I did not get what I thought I ordered and could not see my order form to confirm that it was wrong. I reached out to the company to request to see what my order said, or have the situation corrected... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Wristbands were perfect. I had ordered over 15000 two weeks before. Found out the school system inadvertently left off another 800 students. Notified on a Friday they needed them on Monday and orde... Voir plus
Very friendly and helpful staff when it comes to making sure my billing process was complete. I was purchasing through work and had to jump through some hoops to get my gear finalized and in productio... Voir plus
L'entreprise a répondu
I use these wristbands at my Pickleball club, where we assign different colors for different times of the day. I’ve ordered them before and they always came neatly packaged in a box with each color... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Wrist-Band.com has been manufacturing custom promotional products since 2008, growing from a small garage operation into one of the most established names in the industry — earning a spot on the Inc. 500 list along the way. We started with custom silicone wristbands and have since expanded into a full promotional product line: lanyards, keychains, badges, custom apparel (t-shirts and hats), drinkware (can coolers, bottles, and mugs), and bags & totes. Our customers include fundraisers, schools, businesses, awareness campaigns, sports teams, and events of every size — from small nonprofits ordering 100 items to enterprise clients ordering tens of thousands. What sets us apart is straightforward: responsive customer service available 24/7, accurate online proofing so what you see is what you get, and consistent product quality order after order. We stand behind every product we ship.
Coordonnées de contact
16107 Kensington Dr #172, 77479, SUGAR LAND, Etats-Unis
- 877-488-2115
- support@wrist-band.com
- wrist-band.com
4,0
Bien
1 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 35 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Good quality and quick service
4 mai 2026
Avis spontané
Réponse de Wrist-Band
Thank you for the positive review and for taking the time to recognize our company. We are delighted to know how much you enjoyed our products and service. Thank you for the exceptional review, and we hope to serve you again.
Design process was easy
Design process was easy. Quality of the band is great and after shopping around we got the best price with wrist-bands. Will absolutely order again!
22 avril 2026
Avis spontané
Réponse de Wrist-Band
Thank you for the positive review and for taking the time to recognize our company. We are delighted to know how much you enjoyed our products and service. Thank you for the exceptional review, and we hope to serve you again.
This was a great experience
This was a great experience, and product deliverd as expected.
22 mai 2026
Avis spontané
Réponse de Wrist-Band
Thank you for the positive review and for taking the time to recognize our company. We are delighted to know how much you enjoyed our products and service. Thank you for the exceptional review, and we hope to serve you again.
First time order
Creating the wrist band was easy and I received my order long before the delivery date. Fast and exceptional service.
16 mai 2026
Avis spontané
Réponse de Wrist-Band
Thank you for the positive review and for taking the time to recognize our company. We are delighted to know how much you enjoyed our products and service. Thank you for the exceptional review, and we hope to serve you again.
Nailed it
The turn around time was great and their proof let me make adjustments before I finalized the order. Good quality and exactly what I wanted!
1 mai 2026
Avis spontané
Réponse de Wrist-Band
Thank you for the positive review and for taking the time to recognize our company. We are delighted to know how much you enjoyed our products and service. Thank you for the exceptional review, and we hope to serve you again.
Great product
Great product, fast shipping and awesome customer service! Prices are perfect too! Will definitely be purchasing from this company again!
11 mai 2026
Avis spontané
Réponse de Wrist-Band
Thank you for the positive review and for taking the time to recognize our company. We are delighted to know how much you enjoyed our products and service. Thank you for the exceptional review, and we hope to serve you again.
Ordering was easy
Ordering was easy, and I have been doing it for years for my school field day. This year, my only complaint is that I received some wrist bands by accident. They were for Camp Wildcats, and it took some of my numbers away.
29 avril 2026
Avis spontané
Réponse de Wrist-Band
Thank you for the positive review and for taking the time to recognize our company. We are delighted to know how much you enjoyed our products and service. Thank you for the exceptional review, and we hope to serve you again.
They are smaller than expected
They are smaller than expected. Not a lot of elastic to stretch for all kids. Not as expected .
14 mai 2026
Avis spontané
Réponse de Wrist-Band
Thank you for taking the time to share your feedback. We are sorry to hear that the product did not meet your expectations.
We understand how important it is for the sizing and fit to be appropriate, especially when the items are intended for children. We regret that you found the product smaller than expected and that the elasticity did not provide the flexibility you were looking for.
Customer satisfaction is very important to us, and we would appreciate the opportunity to review your order and better understand the issue. Please contact us directly with your order number so that our team can investigate and determine the best way to assist you.
We value your feedback, as it helps us improve our products and provide clearer sizing information for future customers.
Thank you for bringing this to our attention, and we hope to have the opportunity to address your concerns.
The delivery was faster than expected
The delivery was faster than expected. The product is good quality.
30 avril 2026
Avis spontané
Réponse de Wrist-Band
Hi Jay, thank you for the positive review and for taking the time to recognize our company. We are delighted to know how much you enjoyed our products and service. Thank you for the exceptional review, and we hope to serve you again.
The wrist band are EXACTLY as described…
The wrist band are EXACTLY as described and EXACTLY how I pictured them to be !! Price was fantastic and shipping was great.
12 mai 2026
Avis spontané
Réponse de Wrist-Band
Thank you for the positive review and for taking the time to recognize our company. We are delighted to know how much you enjoyed our products and service. Thank you for the exceptional review, and we hope to serve you again.
Great Company
They were wonderful to work with. When something didn't look right, they fixed it immediately and sent me an actual picture of the correct wristband. I even paid a little extra to get the inside of the wristband inscribed, which was fun.
