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3,9

Bien

TrustScore 4 sur 5

11 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

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Noté 5 sur 5 étoiles

I highly recommend Written Word Media…

I highly recommend Written Word Media for any author who is looking for a professional and reliable 3rd-party book promotion site with a network-extensive reader reach. Written Word Media is reasonably priced and offers an extensive menu of packages and promotions to help boost book sales. But they offer much more in the support of independent book authors than book promotions. Their platform is worth a look to see what is right for your individual author needs.

24 avril 2026
Avis spontané
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Réponse de Written Word Media

Catherine, thank you so much for your thoughtful recommendation. We’re thrilled to hear that our promotions, pricing, and support have been a great fit for your author journey! 📚 It means a lot to know you see the value in what we offer beyond just Promotions, and we’re so glad to be part of your success. ✨

Noté 5 sur 5 étoiles

Fast, helpful and caring team

I had a very fast reply that was personal, helpful and reassuring that this is a company that really cares about the authors they work with

17 avril 2026
Avis spontané
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Réponse de Written Word Media

Jules, this means a lot. Thank you for taking the time to share such kind words about your experience with our team! 😊 We truly care about supporting authors every step of the way, and we’re so glad that came through for you. 📚

Noté 1 sur 5 étoiles

Not a good experience, Not coming back.

I had a disappointing experience with this company. They advertise a mailing list of around 1.5 million subscribers across different subgenres, with promo prices ranging from about $50 for one ad to $100, $200, or even $300. Based on my experience, I did not see good value for the money.

I ran two promo days with them and got no clicks, no sales, and not even any downloads, even though one of my books was enrolled in Kindle Unlimited. My other book was then delisted because of price variations across platforms, which felt overly strict and inconsistent with the rules on their website.

According to their site, books priced between $0.99 and $4.99 should be acceptable, and a book is only supposed to be delisted if it is set to free at $0.00. That was not my experience. Either the rules are not clearly explained, or they are enforced much more strictly than advertised.

Because of this, I cannot recommend this company for book promotion. In my case, the money was wasted and I got zero results. By contrast, I have used other similar promotion services in the same price range, and sometimes even cheaper, and those produced 1,000 to 2,000 downloads per day along with a few hundred sales.

I do not know why I got absolutely no results with writtenwordmedia.com, but based on my experience, I will not be using them again and I would not recommend them.

11 avril 2026
Avis spontané
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Réponse de Written Word Media

Hi Ralph,

Thank you for sharing your experience. We’re sorry to hear that your promotions didn’t deliver the results you were hoping for.

We do want to clarify one piece of your feedback around pricing. We require price parity across retailers (within about $1) because large differences can create a disconnect for readers. If they click expecting one price and see something significantly higher on their preferred store, they’re less likely to move forward. The goal is to keep the experience consistent and maximize the likelihood of conversion across platforms.

We also want to note that we reached out a couple of times after your promotions but didn’t hear back. Since we weren’t able to connect directly, we went ahead and issued a full refund for both promotions. That has already been processed on our end.

We take feedback like this seriously and are always working to make our processes clearer and our promos more effective for authors.

Thanks for taking the time to share your experience.

Written Word Media

Noté 5 sur 5 étoiles

I've come to trust Written Word Media…

I've come to trust Written Word Media to produce the results that I need when I run a stacked campaign. They have a great handle on what ads to run during a 5 day or 7 day promotion to enable a successful advertising campaign. They haven't failed me yet.

13 avril 2026
Avis spontané
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Réponse de Written Word Media

Scott, this means a lot. Thank you for trusting us with your Promo Stacks and campaigns! 🙌 We’re so glad our approach is helping you get consistent, reliable results every time you promote 📈

Noté 5 sur 5 étoiles

I requested a change in genre for a…

I requested a change in genre for a book promotion and it was solved with no issues. Excellent!

30 mars 2026
Avis spontané
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Réponse de Written Word Media

Suzanne, thank you for sharing this! We’re so glad the genre update was handled smoothly and quickly. 😊 Our team always aims to make those adjustments as seamless as possible ✨

Noté 5 sur 5 étoiles

Exceeded expectations

The Written Word Media team are always incredibly helpful and responsive. Highly recommended.

