Access Self Storage - Basingstoke Avis 30

TrustScore 4.5 sur 5

4,7

Rankine Road 6, Slington House, RG24 8PH Basingstoke, England, GB


Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

The Access staff made the whole check-in process very easy. They were very helpful and knowledgeable. The storage facility is excellent and I would recommend Access Self Storage to my family and fri... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great use of AI chat to manage initial enquiry in the evening out of normal business hours to set the booking in motion, which was then followed up by the local depot team the following morning to en... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

clean well organised. clarity on using access codes and what keypad to use well confused as was told three different instructions. A small hand out sheet would be a GOOD idea

L'entreprise a répondu

Noté 5 sur 5 étoiles

There is easy road access to the site and good access to the roomy covered loading bay. We found that the staff were most helpful and friendly and setting up the arrangements was straightforward and q... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Garde-meubles en libre-service
  2. Siège social
  3. Centre de stockage

Écrit par l'entreprise

Access Self Storage is one of the UK's largest and fastest growing self storage and office space rental companies. With over 20 years of experience in the self-storage industry, we have 59 Access Self Storage stores nationwide, all in easy to reach locations. Whether you're moving to a new home, storing stock, running an ecommerce business, decluttering your home or moving out of student accommodation and need a reputable, secure and affordable storage provider, our friendly, local store teams will find you the right storage for your needs.


Coordonnées de contact

  • Rankine Road 6, Slington House, RG24 8PH, Basingstoke, England, Royaume-Uni

4,7

Excellent

TrustScore 4.5 sur 5

30 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 91 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Helped my business get off the ground

Without Access Self Storage I would never have got my business off the ground. It’s now 8 months since I opened. It’s affordable, secure and easily accessible . The Basingstoke team are fantastic. Always there to help. Polite and friendly. Thank you folks

20 juillet 2024
Logo de Access Self Storage - Basingstoke

Réponse de Access Self Storage - Basingstoke

Hi Rachael,
Congratulation on starting your business! Thank you for your 5-star review of our Basingstoke storage facility! It's great to hear that our services supported your business getting off the ground. At Access, we take pride in providing affordable and accessible storage. We look forward to assisting your future storage needs at Access Self Storage!
Kind Regards,
Access Self Storage

Noté 5 sur 5 étoiles

Transparent

Transparent, clear terms, delivered what one expected, timely communication

30 janvier 2025
Logo de Access Self Storage - Basingstoke

Réponse de Access Self Storage - Basingstoke

Hi there,
Thank you for your 5-star review of our Basingstoke storage facility! We are happy to hear that you found our storage terms to be transparent and clear. We look forward to assisting your future storage needs!
Kind Regards,
Access Self Storage

Noté 3 sur 5 étoiles

Access to storage unit

Initially I had problems in getting the access code to enter the storage on my phone each time I visited the unit. After some IT work by the staff I had no more problems with access

31 juillet 2023
Logo de Access Self Storage - Basingstoke

Réponse de Access Self Storage - Basingstoke

Hi William, thank you for taking the time to write your review. We pride ourselves on delivering exceptional service and your feedback is appreciated. Should you need storage again in the future please get in touch. Customer Service Team

Noté 5 sur 5 étoiles

Polite and professional at all times

Polite and professional at all times, talked me through all the options and showed me the unit that suited my needs.

31 mars 2023
Logo de Access Self Storage - Basingstoke

Réponse de Access Self Storage - Basingstoke

Hi Mr Mackie, thank you for taking the time to write your review. We pride ourselves on delivering exceptional service and your feedback is appreciated. Should you need storage again in the future please get in touch. Customer Service Team

Noté 3 sur 5 étoiles

Very expensive storage solution

Very expensive storage solution. The staff however are polite and very knowledgeable

26 mars 2023
Logo de Access Self Storage - Basingstoke

Réponse de Access Self Storage - Basingstoke

Dear Dazza, Thank you for taking the time to write your review. We pride ourselves on delivering exceptional service, and we constantly compare our rates with our competitors. we apologise if we have not exceeded your expectations on this occasion. Your comments have been discussed with the store team and we hope to have the opportunity to assist you in the future. Customer Service Team

Noté 5 sur 5 étoiles

Amazing Service

Smooth check in and team are always so helpful

14 janvier 2023
Logo de Access Self Storage - Basingstoke

Réponse de Access Self Storage - Basingstoke

Hi Jackie, thank you for your positive review. We are delighted that we have met your expectations, should you need storage again in the future please get in touch. Customer Service Team

Noté 5 sur 5 étoiles

GOOD SERVICE

There is easy road access to the site and good access to the roomy covered loading bay. We found that the staff were most helpful and friendly and setting up the arrangements was straightforward and quick. Security arrangements, using the Access app appears to be very tight. Pricing is competitive.

21 décembre 2022
Logo de Access Self Storage - Basingstoke

Réponse de Access Self Storage - Basingstoke

Hi Graham, thank you for taking the time to write your review. We pride ourselves on delivering exceptional service and your feedback is appreciated. Should you need storage again in the future please get in touch. Customer Service Team

Noté 5 sur 5 étoiles

Great service and cheap compared to its…

Great service and cheap compared to its competitions.

3 décembre 2022
Logo de Access Self Storage - Basingstoke

Réponse de Access Self Storage - Basingstoke

Hi Nithin, thank you for your glowing review. We are delighted that you had such a positive experience. Should you need any further assistance please get in touch. Customer Service Team

Noté 5 sur 5 étoiles

Great service especially my first visit…

Great service especially my first visit so helpful

10 décembre 2022
Logo de Access Self Storage - Basingstoke

Réponse de Access Self Storage - Basingstoke

Hi Gary, thank you for taking the time to write your review. We are delighted that you had such a positive experience, and we will pass your comments on to the team.

Noté 5 sur 5 étoiles

Very professional service

Very professional service. Friendly and welcoming every time.
Would highly recommend.

5 septembre 2022
Logo de Access Self Storage - Basingstoke

Réponse de Access Self Storage - Basingstoke

Thank you for your 5-star review. We are delighted that we have met your expectations, should you need storage again in the future please get in touch. Customer Service Team

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus