Access Fertility Avis 

1 289
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Hi Alfie, I just wanted to say a huge thank you for all your support throughout my application process. Your professionalism, understanding, and guidance made the whole experience much easier... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The whole team was professional, kind, and supportive throughout the entire process. They made everything clear, answered all of our questions promptly, and guided us through each step of the finan... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

The only reason I have rated access fertility a 3-star rather than a 5 is due to the delay I experienced in my loan application (which further delayed my treatment)due to conflicting/misleading inform... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Vicente ha sido muy amable y atento en todo el proceso. Hasta ahora, todo ha sido muy fácil y claro. Nos sentimos agradecidos por haber podido entrar en los programas y sentirnos más seguros a lo larg... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Médecin spécialiste de la fertilité
  2. Clinique de fertilité
  3. Clinique pour femmes
  4. Clinique de santé reproductive

Écrit par l'entreprise

Access Fertility is the first, the largest and most trusted provider of IVF Refunds and Multi-Cycle Programmes in the UK. We offer fixed fees and huge savings compared to paying clinics directly. Over 11,000 babies have been born through our programmes, and we've refunded over £17 million to people who haven't had a baby. We work with the best clinics across the UK to ensure you can access affordable IVF and to reduce the financial stress of your treatment.

Access Fertility - 100% refund if you don't have a baby

Écrit par l'entreprise

We help patients take the uncertainty out of IVF
Our IVF refund programmes - 100% refund if you don't have a baby - help patients to take the financial stress and uncertainty out of IVF. We offer two cycle, three cycle and unlimited cycle programmes, all for a fixed fee. All our programmes include unlimited frozen embryo transfers and are available nationwide.

Coordonnées de contact

Refundable IVF at Access Fertility

It sounds too good to be true…but it isn’t.

4,7

Excellent

TrustScore 4.5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

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4,7

Tous les avis

(1 289)

72 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

The whole team was professional

The whole team was professional, kind, and supportive throughout the entire process. They made everything clear, answered all of our questions promptly, and guided us through each step of the finance application and enrolment.
A special thank you to Ana and Simeon. They were both incredibly helpful, patient, and responsive. Their support, kindness, and professionalism made a stressful process much easier, and we always felt that we were in good hands.
We are now fully enrolled on our Access Fertility programme, and our treatment has been authorised with BCRM. We are truly grateful to everyone at Access Fertility for helping us reach this important milestone.
We highly recommend Access Fertility to anyone beginning their fertility journey. Thank you again, and we hope to share happy news with you in the future. ❤️

17 juillet 2026
Avis spontané
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Réponse de Access Fertility

Hi Magdalena,

Thank you so much for taking the time to share your wonderful feedback and recommendation.

We are delighted to hear that you felt supported throughout your journey with Access Fertility and that our team was able to make the finance application and enrolment process as clear and straightforward as possible. We understand that this can be a stressful time, so it means a great deal to know that you felt informed and reassured every step of the way.

Ana and Simeon will be especially pleased to receive your kind words. We will ensure your feedback is shared with them, as they are passionate about providing compassionate, professional support to every patient.

Congratulations on reaching this important milestone. We wish you every success as you begin your treatment with BCRM and sincerely hope you have positive news to share in the future.

Thank you again for choosing Access Fertility and for placing your trust in us.

Noté 5 sur 5 étoiles

Muy buen trato

Agradecer tanto a Vicente como a Susana su dedicacion y amabilidad a la hora de atendernos, explicarnos todo con paciencia y darnos tranquilidad en un momento complicado

16 juillet 2026
Avis spontané
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Réponse de Access Fertility

Hola Ana y Javi,
Gracias por tomaros el tiempo de compartir cómo está siendo vuestra experiencia 😊
Nos encanta saber que Vicente y Susana han estado acompañándoos de una forma cercana y resolviendo todo con rapidez, en una etapa en la que pueden surgir tantas dudas antes de comenzar con el proceso.
Esperamos que el tratamiento vaya igual de bien y os deseamos muchísima suerte en el futuro venidero

Noté 5 sur 5 étoiles

Richard is always so helpful and…

Richard is always so helpful and explains everything to me perfectly. Fantastic company

14 juillet 2026
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Réponse de Access Fertility

Hi Jade,

Thank you so much for taking the time to leave us such wonderful feedback.

We are delighted to hear that Richard has been so helpful and has provided clear explanations throughout your journey. We know that navigating fertility treatment can involve lots of information and important decisions, so ensuring our patients feel supported, informed, and confident is incredibly important to us.

Richard will be thrilled to receive your kind words, and we will make sure your feedback is shared with him.

Thank you again for your lovely review and for choosing Access Fertility. We truly appreciate your support and wish you all the very best on your journey.

Noté 5 sur 5 étoiles

Brilliant Service!

