Hayley and the team at 1st Direct Pools are awesome. They are extremely knowledgeable and provide a great service. From pool liners and bubble covers to pool pumps, you’re in the best hands. They... Voir plus
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Having been a loyal customer for many years I wanted to say a big shout out to Hayley, Iain and the wider team who simply over deliver time and time again. Nothing is ever too much trouble, any rare i... Voir plus
Returning Customer. Got The Same Respectful Treatment I Got 7 Years Ago. Good Company With A Good Understanding Of The Trade.
I run a private swiming pool which is used by local swim schools and families etc. 1st Direct have provided excellent servide to me over the years with pumps, chemicals, AFM, water testing equipment,... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Large UK Discount Swimming Pool & Spa Online Shop with Price Match Guarantee, Free Support, Free Next Day Delivery & Huge range of products carried in stock - 1st Direct Pools. Low prices on swimming pool covers, chemicals, heating, pumps & filters, li...
Coordonnées de contact
Ambassador Business Park, SP8 5SE, West Stour, Royaume-Uni
- 0333 9004040
- enquiries@1stdirectpools.com
- www.1stdirectpools.com
4,8
Excellent
227 avis
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Les gens ont aussi consulté
Happy to recommend this company
Happy to recommend this company, we did have an issue with parts that were ordered, but they were extremely helpful in resolving the issue, excellent customer relationship always responding to my concerns in a prompt and polite manner. Corinna was a pleasure to deal with, will use them again.
Ian
25 février 2021
Avis spontané
Réponse de 1st Direct Pools
Thank you for taking the time to leave a review on your recent purchase with us.
I am pleased to read to you were happy with the service we provided.
Thank you again, Customer Service
Swimming Pool Supplies
Good website, easy to order, competitive prices.
Fast delivery. Perfect. Thankyou
18 février 2021
Avis spontané
Réponse de 1st Direct Pools
Thank you for taking the time to leave feedback on your recent purchase.
Many thanks
Customer Service
Arrived on time with no problems.
15 février 2021
Réponse de 1st Direct Pools
Thank you for your feedback. It is much appreciated and great to know your experience went well as we would like to expect.
Kind Regards,
Customer Service
Réponse de 1st Direct Pools
Thank you for taking the time to let us know about your recent experience using 1st Direct Pools.
Kind Regards,
Customer Servic e
Straight forward and simple
Straight forward and simple, package delivered within 2 days of order
can't fault, Jacuzzi up and running now :-)
15 février 2021
Réponse de 1st Direct Pools
Thank you for taking the time to let us know about your recent experience using 1st Direct Pools.
Excellent service but still waiting for…
Excellent service but still waiting for receipt
15 février 2021
Réponse de 1st Direct Pools
Thank you for taking the time to let us know about your recent experience using 1st Direct Pools.
I will arrange for your receipt to be emailed to you today.
Kind Regards,
Customer Service
Réponse de 1st Direct Pools
Thank you so much for your feedback. It's always great to hear we are providing the service expected.
Many thanks again,
Customer Service
Réponse de 1st Direct Pools
Thank you very much for leaving great feedback on your recent experience with us at 1st Direct Pools
Thank you again, Customer Service
Réponse de 1st Direct Pools
Thank you for taking the time to leave your feedback. It really is such a help to hear how we have been doing.
Thank you again, Corinna
Excellent and quick service
8 février 2021
Réponse de 1st Direct Pools
Thank you very much for your positive feedback.
It's great to hear you had a good experience with your purchase.
Many thanks, Corinna
Réponse de 1st Direct Pools
Thank you for leaving feedback on your recent experience with us at 1st Direct Pools. It's very much appreciated.
Kind Regards, Corinna
Réponse de 1st Direct Pools
Thank you very much for taking the time to leave feedback on your recent experience with 1st Direct Pools.
Many thanks, Corinna
Réponse de 1st Direct Pools
Thank you so much for taking the time to leave a review.
Kind Regards, Corinna
A very fast and efficient service
6 février 2021
Réponse de 1st Direct Pools
Good morning,
Thank you for taking the time to leave feedback. Very happy to hear you received fast and efficient service from us at 1st Direct Pools.
Kind Regards,
Customer Service
Very good customer service
Very good customer service - sorted out missing parts from supplier very quickly and kept us informed by phone and email.
5 février 2021
Réponse de 1st Direct Pools
Thank you for taking the time to leave your feedback on your recent service received from us at 1st Direct Pools.
It's great to hear your delivery issue was resolved efficiently.
Thank you again.
Customer Service
1st Direct were very good
1st Direct were very good. Information from courier was poor and misleading at times, but parcel arrived safely.
4 février 2021
Réponse de 1st Direct Pools
Thank you for taking the time to leave feedback on your recent experience with 1st Direct Pools.
Please accept my apologies that the delivery took 48 hours rather than the 24 hours from ordering that we aim for. I am pleased to see your parcel arrived safely.
Thank you again.
Customer Services
1st direct pools are simply the best!
1st direct pools are simply the best! Great products, technical advice and customer service. I often get their advice before purchasing anything and they are always there to help.
Recently I had a slight issue and they went above and beyond to help resolve it.
I will only use these guys!
2 février 2021
Avis spontané
Réponse de 1st Direct Pools
Thank you for taking the time to leave feedback on your recent experience with 1st Direct Pools.
It's great to hear you are pleased with our products, advice and also the customer service received.
Thank you again, Corinna
1st Class Service
Have used 1st Direct for years and years, best prices and advice on tap whenever required. Would highly recommend!!
30 janvier 2021
Réponse de 1st Direct Pools
Thank you very much for taking the time to leave a review on your recent experience with us. It's great to hear we can be of assistance as well as offering competitive prices.
Many thanks,
Customer Service
amazing service received new pump 20…
amazing service received new pump 20 hours after ordering can't beat that
29 janvier 2021
Réponse de 1st Direct Pools
Thank you for taking the time to leave feedback on your recent experience with purchasing from 1st Direct Pools. Great to see your delivery was so efficient.
Many thanks,
Customer Services.
excellent service
29 janvier 2021
Réponse de 1st Direct Pools
Thank you for taking the time to leave a review. It's great to hear you are happy with the service we have provided.
Thanks again,
Customer Service
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