Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

I wish I had checked these reviews before paying over £19 for completely useless information - looking for the address of a debtor - gave me his address from 2002 to 2009, before I became my tenant!!... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

I have been using 192 dot com for years (I think I used to get a CD around the millennium) but more recently their pricing policies have put me off from purchasing any credits as it seems to want... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Worthless data, out of date by many years - asinine explanation "the records we display from the open electoral roll" are to blame - or rather the currently registered voters are to blame, they chose... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

Very limited and not particularly accurate info. OK some may be electoral roll privacy issues but appears limited Land registry info...........I am not listed as an owner (not residential), nor are o... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Services aux entreprises

Informations provenant de diverses sources externes

Find people, businesses and places in the UK with 192.com. Directory enquiries, a people finder, business listings and detailed maps with aerial photos


Coordonnées de contact

2,0

Bas

TrustScore 2 sur 5

611 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 88 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

2,0

Tous les avis

(611)

33 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Useless £14.35 down the drain

Useless £14.35 down the drain , the electoral roll is years out of date , Avoid save your money

10 février 2025
Avis spontané
Logo de 192.com

Réponse de 192.com

Hello Mark, The records we display from the open electoral roll show a name, address and year the person was registered to vote at that address. If a current record isn’t shown it means the person you searched has opted off the open electoral roll with their council. We also display Historic electoral roll data.
We do explain this in more detail under the FAQ’s on the Help pages.
If you would like to contact us through our email address feedback@192.com and put 'Trustpilot' in the subject line, we will be happy to look at your account for you.Thanks.

Noté 1 sur 5 étoiles

Rubbish website

Rubbish website. Probably run by AI & bots

13 février 2025
Avis spontané
Logo de 192.com

Réponse de 192.com

Hello, if we can offer you any assistance, please email feedback@192.com and put TrustPilot in the subject line and we will be happy to help. Thanks.

Noté 1 sur 5 étoiles

I will never use this service again.

After reading reviews it seemed a mixed bag and was ready to waste £15 to check if my aunty was being scammed. There seemed to be a section to check phone number only they wanted an extra 99p for a 7 day trial, costing £19.99 per week!! there after. This is not what I was sold at the beginning. I cut my losses and decided to call it a day. Disappointing.

8 février 2025
Avis spontané
Logo de 192.com

Réponse de 192.com

Hello, please can you contact us through our email address feedback@192.com and put 'Trustpilot' in the subject line and we will be happy to look into this for you. Thanks.

Noté 1 sur 5 étoiles

Absolute rip off

Absolute rip off, day light robbery really
£18 for 6 credits and they only last a month, you should be ashamed.

Oh look now they are trying to get my review taken down like all scam companies.

2 février 2025
Avis spontané
Logo de 192.com

Réponse de 192.com

Dear Matt,
We are sorry that you have not been happy with the service provided by 192.com.
When you initially select the credit package you wish to purchase, we do advise that the 6 credit package is valid for one month on the Get Credits page. We also inform of this on the payment receipt which is found under Your Account.
Please can you contact us through our email address feedback@192.com and put 'Trustpilot' in the subject line and we will be happy to look into this for you.
Thanks

Noté 1 sur 5 étoiles

Utter waste of money

Utter waste of money, the electoral roll is years out of date, total con do buyer beware.

20 janvier 2025
Avis spontané
Logo de 192.com

Réponse de 192.com

Hello David,The records we display from the open electoral roll show a name, address and year the person was registered to vote at that address. If a current record isn’t shown it means the person you searched has opted off the open electoral roll with their council. We also display Historic electoral roll data.
We do explain this in more detail under the FAQ’s on the Help pages.
If you would like to contact us through our email address feedback@192.com and put 'Trustpilot' in the subject line, we will be happy to look at your account for you.Thanks.

Noté 1 sur 5 étoiles

Do not waste your time or money

Do not waste your time or money, they should be closed down.

17 janvier 2025
Avis spontané
Logo de 192.com

Réponse de 192.com

Dear Callum, please can you contact us through our email address feedback@192.com and put 'Trustpilot' in the subject line and we will be happy to assist you. Thanks.

Noté 1 sur 5 étoiles

HAWIYYAH links from 192-BEWARE

My father had passed away & I tried to find a relatives address from a phone number. Using 192 links as follows:
Find someone's current address/Residential Phone Book/Residential phone Directory/Search by phone number. I ended up on HAWIYYAH.com website which after trying to use them are; in my eyes a whisker away from being fraudulent . My credit & debit card were declined by both my Barclays & M&S . I should have heeded the warning but I thought it was only 69p & I wanted an address so I went ahead . I didn't see that in the miniature print I had signed up for a £21.88 per month subscription . There is no HAWIYYAH UK phone number & I couldn't find an email address or anywhere to cancel the subscription . The website did not actually work & showed me no results - not even a page that said 'no results found' . I contacted both Barclays & M&S who said I needed to cancel both cards & get new cards .They also said I now need to keep an eye on a any false offers from companies pretending to be real companies - like Amazon
I will also need to monitor my accounts to see that HAWIYYAH don't take any more money from me as I have just read the trust pilot reviews for HAWIYYAH.com - they are frightening .
If I was 192.com I wouldn't want to have anything to do with HAWIYYAH.com
I certainly won't be trusting HAWIYYAH.com OR 192.com because I was only led to that website via 192.com . I have spent a number of hours today trying to sort this out & am normally too lazy to leave reviews but felt compelled to in this case . I hope this helps someone .