Hi Alfie,

I just wanted to say a huge thank you for all your support throughout my application process. Your professionalism, understanding, and guidance made the whole experience much easier.

I really appreciated how you were always available by phone or email whenever I had a question, and your quick responses gave me confidence and kept everything moving smoothly.

Thank you again for all your help—I truly appreciate the time and effort you put in, and it has made a real difference.

12 juillet 2026
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Réponse de Access Fertility

Hi Zahra,

Thank you so much for taking the time to leave such a kind review.

We're delighted to hear that Alfie was able to support you throughout your application process and that his professionalism, guidance and prompt communication helped make the experience as smooth as possible. We know how important it is to feel supported during this journey, so it's wonderful to hear that Alfie was able to provide that reassurance.

Your feedback will be shared with Alfie, who I'm sure will be very grateful for your kind words.

We wish you all the very best for the future.

Access Fertility

Noté 3 sur 5 étoiles

Good service but staff need to be more knowledgeable

The only reason I have rated access fertility a 3-star rather than a 5 is due to the delay I experienced in my loan application (which further delayed my treatment)due to conflicting/misleading information from the initial staff I spoke to. Some of their staff need to have a better understanding of how things work and as such dish out the right information to clients in order to mitigate delays. On that note, I want to publicly commend a certain staff - Simone (senior patient Advisor) who was very helpful during the process. Unfortunately I forgot to request his surname. That gentleman is an absolute credit to your team.

23 juin 2026
Avis spontané
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Réponse de Access Fertility

Hi Udeme,

Thank you for taking the time to share your feedback.

I'm really pleased to hear that Simone was able to support you throughout the process, and she truly appreciates your kind words.

Having reviewed your journey, I can see that your finance application required some additional information before it could be progressed. Once this had been received, we continued to process the application and kept things moving as quickly as possible.

I also appreciate your comments regarding the information you received during the process. Your feedback has been noted and will be shared with the relevant team as we are always looking to improve the experience we provide to our patients.

Thank you again for your feedback, and I wish you all the very best with your treatment.

Access Fertility

Noté 5 sur 5 étoiles

Great communication

Great communication, clear what was being offered and support

7 juillet 2026
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Réponse de Access Fertility

Hi Fiona. Thank you for your wonderful review! We're so pleased to hear that you found our communication clear and our support helpful throughout the process. We always strive to make everything as straightforward as possible, and it's great to know that came across. We really appreciate your feedback.

Noté 5 sur 5 étoiles

Great customer service

Great customer service. They always do their best!

2 juillet 2026
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Réponse de Access Fertility

Hi Lucycatfan. Thank you so much for your kind words! We're delighted to hear you had a positive experience with our team. Providing great customer service is always our priority, and it's wonderful to know our efforts made a difference. We truly appreciate your support.

Noté 5 sur 5 étoiles

Quick

Quick, prompt email replies, faqs were clear, detailed over view

27 juin 2026
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Réponse de Access Fertility

Hi. Thank you for your great feedback! We're delighted to hear that you found our email responses quick and prompt, and that our FAQs provided a clear and detailed overview. We work hard to make sure our information is easy to understand and that our team is always available to help. We really appreciate your review.

Noté 5 sur 5 étoiles

Helpful and clear about the process

Helpful and clear about the process

2 juillet 2026
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Réponse de Access Fertility

Hi Lizzie. Thanks for your review. Our aim is to take stress out of the IVF journey so we are very happy to hear we were able to help! You can always contact us if you need anything.

Noté 5 sur 5 étoiles

Smooth experience

22 juin 2026
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Réponse de Access Fertility

Hi Ankita. Thanks for your review. Our aim is to take stress out of the IVF journey so we are very happy to hear we were able to help! You can always contact us if you need anything.

Noté 5 sur 5 étoiles

Excellent customer support and clear…

Excellent customer support and clear information/communication. Staff are professional and sensitive to circumstances

20 avril 2026
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Réponse de Access Fertility

Hi Ally E. Thank you for your lovely review! We are so absolutely happy to hear that you had such a positive experience with us. Our aim is to take away some of the stress of IVF so patients can fully focus on their treatment and we are so excited we were able to do so.

Noté 5 sur 5 étoiles

Absolutely amazing experience

Absolutely amazing experience. The staff are so friendly and informative. Thank you to Simeon who continued to follow up with my clinic and provide me with updates

23 juin 2026
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Réponse de Access Fertility

Hi Nat, thank you so much for taking the time to share your experience. We’re delighted to hear that you felt supported and well informed throughout your enrolment with Access Fertility.

Providing clear communication and compassionate support is so important during this time, and we’re pleased that Simeon was able to keep you updated and help liaise with your clinic. We’ll be sure to pass on your kind words to him and the wider team.