13 mars 2026
Avis spontané
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Réponse de Written Word Media

Nathan, we really appreciate you taking the time to share this. Hearing that we’ve exceeded expectations means a lot to our team. We’re glad to be part of your author journey and keep things running smoothly behind the scenes 📚✨

Noté 5 sur 5 étoiles

5 Stars!!

These people are infinitely helpful, and answer my queries promptly when I contact them. Written Word is reasonably priced and has a good reader base for authors looking to promo releases or sales or backlist.
They sail a good ship!

5 mars 2026
Avis spontané
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Réponse de Written Word Media

Susan, thank you so much for the kind words, we’re delighted to hear our team has been helpful and responsive when you’ve reached out. We’re grateful to have you sailing with us, and we’ll do our best to keep the winds favorable for your promos! ⛵📚

Noté 5 sur 5 étoiles

Sarah S of Written Word Media has made…


Sarah S of Written Word Media has made all the difference to my writing experience. My Freebooksy campaigns have sky-rocketed.
DONT BOTHER WRITING UNLESS YOU USE THESE PEOPLE - THEY DELIVER UNINMAGINABLE FIGURES.

1 février 2026
Avis spontané
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Réponse de Written Word Media

Thank you so much for your incredibly kind words! We’re thrilled to hear that Sarah made such a difference and that your Freebooksy email promotions truly soared—there’s nothing we love more than helping authors shine a brighter light on their books 🚀📚

Noté 1 sur 5 étoiles

Reneged on a promised refund!

I received this letter promising a refund....and have received NOTHING! Crooks of epic proportion!

Hi Thomas,

I'm sorry you had a disappointing expierence, I know that can be extremely frustrating. Whenever authors have poor performance we issue a full refund, and we will do the same for you. You should see the refund back on your card in 3-5 business days.

Regarding your actual campaign with us, I looked up the results of your campaign and here's what I found.

We sent your book out in two newsletters. Your book got 15 clicks from NewInBooks and 17 clicks from Bargain Booksy. These results are well below average for what we typically see in your genre, and definitely warrant the refund.

Your author interview was published on November 13th on NewInBooks and can be see here, we also published it on the Business and Finance section of NewInBooks here. Additionally, your book is running on a Facebook Ad campaign. This campaign has 3,920 impressions and 25 clicks so far and this campaign is slightly below average for business books. This campaign still running and scheduled to end on 11/15.

I appreciate you reaching out to us with your feedback. We work hard to build promotional products for Authors, but we cannot improve without hearing difficult feedback from our customers.

Thanks,
Ferol Vernon

23 novembre 2025
Avis spontané
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Réponse de Written Word Media

Tom, we understand how frustrating refund timing concerns can be. Your refund was fully processed, and while banking timelines can vary, we take transparency and follow-through very seriously in every author interaction.

Noté 5 sur 5 étoiles

They solved situation!

This has been resolved by company, I am happy for resault!

A Deeply Disappointing Experience with Written Word Media

My experience with Written Word Media has been nothing short of a disaster. This disengaged company relies heavily on AI instead of truly understanding and promoting their clients' books. The AI-produced quick images and sentences that I was expected to share on Facebook were lackluster, and their productivity was virtually zero.

Their lack of customer focus was evident, as my book, which is about business and money, received inadequate promotion. Despite opting for the "promotion extra everything" package, there was nothing "extra" about it other than the price. I fail to comprehend how they have the audacity to continue providing such poor service.

More authors need to start writing honest reviews. My book, titled "The Ultimate Trading Guide: Success in Trading," is an excellent read, which you can see for yourself at Amazon. However, this incompetent company clearly does not know how to promote a business-related book. While I cannot speak for other categories, I will absolutely never use this company again, and I strongly advise others to avoid doing so as well

11 février 2025
Avis spontané
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Réponse de Written Word Media

Hi Hanna, thank you for updating your review—we’re truly grateful you gave us the opportunity to resolve the situation and that you’re happy with the result. 💛 Supporting authors (especially when things don’t go as planned at first) is at the heart of what we do, and we appreciate you working through it with us.

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