Access Self Storage - Acton Avis 16

TrustScore 4.5 sur 5

4,5

The Vale 207-211, Acton, W3 7QS London, England, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

The people at your Acton branch give me confidence from start to finish. From explaining how it all works and showing us around, to the daily visits bring items in & out + the easy check out process... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

This isn’t the first time we use access self storage in Acton, they are always so nice and thorough with explaining everything in details. And Najma at the reception was beyond helpful explain us thr... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The staff at Access Self Storage were extremely polite and helpful and the whole process was made easy for me. A really nice team which is so welcome these days!

L'entreprise a répondu


À propos de l'entreprise

  1. Garde-meubles en libre-service
  2. Siège social
  3. Centre de stockage

Écrit par l'entreprise

Access Self Storage is one of the UK's largest and fastest growing self storage and office space rental companies. With over 20 years of experience in the self-storage industry, we have 59 Access Self Storage stores nationwide, all in easy to reach locations. Whether you're moving to a new home, storing stock, running an ecommerce business, decluttering your home or moving out of student accommodation and need a reputable, secure and affordable storage provider, our friendly, local store teams will find you the right storage for your needs.


Coordonnées de contact

  • The Vale 207-211, Acton, W3 7QS, London, England, Royaume-Uni

4,5

Excellent

TrustScore 4.5 sur 5

16 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 91 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

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Noté 5 sur 5 étoiles

Good choices of units

Good choices of units, friendly and helpfull staff.

9 mars 2026
Logo de Access Self Storage - Acton

Réponse de Access Self Storage - Acton

Thank you for your feedback.

We are pleased to hear that you found a good choice of units and that the team were friendly and helpful. We appreciate you taking the time to share your experience.

Noté 5 sur 5 étoiles

So straight forward and great customer service

They went above and beyond for me. Such a well run place. Thank you.

1 juillet 2025
Logo de Access Self Storage - Acton

Réponse de Access Self Storage - Acton

Hi James,

Thank you for your lovely feedback.
We are delighted to hear that everything was so straightforward and that the team went above and beyond for you. It is great to know you found the site well run.
Thank you again, we really appreciate it and look forward to helping you in the future.

Access Self Storage

Noté 4 sur 5 étoiles

Interesting

31 janvier 2026
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Réponse de Access Self Storage - Acton

Hi Elizalde,

Interesting, very interesting.

We always find feedback interesting, and we really do appreciate you taking the time to leave a review, interesting thoughts like this keep things interesting for us too. If you ever feel like expanding on it, we would be genuinely interested to hear more.

Thank you for sharing something interesting with us.

Access Self Storage

Noté 5 sur 5 étoiles

Very good service

The manager and the team at access self Storage Acton are helpful and professional. Made the whole process easy.
Thanks!

6 décembre 2025
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Réponse de Access Self Storage - Acton

Hi,
Thank you for your kind words! We’re so pleased to hear that the manager and team at Access Self Storage Acton made everything easy for you. Your feedback means a lot to us!
Access Self Storage

Noté 5 sur 5 étoiles

The team are extremely helpful

The team are extremely helpful, they made the entire experience smooth. Many thanks to Yasser who has been amazing throughout the entire process.

27 octobre 2025
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Réponse de Access Self Storage - Acton

Hi Dana,
Thank you for your wonderful feedback! We’re delighted to hear the team made everything smooth and that Yasser was such a great help throughout your experience. We’ll be sure to pass on your kind words to him!
Access Self Storage

Noté 5 sur 5 étoiles

Would recommend

I had a great experience. The whole process was really easy and the staff were all very friendly and helpful.

25 octobre 2025
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Réponse de Access Self Storage - Acton

Hello!
Thanks so much for the lovely feedback! We’re really glad to hear everything was easy and that the team made you feel welcome, we really appreciate the recommendation!
Access Self Storage

Noté 5 sur 5 étoiles

The store manager is a very kind and…

The store manager is a very kind and understanding man. He helped us throughout the whole process. I recommend using their service. Very pleased 👍

5 septembre 2025
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Réponse de Access Self Storage - Acton

Hi Dzhemile,
We’re delighted to hear the store manager supported you throughout the process and left such a positive impression. Thank you for recommending us and for your kind feedback.
Access Self Storage

Noté 5 sur 5 étoiles

The staff at Access Self Storage were a pleasure to deal with.

