and try activating it again. We sincerely hope it functions as well as the ones we have in stock.
Réponse : Wrapsify
We're genuinely delighted to hear that you and your wife enjoyed our service and that the gift was well-received. Your satisfaction is our top priority, and we're grateful for your kind words. We're here whenever you need us, and we appreciate your continued support.
They have great customer service and…their bells are amazing!
They have great customer service and the bell was personalized. They followed up after the gift was delivered to make sure we were happy with it and it arrived without damage.
My Man was so touched and appreciative and his reaction was heartfelt.
Bikers are very superstitious about their bells and this one is amazing!
Tysm,
Heathen and Wendy
9 février 2024
Avis spontané
Réponse : Wrapsify
Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience. We truly appreciate your support and hope to continue exceeding your expectations in the future.
Looks great!
The keychain arrived earlier than expected. It looks wonderful and the personalization gives it a nice touch.
5 février 2024
Avis spontané
Réponse : Wrapsify
Thank you for your positive review! We truly appreciate your feedback and are glad to hear about your positive experience. If you have any further questions or need assistance, feel free to reach out to us.
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