Wishing you all the very best for the next steps of your journey, and thank you again for choosing us.

Noté 5 sur 5 étoiles

Compassionate and informative

Compassionate and informative.
Answered all questions and always gave clear indicators on what was next.

23 juin 2026
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Réponse de Access Fertility

Hi Faye. Thanks for your review. Our aim is to take stress out of the IVF journey so we are very happy to hear we were able to help! You can always contact us if you need anything.

Noté 5 sur 5 étoiles

Vicente ha sido muy amable y atento en…

Vicente ha sido muy amable y atento en todo el proceso. Hasta ahora, todo ha sido muy fácil y claro. Nos sentimos agradecidos por haber podido entrar en los programas y sentirnos más seguros a lo largo del tratamiento.

22 juin 2026
Avis spontané
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Réponse de Access Fertility

Hola María Adelina,
Muchísimas gracias por vuestras palabras. Ha sido un placer poder acompañaros durante este proceso y saber que os habéis sentido bien acompañados por Vicente significa mucho para todo el equipo.
Os deseamos lo mejor en esta nueva etapa!

Noté 5 sur 5 étoiles

I had great experience with access…

I had great experience with access fertility. I worried about if i can afford ivf, but with programmes they offer it gave me piece of mind. I got pregnant and have baby boy.

16 juillet 2025
Avis spontané
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Réponse de Access Fertility

Hi Miss Morsztyn. Thank you for the review and we are delighted to welcome your baby boy to our family of Access Fertility babies!

We realise that undergoing IVF treatment is very stressful and our aim when patients are using one of our programmes is to make it as stress free and most cost effective as possible.

Noté 5 sur 5 étoiles

Vicente nos explico todo desde el…

Vicente nos explico todo desde el principio, con un gran nivel de empatía y atendiendo todas nuestras dudas. Por eso, no hemos tenido ninguna duda para escogerlos. Nos sentimos muy agradecidos

16 juin 2026
Avis spontané
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Réponse de Access Fertility

Gracias por tomarte el tiempo de compartir cómo está siendo tu experiencia 😊

Nos encanta saber que Vicente te ha estado acompañando con empatía, de manera cercana y resolviendo tus dudas al respecto, durante el proceso. Especialmente teniendo en cuenta que esta es una etapa en la que pueden surgir muchas dudas y emociones antes y durante el proceso.

Esperamos que el tratamiento vaya igual de bien y te deseamos muchísima suerte en el futuro venidero.

Access Fertility

Noté 5 sur 5 étoiles

A very smooth process which I cannot…

A very smooth process which I cannot fault

10 juin 2026
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Réponse de Access Fertility

Hi Lucia, Many thanks for your review. Our aim is to take stress out of the IVF journey so we are very happy to hear we were able to help! You can always contact us if you need anything.

Noté 5 sur 5 étoiles

Trato excepcional y personalizado, Vicente es una persona excepcional

Los programas ofertados son muy buenos. Los contratos no tienen ninguna trampa.
Agradecimiento especial a Vicente por su amabilidad, disposición, comprensión y paciencia. Le he explicado unas particularidades de mi caso las cuales las ha consultado con el equipo para ayudarme. Es una persona excepcional.

12 février 2026
Avis spontané
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Réponse de Access Fertility

Gracias por tomarte el tiempo de compartir cómo está siendo tu experiencia 😊

Nos encanta saber que Vicente te ha estado acompañando de una forma cercana y resolviendo todo con rapidez, especialmente en una etapa en la que surgen tantas dudas y emociones. Desde Access Fertility intentamos en todo momento ser lo más transparentes posible con nuestras pacientes durante todo el proceso.

Esperamos que el tratamiento vaya igual de bien y te deseamos muchísima suerte con todo lo que está por venir

Access Fertility

Noté 5 sur 5 étoiles

Couldn’t Fault a thing, highly recommend!

Everyone I have spoken to has been really helpful, informative and couldn’t fault the service. They have made a difficult experience so far much more accessible and easy to understand.
I would highly recommend.

3 juin 2026
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Réponse de Access Fertility

Hi Laura,

Thank you so much for your lovely review.

We really appreciate you taking the time to share your experience with us. We understand that fertility treatment can be a difficult and emotional journey, so it means a lot to hear that our team has been able to make the process feel more accessible, supportive and easier to understand for you.

Your recommendation truly means the world to us and we’re so pleased we could support you along the way.

Wishing you all the very best moving forward 💛

Access Fertility

Noté 4 sur 5 étoiles
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Réponse de Access Fertility

Hi Georgina,

Thank you so much for your lovely feedback 😊

It really means a lot to the team to hear this and we’re so pleased we’ve been able to support you throughout your journey.

Wishing you all the very best and thank you again for taking the time to share such kind words 🤎

Access Fertility

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