The staff at Access Self Storage were extremely polite and helpful and the whole process was made easy for me.
A really nice team which is so welcome these days!

21 juillet 2025
Logo de Access Self Storage - Acton

Réponse de Access Self Storage - Acton

Hi there,
Thank you so much for your kind words! We’re really glad to hear that our team made the process easy and enjoyable for you. We pride ourselves on being polite, helpful, and approachable - so it's lovely to know this came through in your experience. You're always welcome back any time you need us!
Access Self Storage

Noté 5 sur 5 étoiles

Excellent people and friendly service - adds to the appeal!

The people at your Acton branch give me confidence from start to finish. From explaining how it all works and showing us around, to the daily visits bring items in & out + the easy check out process. Everything was professional, friendly and more like a good hotel lobby than the image I had of a storage facility.

They have found a team of great communicators with smiles & cheerful approach. Why did it matter? While moving home and needing a place to store 'just about everything' for a while, it genuinely took the stress out of the process and I'm really grateful that they never once looked frustrated or tired of dealing with queries. They always seemed clued up on local amenities that were relevant and helpful to know about, too.

1 août 2024
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Réponse de Access Self Storage - Acton

Hi Andrew,
Thank you for such a thoughtful and wonderful review! It’s fantastic to hear that our Acton team made your storage experience smooth, stress-free, and even welcoming. We love that you likened it to a hotel lobby—that’s such a huge compliment!

Moving can be overwhelming, so knowing that our team’s professionalism, friendliness, and local knowledge helped make things easier for you means the world to us. We’ll be sure to pass on your kind words to them—they’ll be thrilled to hear how much their efforts were appreciated.

Wishing you all the best in your new home, and if you ever need us again, we’d be delighted to help!
Access Self Storage

Noté 5 sur 5 étoiles

Staff always so helpful.

Staff always so helpful.

13 décembre 2024
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Réponse de Access Self Storage - Acton

Hi Douglas,
Thank you for your kind words! We're so pleased to hear that our team has been consistently helpful. Providing great service is what we strive for, and we truly appreciate your support!
Access Self Storage

Noté 5 sur 5 étoiles

Professional

Professional , friendly , reliable staff

16 février 2025
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Réponse de Access Self Storage - Acton

Hi Sarah,
Thank you for your kind words! We're delighted to hear that you found our team professional, friendly, and reliable. Providing excellent service is our top priority, and we truly appreciate your support. If you ever need anything, we’re always happy to help!
Access Self Storage

Noté 5 sur 5 étoiles

You are treated like a king

You are treated like a king - staff are exceptionally helpful and will go out of their way to please you as a customer.

15 avril 2023
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Réponse de Access Self Storage - Acton

Hi Raj, thank you for your glowing review. We are delighted that you had such a positive experience whilst storing with us. We will pass on your comments to the team. Should you need storage again in the future please get in touch. Customer Service Team

Noté 5 sur 5 étoiles

The staff and facilities are 5-star

The staff and facilities are 5-star. We will be clients for many years to come

6 décembre 2022
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Réponse de Access Self Storage - Acton

Hi Elliott, thank you for taking the time to write your review. We are delighted that you had such a positive experience and we will pass your comments on to the team.

Noté 5 sur 5 étoiles

I could not think of better storage experience

All went perfect, I will recommend this storage to friends

19 novembre 2022
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Réponse de Access Self Storage - Acton

Thank you for your glowing review. We are delighted that you had such a positive experience whilst storing with us. Should you need storage again in the future please get in touch. Customer Service Team

Noté 5 sur 5 étoiles

This isn’t the first time we use access…

This isn’t the first time we use access self storage in Acton, they are always so nice and thorough with explaining everything in details.
And Najma at the reception was beyond helpful explain us through every step of the process with kindness and patience.

12 octobre 2022
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Réponse de Access Self Storage - Acton

Hi Daniela, thank you for taking the time to write your review. We are delighted that you had such a positive experience, and we will pass your comments on to the Acton team.

Noté 5 sur 5 étoiles

The best place to storage your…

The best place to storage your belongings.
Plus amazing stuff, very helpful and kind!

21 août 2022
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Réponse de Access Self Storage - Acton

Hi Max, thank you for your positive review. We are delighted that we have met your expectations, should you need storage again in the future please get in touch.

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