16 janvier 2025
Avis spontané
Logo de 192.com

Réponse de 192.com

Dear Sharon, We are sorry that you have not had a very good experience when trying to connect to 192.com.
What we believe you may have done is to click on a link or pop up advert through a search engine, that may have appeared after making a search and connected to HAWIYYAH.com.
192.com is a separate business that has no affiliation with HAWIYYAH.com. The contact details for HAWIYYAH.com can be found through the following link
https://www.hawiyyah.com/en/contact
Thanks.

Noté 1 sur 5 étoiles

They charged me £20 then tell me they were used as soon as I searched, not when I click on the name

Don't use them, that's £20 (which i found to be beyond extortionate) and couldnt search because credits were used (i was under the impression that viewing a record was using a credit), but no, merely inputting a name and searching ia importing a credit,

How can the average user know this? Theres nothing telling us any of this,

I require my money back or credits reinstated, you cant expect us to know if it's not posted anywhere (or if you get a name misspelled and have to try again)

DONT USE THEM UNLESS YOURE HAPPY TO BE CONNED

31 décembre 2024
Avis spontané
Logo de 192.com

Réponse de 192.com

Hello, please can you contact us through our email address feedback@192.com and put 'Trustpilot' in the subject line and we will be happy to look into this for you. Thanks.


Hello, Our records show that we have had email correspondence, and the 6 credits were reinstated back onto your account on the 1/1/25. The site does provide both a credit warning alert, and an on-screen credit counter, so it is clear whenever credits are about to be charged. Search results show full information, which is why a credit is charged for these. Thanks.

Noté 5 sur 5 étoiles

Great Company

As a regular customer i always find the team at 192 very helpful. I spoken to a gentleman today who was very helpful and sorted the issue i had with my account out. Thanks

20 décembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Excellent customer service from the…

Excellent customer service from the company as an error was made by me not knowing what happens when you cannot find information on someone.
After a couple of emails between us and my chosen method of payment, the issue was resolved to my satisfaction.
I have used the site a few times and found it to be very useful. L

16 décembre 2024
Avis spontané
Noté 1 sur 5 étoiles

An absolute con

An absolute con ! Before paying £7.19 for an occupier search from the Electoral Roll from an exact known address I read the following on screen " The Occupier information is available for this address. We have 4 occupiers from Electoral Roll information from the years 2003 to 2024". I was reassured by reading that the information needed was available so went ahead with the purchase. To my absolute dismay I was only sent details of 3 people and only up to 2015 ! Now if you start the whole process again it no longer states " The Occupier information is available for this address. We have 4 occupiers from Electoral Roll information from the years 2003 to 2024" but " The Occupier information is available for this address. We have 3 occupiers from Electoral Roll information from the years 2003 to 2015"! A total waste of time and an absolute con and rip off !

13 décembre 2024
Avis spontané
Logo de 192.com

Réponse de 192.com

Hello Sid, please can you contact us through our email address feedback@192.com and put 'Trustpilot' in the subject line and we will be happy to look into this for you. Thanks.

Noté 1 sur 5 étoiles

Suspended my account because I complained

I complained that the credits I bought gave me virtually zero info and lots of spurious addresses, which I had to wade through to find the ones I searched for. I complained and they suspended my account.

10 décembre 2024
Avis spontané
Logo de 192.com

Réponse de 192.com

Hello Suzanne, please can you contact us through our email address feedback@192.com and put 'Trustpilot' in the subject line and we will be happy to look into this for you. Thanks.

Noté 2 sur 5 étoiles

Insufficient data for today !

I have used this company before to trace a disappearing tenant that owed me rent. On this occasion, I didn’t have an address but I do have a telephone number and an email address but 192 was useless.
I suspect it’s days are passé unless it updates its data pronto !

4 décembre 2024
Avis spontané
Logo de 192.com

Réponse de 192.com

Dear Mr Byrne, Thank you for the review. We are happy to advise that our data is still updated regularly from the Open Electoral Roll and elsewhere, so if you are searching for a person, or an address, you should still find us useful.

We don’t publish any email addresses, and never have done. Sorry that we weren’t able to help on this occasion, but we hope you will come back when you need us.

If we can offer any further help with any questions you have, please email feedback@192.com and add Trustpilot in the subject line. Thanks.

Noté 1 sur 5 étoiles

Stupid site wanted me to change…

Stupid site wanted me to change password then suspended my account what a load of garbage

24 novembre 2024
Avis spontané
Logo de 192.com

Réponse de 192.com

Hello Glynn, please can you contact us through our email address feedback@192.com and put 'Trustpilot' in the subject line and we will be happy to look into this for you. Thanks.

Noté 1 sur 5 étoiles

Total scam credits/money for searching…

Total scam credits/money for searching when you can search for free beforehand and then when they do give results and you spend another credit/money to view there’s literally no info on record.

30 octobre 2024
Avis spontané
Logo de 192.com

Réponse de 192.com

Dear Cs, A credit is used when you enter a name and location and press search. An additional credit will then be used if you click on anything else within that search ie CCJ, Insolvency Check, Mortality Check, Director link or other occupant, as these are classed as new searches and another credit is used. If you click to view the Property Ownership Verification to check if a person is/has been the owner of the property that was searched, then we do advise that 2 credits will be used to view this data.
We do explain all of this under the Help pages prior to and after purchasing credits.

We are sorry that you have not been happy with 192.com, please email us at feedback@192.com and we will be happy to look at your account.
Thanks.

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