13 avril 2026
Avis spontané
Réponse de Wrist-Band
Thank you for the positive review and for taking the time to recognize our company. We are delighted to know how much you enjoyed our products and service. Thank you for the exceptional review, and we hope to serve you again.
Never got the order
Never got the order. Paid extra for rush, and they cancelled the order the day before leaving no time to figure something else out.
20 avril 2026
Avis spontané
Réponse de Wrist-Band
We sincerely apologize for your experience and completely understand your frustration. We know how disappointing and stressful it is to have an order cancelled at the last minute, especially after paying additional rush fees and relying on the order for an important deadline.
This is not the level of service we aim to provide to our customers. We truly regret the inconvenience this situation caused and understand that it left you with very limited time to make alternative arrangements.
Your feedback is extremely important to us, and we are reviewing this matter internally with our team to better understand what happened and improve our process moving forward.
Please reach out to us directly with your order details so we can look further into this and work toward an appropriate resolution. We genuinely appreciate your feedback and the opportunity to make things right.
I ordered wristbands for my son's…
I ordered wristbands for my son's senior class. They arrived really quickly with just standard delivery. The students loved the wristbands! Thank you!
1 mai 2026
Avis spontané
Réponse de Wrist-Band
Thank you for the positive review and for taking the time to recognize our company. We are delighted to know how much you enjoyed our products and service. Thank you for the exceptional review, and we hope to serve you again.
Even with a receipt they still claim I'm wrong
It's very unprofessional to disrgard a customer just because you may be having a bad day and want to quickly push me to the side. I was contacted and basically told that my printed reciept for my order did not matter. My reciept clearly has marked that I ordered a 63mm ring and I was told that since I placed a reorder than the matter was solved. Well reoders are meant to be customized and altered to ensure you get exactly what you want. I have provided this information twice and simply told that this is my problem that they executed the order to my specs which is false on all sides. Sam you are not representing the company well.
12 mai 2026
Avis spontané
Réponse de Wrist-Band
We sincerely apologize for your experience and completely understand your frustration. We know how disappointing and stressful it is to have an order cancelled at the last minute, especially after paying additional rush fees and relying on the order for an important deadline.
This is not the level of service we aim to provide to our customers. We truly regret the inconvenience this situation caused and understand that it left you with very limited time to make alternative arrangements.
Your feedback is extremely important to us, and we are reviewing this matter internally with our team to better understand what happened and improve our process moving forward.
Please reach out to us directly with your order details so we can look further into this and work toward an appropriate resolution. We genuinely appreciate your feedback and the opportunity to make things right.
Amazing experience
Easy to build. Quick turn around. I loved the promotion that was going on at the time of my purchase. Buy 100 get 200 free. Worked amazing for us since we are using them to raise money for future services for my dad.
#lumpyscancerjourney #cancersucks
27 avril 2026
Avis spontané
Réponse de Wrist-Band
Hi, thank you for the positive review and for taking the time to recognize our company. We are delighted to know how much you enjoyed our products and service. Thank you for the exceptional review, and we hope to serve you again.
Sincerely,
Wrist-Band Team
I have yet to receive my items- very disappointed
I have yet to receive my items. This was for a special event and therefore we had nothing.
The zip code was incorrect. It was listed as 22303 and it should be 22203. I submitted an address update to UPS. They said it has to come from the shipper. I contacted you and you told me to submit it. So I've just been going in circles. Sooooo disappointed cause I love the items.
16 avril 2026
Avis spontané
Réponse de Wrist-Band
We sincerely apologize for the frustration and disappointment caused by this experience, especially since the items were needed for a special event. We understand how important timely delivery was, and we regret the inconvenience caused by the address correction issue and the back-and-forth communication regarding the UPS update process.
We truly appreciate your kind words about the items themselves and are very sorry that the shipping issue impacted your overall experience. Our team would like the opportunity to review this further and assist in resolving the matter as quickly as possible.
Please reach out to us directly with your order details so we can look into the shipment and provide further assistance.
Thank you for bringing this to our attention.
I wish the bags were labeled
Ordering is easy however I wish the bags of wristbands were labeled with the size of wristbands that are enclosed in the individual bags.
29 avril 2026
Avis spontané
Réponse de Wrist-Band
Thank you for your feedback and for sharing your experience with us. We’re glad to hear that the ordering process was easy for you.
We also appreciate your suggestion regarding labeling the wristband bags with the enclosed sizes. We understand how helpful that would be for organization and convenience, especially when handling multiple sizes. Your feedback is valuable, and we will certainly share it with our production and packaging teams for consideration in future improvements.
Thank you again for your support and recommendation.
Very good customer service
My order got sent to the wrong address accidentally and they were quick to fix that. I think that was great of them. Thank you so much! I had a deadline and it was still met.
29 avril 2026
Avis spontané
Réponse de Wrist-Band
Hi, thank you for the positive review and for taking the time to recognize our company. We are delighted to know how much you enjoyed our products and service. Thank you for the exceptional review, and we hope to serve you again.
Sincerely,
Wrist-Band Team
Excellent quality
Excellent quality! Quick shipment! Prices are phenomenal! Will be ordering again!
23 avril 2026
Avis spontané
Réponse de Wrist-Band
Hi, thank you for the positive review and for taking the time to recognize our company. We are delighted to know how much you enjoyed our products and service. Thank you for the exceptional review, and we hope to serve you again.
Sincerely,
Wrist-Band Team
Loved my wristbands!
22 avril 2026
Avis spontané
Réponse de Wrist-Band
Hi, thank you for the positive review and for taking the time to recognize our company. We are delighted to know how much you enjoyed our products and service. Thank you for the exceptional review, and we hope to serve you again.
Sincerely,
Wrist-Band Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.