The Access staff made the whole check-in process very easy. They were very helpful and knowledgeable. The storage facility is excellent and I would recommend Access Self Storage to my family and fri... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementRankine Road 6, Slington House, RG24 8PH Basingstoke, England, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Lisez les avis des autres
Great use of AI chat to manage initial enquiry in the evening out of normal business hours to set the booking in motion, which was then followed up by the local depot team the following morning to en... Voir plus
L'entreprise a répondu
clean well organised. clarity on using access codes and what keypad to use well confused as was told three different instructions. A small hand out sheet would be a GOOD idea
L'entreprise a répondu
There is easy road access to the site and good access to the roomy covered loading bay. We found that the staff were most helpful and friendly and setting up the arrangements was straightforward and q... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Access Self Storage is one of the UK's largest and fastest growing self storage and office space rental companies. With over 20 years of experience in the self-storage industry, we have 59 Access Self Storage stores nationwide, all in easy to reach locations. Whether you're moving to a new home, storing stock, running an ecommerce business, decluttering your home or moving out of student accommodation and need a reputable, secure and affordable storage provider, our friendly, local store teams will find you the right storage for your needs.
Coordonnées de contact
Rankine Road 6, Slington House, RG24 8PH, Basingstoke, England, Royaume-Uni
4,7
Excellent
30 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 91 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Helped my business get off the ground
Without Access Self Storage I would never have got my business off the ground. It’s now 8 months since I opened. It’s affordable, secure and easily accessible . The Basingstoke team are fantastic. Always there to help. Polite and friendly. Thank you folks
20 juillet 2024
Réponse de Access Self Storage - Basingstoke
Hi Rachael,
Congratulation on starting your business! Thank you for your 5-star review of our Basingstoke storage facility! It's great to hear that our services supported your business getting off the ground. At Access, we take pride in providing affordable and accessible storage. We look forward to assisting your future storage needs at Access Self Storage!
Kind Regards,
Access Self Storage
Transparent
Transparent, clear terms, delivered what one expected, timely communication
30 janvier 2025
Réponse de Access Self Storage - Basingstoke
Hi there,
Thank you for your 5-star review of our Basingstoke storage facility! We are happy to hear that you found our storage terms to be transparent and clear. We look forward to assisting your future storage needs!
Kind Regards,
Access Self Storage
Access to storage unit
Initially I had problems in getting the access code to enter the storage on my phone each time I visited the unit. After some IT work by the staff I had no more problems with access
31 juillet 2023
Réponse de Access Self Storage - Basingstoke
Hi William, thank you for taking the time to write your review. We pride ourselves on delivering exceptional service and your feedback is appreciated. Should you need storage again in the future please get in touch. Customer Service Team
Polite and professional at all times
Polite and professional at all times, talked me through all the options and showed me the unit that suited my needs.
31 mars 2023
Réponse de Access Self Storage - Basingstoke
Hi Mr Mackie, thank you for taking the time to write your review. We pride ourselves on delivering exceptional service and your feedback is appreciated. Should you need storage again in the future please get in touch. Customer Service Team
Very expensive storage solution
Very expensive storage solution. The staff however are polite and very knowledgeable
26 mars 2023
Réponse de Access Self Storage - Basingstoke
Dear Dazza, Thank you for taking the time to write your review. We pride ourselves on delivering exceptional service, and we constantly compare our rates with our competitors. we apologise if we have not exceeded your expectations on this occasion. Your comments have been discussed with the store team and we hope to have the opportunity to assist you in the future. Customer Service Team
Réponse de Access Self Storage - Basingstoke
Hi Jackie, thank you for your positive review. We are delighted that we have met your expectations, should you need storage again in the future please get in touch. Customer Service Team
GOOD SERVICE
There is easy road access to the site and good access to the roomy covered loading bay. We found that the staff were most helpful and friendly and setting up the arrangements was straightforward and quick. Security arrangements, using the Access app appears to be very tight. Pricing is competitive.
21 décembre 2022
Réponse de Access Self Storage - Basingstoke
Hi Graham, thank you for taking the time to write your review. We pride ourselves on delivering exceptional service and your feedback is appreciated. Should you need storage again in the future please get in touch. Customer Service Team
Great service and cheap compared to its…
Great service and cheap compared to its competitions.
3 décembre 2022
Réponse de Access Self Storage - Basingstoke
Hi Nithin, thank you for your glowing review. We are delighted that you had such a positive experience. Should you need any further assistance please get in touch. Customer Service Team
Great service especially my first visit…
Great service especially my first visit so helpful
10 décembre 2022
Réponse de Access Self Storage - Basingstoke
Hi Gary, thank you for taking the time to write your review. We are delighted that you had such a positive experience, and we will pass your comments on to the team.
Very professional service
Very professional service. Friendly and welcoming every time.
Would highly recommend.
5 septembre 2022
Réponse de Access Self Storage - Basingstoke
Thank you for your 5-star review. We are delighted that we have met your expectations, should you need storage again in the future please get in touch. Customer Service Team
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