We like the wristbands. Good value with freebies. But the shipping was disappointing. Said they would arrive July 20. Our event was starting July 21. But sadly they didn’t arrive until July 23!!! Th... Voir plus
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Lisez les avis des autres
Customer service was superbly wonderful--very responsive with my many questions before I was ready to place my order. However, a warning for having a message on the inside of the wrist bands--... Voir plus
Had wristbands made for a charity golf tournament I am hosting to give out to participants. They made what was designed. Easy system to work with. Good quality. Had a special running that doubled my o... Voir plus
Quick and easy ordering. Great pricing and excellent product. I received great customer service too. I appreciate all the automated order updates. Order arrived early, but didn't update in the system,... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Wrist-Band.com has been manufacturing custom promotional products since 2008, growing from a small garage operation into one of the most established names in the industry — earning a spot on the Inc. 500 list along the way. We started with custom silicone wristbands and have since expanded into a full promotional product line: lanyards, keychains, badges, custom apparel (t-shirts and hats), drinkware (can coolers, bottles, and mugs), and bags & totes. Our customers include fundraisers, schools, businesses, awareness campaigns, sports teams, and events of every size — from small nonprofits ordering 100 items to enterprise clients ordering tens of thousands. What sets us apart is straightforward: responsive customer service available 24/7, accurate online proofing so what you see is what you get, and consistent product quality order after order. We stand behind every product we ship.
Coordonnées de contact
16107 Kensington Dr #172, 77479, SUGAR LAND, Etats-Unis
- 877-488-2115
- support@wrist-band.com
- wrist-band.com
4,0
Bien
1 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 37 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Great Experience!
Very friendly and helpful staff when it comes to making sure my billing process was complete. I was purchasing through work and had to jump through some hoops to get my gear finalized and in production & Lulu did an amazing job working with me to make sure my order was exactly what I wanted!! Easy ordering on-line.
8 mai 2025
Avis spontané
Réponse de Wrist-Band
Hi Thomas, thank you for the positive review and for taking the time to recognize our company. We are delighted to know how much you enjoyed our products and service. Thank you for the exceptional review, and we hope to serve you again. Sincerely, Wrist band
Réponse de Wrist-Band
Hi Tom, thank you for the positive review and for taking the time to recognize our company. We are delighted to know how much you enjoyed our products and service. Thank you for the exceptional review, and we hope to serve you again. Sincerely, Wrist band
After waiting for 5/6 weeks
After waiting for 5/6 weeks, said watch arrived. What a load of crap, no instructions/ won't connect to phone/battery lasts about 8/9 hours. The plastic bit on the buckle snapped after about 10 uses. No return address. What a waste of £30. DO NOT BUY...?
25 mai 2025
Avis spontané
Great service experience
Easy to order . Good price. Very good delivery/ quality. Follow the easy to use order form . Check your input.
10 mai 2025
Avis spontané
Réponse de Wrist-Band
Hi Ken, thank you for the positive review and for taking the time to recognize our company. We are delighted to know how much you enjoyed our products and service. Thank you for the exceptional review, and we hope to serve you again. Sincerely, Wrist band
What a load of rubbish
What a load of rubbish, as a diabetic and wrongly trusting that this smart watch was a genuine Diabetic UK item I placed a order. After 4 weeks with nothing and tracking number not recognised I sent numerous emails without reply. I eventually did receive said watch, what a load of rubbish it is. No instructions, won't connect to phone and is so cheap looking that I will not be wearing it. No return add. So all I can say is avoid avoid avoid!!!!!!
21 mai 2025
Avis spontané
Received my wristband yesterday after 4…
Received my wristband yesterday after 4 weeks of waiting. Put it on to charge overnight but nothing seems to be working. No instructions in box. A complete waste of money. Wristband is horrible and cheap. Don’t waste your money on this wristband. I would give no stars if that were possible. UPDATE Had a reply from this company on 10th June. They will send my comments on to their team. Didn't even offer a full refund. AVOID at all costs, all they want is your money.
22 mai 2025
Avis spontané
Réponse de Wrist-Band
Hi, We are so sorry that you experienced unsatisfactory service with us. We will take this feedback to our team and have the issues resolved. Hope we can gain your trust again.
Sincerely,
Wrist band
We had a great experience for 4…
We had a great experience for 4 reasons:
1. The website is user friendly and easy to follow.
2. Pricing is fair
3. The shipping was fast and arrived exactly when they said it would
4.Printed bracelets were perfect, no flaws, super quality.
9 mai 2025
Avis spontané
Réponse de Wrist-Band
Hi, thank you for the positive review and for taking the time to recognize our company. We are delighted to know how much you enjoyed our products and service. Thank you for the exceptional review, and we hope to serve you again. Sincerely, Wrist band
Buyer beware
I bought 2. There are no instructions to set up or use. There also seems to be a recurring payment that appeared as soon as I paid for them. I sent several emails but don't think my question about this was ever understood. I was offered a discount at one point which hasn't arrived either. I thought it was a genuine Diabetic UK item. I fear not and have no faith that it will fulfil the claims that were made about the product. I am sure Trading Standards will take a dim view.
1 mai 2025
Avis spontané
Réponse de Wrist-Band
Hi, We are so sorry that you experienced unsatisfactory service with us. We will take this feedback to our team and have the issues resolved. Hope we can gain your trust again.
Sincerely,
Wrist band
Excellent Customer Service
As soon as I completed my order, I realized I'd made a typo. I contacted Customer Support and the rep was able to fix the issue. I received my order last week and the items are perfect.
30 avril 2025
Avis spontané
Réponse de Wrist-Band
Hi Dyan, thank you for the positive review and for taking the time to recognize our company. We are delighted to know how much you enjoyed our products and service. Thank you for the exceptional review, and we hope to serve you again. Sincerely, Wrist band
Hard to read, not adjustable
These were super cute but the writing was not as legible as on the proof made it seem and they are ONE TIME WEAR ONLY, not adjustable. We didn't know that when ordering for our summer camp :/
1 mai 2025
Avis spontané
Réponse de Wrist-Band
Hi, We are so sorry that you experienced unsatisfactory service with us. We will take this feedback to our team and have the issues resolved. Hope we can gain your trust again.
Sincerely,
Wrist band
Quick Delivery
Quick Delivery. They were open to design adjustment even after the order was placed. The call center coordinated well
5 mai 2025
Avis spontané
Réponse de Wrist-Band
Hi, thank you for the positive review and for taking the time to recognize our company. We are delighted to know how much you enjoyed our products and service. Thank you for the exceptional review, and we hope to serve you again. Sincerely, Wrist band
Great Wrist Bands
It was easy to place an order. Delivery was fast, actually a day ahead of schedule. Quality of the bands seems to be great. They are holding up very well.
24 avril 2025
Avis spontané
Réponse de Wrist-Band
Hi, thank you for the positive review and for taking the time to recognize our company. We are delighted to know how much you enjoyed our products and service. Thank you for the exceptional review, and we hope to serve you again. Sincerely, Wrist band
This is a complete waste of money
This is a complete waste of money. It is cheaply made and serves no purpose. No instructions and false claims. It has not been approved by Diabetes UK. Scam
23 avril 2025
Avis spontané
Réponse de Wrist-Band
Hi, We are so sorry that you experienced unsatisfactory service with us. We will take this feedback to our team and have the issues resolved. Hope we can gain your trust again.
Sincerely,
Wrist band
Worst customer service ever
Worst customer service ever, not US based support team. I placed the order, was told delivery was May 9th. Given tracking and on May 8th at 7pm it was dropped off to shipper. My event was on may 11, received the package May 14th, well past my event. Company says file a complaint ticket and they will investigate. I will dispute it with my CC company.
13 mai 2025
Avis spontané
Réponse de Wrist-Band
Hi, We are so sorry that you experienced unsatisfactory service with us. We will take this feedback to our team and have the issues resolved. Hope we can gain your trust again.
Sincerely,
Wrist band
Great deal and fast shipping
Great deal and fast shipping. We were very satisfied and will be ording from them again!
1 mai 2025
Avis spontané
Réponse de Wrist-Band
Hi, thank you for the positive review and for taking the time to recognize our company. We are delighted to know how much you enjoyed our products and service. Thank you for the exceptional review, and we hope to serve you again. Sincerely, Wrist band
Super easy to create and fast shipping
Super easy to create and fast shipping! My students love their wristbands!
1 mai 2025
Avis spontané
Réponse de Wrist-Band
Hi, thank you for the positive review and for taking the time to recognize our company. We are delighted to know how much you enjoyed our products and service. Thank you for the exceptional review, and we hope to serve you again. Sincerely, Wrist band
Another scam product
No instructions I have tried charging the wristband, but there is no display on the screen. Can't send it back as there is no information at all
10 mai 2025
Avis spontané
Réponse de Wrist-Band
Hi, We are so sorry that you experienced unsatisfactory service with us. We will take this feedback to our team and have the issues resolved. Hope we can gain your trust again.
Sincerely,
Wrist band
Shipping was quick and great quality
Shipping was quick and great quality! This was a hit at our school event!
2 mai 2025
Avis spontané
Réponse de Wrist-Band
Hi, thank you for the positive review and for taking the time to recognize our company. We are delighted to know how much you enjoyed our products and service. Thank you for the exceptional review, and we hope to serve you again. Sincerely, Wrist band
The color did not match the redness as…
The color did not match the redness as shown on the picture, many pieces had slices on rubber
2 mai 2025
Avis spontané
Réponse de Wrist-Band
Hi, We are so sorry that you experienced unsatisfactory service with us. We will take this feedback to our team and have the issues resolved. Hope we can gain your trust again.
Sincerely,
Wrist band
UPS just tried to deliver the order of…
UPS just tried to deliver the order of Wrist Bands, but needed a check for $30 C.O.D. Driver had no idea why. I don't have checks on hand. So I couldn't accept delivery.
No communication from the company about this charge. What in the heck is going on?
8 mai 2025
Avis spontané
Réponse de Wrist-Band
Hi, We are so sorry that you experienced unsatisfactory service with us. We will take this feedback to our team and have the issues resolved. Hope we can gain your trust again.
Sincerely,
Wrist band
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